Success Plan Comparison Chart
Success plans are tiered engagements that provide a rich set of features ranging from self-guided resources to a personalized partnership. Explore this chart and choose the plan that helps you ensure continuous success. Faça o download do documentoExplore your engagement options with SAP
Choose the success plan that best fits your business needs
Success plans are tiered engagements that provide a rich set of features ranging from self-guided resources to
a personalized partnership. You choose the plan you need to ensure your continuous success.
* These are premium service days that are allotted in the Max Success Plan. Other services can also be selected to be consumed as a premium service.
Guidance
towards your
every goal
Guided transformation with
SAP Cloud ALM ü ü ü
Innovation and adoption guidance ü ü
Activation and
optimization sessions ü ü
AI-driven quality and process
guidance ü ü
Cross-solution process
improvement services* ü
Transformation advisory services* ü
Tailored AI use case adoption
services* ü
Continuous
engagement
Self-service content, onboarding,
and advisory ü ü ü
Orchestration of success plan ü ü
Dedicated success plan manager ü
Business
continuity
through
change
Technical operations for cloud ü ü ü
Preventive mission-critical support
with SLAs ü ü ü
Enhanced support SLAs ü ü
Premium support response SLAs ü
Support case management
assistance ü
Foundational Advanced Max
© 2026 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
For more information visit SAP Services and Support
SAP Services and Support
Choose the success plan that best fits your business needs
Success plans are tiered engagements that provide a rich set of features ranging from self-guided resources to
a personalized partnership. You choose the plan you need to ensure your continuous success.
* These are premium service days that are allotted in the Max Success Plan. Other services can also be selected to be consumed as a premium service.
Guidance
towards your
every goal
Guided transformation with
SAP Cloud ALM ü ü ü
Innovation and adoption guidance ü ü
Activation and
optimization sessions ü ü
AI-driven quality and process
guidance ü ü
Cross-solution process
improvement services* ü
Transformation advisory services* ü
Tailored AI use case adoption
services* ü
Continuous
engagement
Self-service content, onboarding,
and advisory ü ü ü
Orchestration of success plan ü ü
Dedicated success plan manager ü
Business
continuity
through
change
Technical operations for cloud ü ü ü
Preventive mission-critical support
with SLAs ü ü ü
Enhanced support SLAs ü ü
Premium support response SLAs ü
Support case management
assistance ü
Foundational Advanced Max
© 2026 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
For more information visit SAP Services and Support
SAP Services and Support