Cloud Status

Gain insights into the current availability and performance history of SAP cloud services worldwide.
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Customer Access to Availability

If you are an SAP customer, please access the SAP for Me customer portal. It is the central access point and go-to destination for SAP customers to view details on their SAP cloud tenants' availability, including maintenance schedule and more.

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Cloud service status at SAP

Gain insights on current availability and performance history of SAP cloud services worldwide.

Last updated 6 minutes ago

133 results

AI

Application Development and Automation

Commodity Trade and Risk Management

Customer Data Solutions

Data and Analytics

Foundation / Cross Services

Integration

Miscellaneous

SAP Ariba

SAP Business Network

SAP Commerce Cloud

SAP Concur

SAP Document Compliance, invoicing option for Brazil (nota fiscal eletrônica)

SAP Fieldglass

SAP for Life Sciences

SAP Intelligent Product Design

SAP Project and Resource Management

SAP S/4HANA Cloud for Credit Integration

SAP SuccessFactors

  • Normal Activity

  • Unplanned Event

Please note that the cloud solutions portfolio from SAP will undergo incremental integration into the cloud service status. At this time, the cloud service status displays SAP’s public cloud portfolio.Across all cloud services, SAP aims for 99.7% availability, unless otherwise stated in the supplemental terms and conditions. Downtimes related to regular maintenance or major upgrade activities (see SLA document) are not reflected. A disruption or degradation is only visible in the cloud service status if its duration is at least five minutes and if at least 5% of the productive systems in a data center are impacted.

Cloud service availability FAQ

Downtimes related to regular maintenance and major upgrade activities are not reflected on SAP Trust Center. (See the SLA document) A disruption or degradation is visible in the cloud service status if its duration is at least five minutes and if at least 5% of the productive systems in a data center are impacted. A detailed customer view, including all downtimes and maintenance for customer-specific tenants, is available in SAP for Me.

The availability data on the cloud service status page is updated every five minutes or less.

SAP cloud services are displayed in alphabetical order and grouped by product portfolio. Use the search functionality to find your specific cloud services or filter results by product portfolio group.

SAP for Me is the central gateway to improve the SAP customer experience along digital touchpoints, including your personalized cloud availability information. Customers can access SAP for Me with their S-user or SAP Universal ID. Visit SAP for Me, go to the Customer Dashboard, and click Systems & Provisioning to get an overview of your cloud systems and their current availability status.

The cloud system notification subscriptions  application makes it easier to add, customize, and manage subscriptions to notifications from the Cloud Availability Center service. With this tool, customers using cloud solutions from SAP can remain informed and receive timely updates regarding SAP cloud services, including but not limited to planned and unplanned downtimes and customer communications.

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