Maintenance Request Initiation Agent

Instantly create and route maintenance requests from natural language inputs.

Overview

Accepts natural language and voice input to create maintenance notifications and emergency orders in SAP S/4HANA. Captures location, equipment, symptoms, and urgency automatically, with guided navigation to confirm and track work. Please note: This agent is currently only available for eligible customers enrolled within a corresponding EAC program.

Benefits

  • Create maintenance requests quickly using natural language or voice
  • Automates data capture and workflows to speed response and reduce downtime

Business Value

  • Up tp 30% notification creation time reduction

Details

Solution type

AI Agent

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP S/4HANA Cloud Private Edition

Plans and pricing

Maintenance Request Initiation Agent

Details:

AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.

Use the AI Estimator to estimate the number of AI Units required.

In order to use this AI Agent/AI Feature, you will need to purchase the base product.

If you already have AI Units, activate this solution on SAP for Me

Pricing based on consumption
  • Contract duration available upon request
Terms and conditions

Details:

AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.

Use the AI Estimator to estimate the number of AI Units required.

In order to use this AI Agent/AI Feature, you will need to purchase the base product.

If you already have AI Units, activate this solution on SAP for Me

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Technical Information

Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.

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    Product documentation

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Resources

AI Agent - SAP Help Portal

Maintenance Request Initiation Agent