| Revenues | | | | | |
| Cloud ERP Suite | 18,119 | 14,165 | 10,626 | 8,209 | NA |
| Cloud | 21,023 | 17,141 | 13,664 | 11,426 | 8,701 |
| Cloud and software | 32,538 | 29,830 | 26,924 | 25,391 | 23,361 |
| Services | 4,262 | 4,346 | 4,283 | 4,128 | 3,592 |
| Total revenue | 36,800 | 34,176 | 31,207 | 29,520 | 26,953 |
| Share of more predictable revenue (in %) | 86 | 83 | 81 | 79 | 75 |
| Operating Expenses | | | | | |
| Cost of cloud | −5,480 | −4,660 | −3,884 | −3,499 | −2,881 |
| Total cost of revenue | −9,986 | −9,243 | −8,674 | −8,038 | −7,219 |
| Total operating expenses | −27,183 | −29,511 | −25,408 | −23,606 | −20,645 |
| Profits and effective tax rate | | | | | |
| Cloud gross profit | 15,543 | 12,481 | 9,780 | 7,927 | 5,820 |
| Cloud gross profit (non-IFRS)2 | 15,757 | 12,559 | 9,821 | 7,981 | 5,947 |
| Gross profit | 26,814 | 24,932 | 22,534 | 21,482 | 19,734 |
| Operating profit | 9,617 | 4,665 | 5,799 | 5,914 | 6,308 |
| Operating profit (non-IFRS)2 | 10,419 | 8,153 | 6,514 | 6,447 | 8,204 |
| Profit after tax from continuing operations | 7,326 | 3,150 | 3,600 | 3,068 | 6,824 |
| Profit after tax3 | 7,326 | 3,150 | 5,964 | 1,708 | 5,376 |
| Effective tax rate (non-IFRS, in%)2 | 30.5 | 32.3 | 30.3 | 25.3 | 20.7 |
| Backlog | | | | | |
| Current cloud backlog | 21,052 | 18,078 | 13,745 | 11,024 | 8,674 |
| Liquidity and Cash Flow | | | | | |
| Net cash flows from operating activities from continuing operations | 9,156 | 5,207 | 6,134 | 5,763 | 6,324 |
| Free cash flow | 8,239 | 4,222 | 5,116 | 4,571 | 5,337 |
| Net liquidity (net debt) | 3,381 | 1,695 | 3,521 | −2,070 | −1,563 |
| Assets, Equity and Liabilities | | | | | |
| Total assets | 70,362 | 74,237 | 68,331 | 72,159 | 71,174 |
| Total liabilities | 25,288 | 28,431 | 24,925 | 29,311 | 29,651 |
| Total equity | 45,073 | 45,806 | 43,406 | 42,848 | 41,523 |
| Key SAP Stock Facts | | | | | |
| Issued shares4 (in millions) | 1,229 | 1,229 | 1,229 | 1,229 | 1,229 |
| Earnings per share, basic (in €) from continuing operations | 6.14 | 2.68 | 3.11 | 2.80 | 5.45 |
| Earnings per share, basic (non-IFRS, in €) from continuing operations2 | 6.14 | 4.53 | 3.72 | 3.94 | 6.65 |
| Earnings per share, diluted (in €) from continuing operations | 6.10 | 2.65 | 3.08 | 2.79 | 5.45 |
| Earnings per share, basic (in €)3 | 6.14 | 2.68 | 5.26 | 1.95 | 4.46 |
| Earnings per share, basic (non-IFRS, in €)2,3 | 6.14 | 4.53 | 5.51 | 3.23 | 6,73 |
| Earnings per share, diluted (in €)3 | 6.10 | 2.65 | 5.20 | 1.94 | 4.46 |
| Dividend per share4 (in €) | 2.50 | 2.35 | 2.20 | 2.05 | 2.45 |
| Total dividend distributed4 | 2,919 | 2,743 | 2,565 | 2,395 | 2,865 |
| Non-financial KPI's | | | | | |
| Number of employees5,6 | 110,650 | 109,121 | 107,602 | 106,312 | 102,658 |
| Women working at SAP5 (in %) | 35.8 | 35.4 | 35.2 | 34.9 | 34.3 |
| Business Health Culture Index7 | 81 | 80 | 81 | 81 | 81 |
| Employee Engagement Index (in %) | 76 | 74 | 80 | 80 | 83 |
| Employee turnover (in %) | 8.2 | 7.8 | 6.0 | 8.6 | 8.7 |
| Customer Net Promoter Score8 | 9 | 12 | 9 | 7 | 10 |
Gross greenhouse gas emissions (scope 1, 2, 3 / market-based)
(in million tons CO2 equivalents) | 6.3 | 6.9 | 6.9 | NA | NA |