EDF Power Solutions: Making work simpler, safer, and more efficient for solar and wind energy technicians with SAP Field Service Management
Learn how EDF Power Solutions is enabling its technicians to process service orders, complete safety steps, consume parts, confirm time, and complete documentation on a single mobile device with user-friendly appusing SAP Field Service Management. Pobierz dokumentINTERNAL – SAP Only (delete if “Public”)
“SAP Field Service Management is streamlining our
planned work. It's nice not needing to print out a stack of
paper to do inverter maintenance.”
Solar technician, EDF power solutions
EDF power solutions Industry
Utilities
Employees
>10,000
Products and services
Low-carbon power
generation, storage, and
energy management solutions
Featured solution
SAP Field Service Management
100%
Of service orders now
processed on mobile
devices
1.9-hour
Reduction in field technician
time per service order by
digitalizing all paperwork
Before: Challenges and opportunities
• Field technicians in the United States and Canada required to complete and file several different
paper forms for every work order
• Forms not stored in a single digital location, requiring on-site audits for paperwork compliance
• Outdated methods that were inefficient, creating friction and dissatisfaction for technicians
Why SAP
• SAP Field Service Management solution to digitalize field maintenance and make it safer and more
efficient
• Integration with the SAP ERP application and compatibility for a future migration to SAP S/4HANA
• Digital forms and smart work packages embedded in the software interface
• Dynamic scheduling capability to optimize the field workforce
• Robust AI capabilities to support operational excellence programs
After: Value-driven results
• Technicians able to process service orders, complete all safety steps, consume parts, confirm time,
and complete documentation on a single mobile device with user-friendly apps
• Safe work packages that save time and improve safety and the employee experience
• Less time needed for compliance audits
• Happier employees, optimized resources, and greater long-term profitable growth
Making work simpler, safer, and more efficient for solar and wind
energy technicians with SAP Field Service Management
98196enUS (25/10) © 2025 SAP SE or an SAP affiliate company. sap.com/terms-of-use
“SAP Field Service Management is streamlining our
planned work. It's nice not needing to print out a stack of
paper to do inverter maintenance.”
Solar technician, EDF power solutions
EDF power solutions Industry
Utilities
Employees
>10,000
Products and services
Low-carbon power
generation, storage, and
energy management solutions
Featured solution
SAP Field Service Management
100%
Of service orders now
processed on mobile
devices
1.9-hour
Reduction in field technician
time per service order by
digitalizing all paperwork
Before: Challenges and opportunities
• Field technicians in the United States and Canada required to complete and file several different
paper forms for every work order
• Forms not stored in a single digital location, requiring on-site audits for paperwork compliance
• Outdated methods that were inefficient, creating friction and dissatisfaction for technicians
Why SAP
• SAP Field Service Management solution to digitalize field maintenance and make it safer and more
efficient
• Integration with the SAP ERP application and compatibility for a future migration to SAP S/4HANA
• Digital forms and smart work packages embedded in the software interface
• Dynamic scheduling capability to optimize the field workforce
• Robust AI capabilities to support operational excellence programs
After: Value-driven results
• Technicians able to process service orders, complete all safety steps, consume parts, confirm time,
and complete documentation on a single mobile device with user-friendly apps
• Safe work packages that save time and improve safety and the employee experience
• Less time needed for compliance audits
• Happier employees, optimized resources, and greater long-term profitable growth
Making work simpler, safer, and more efficient for solar and wind
energy technicians with SAP Field Service Management
98196enUS (25/10) © 2025 SAP SE or an SAP affiliate company. sap.com/terms-of-use