Government software
Boost agility, optimise operations and enhance citizen experiences
Serve the people better with integrated applications, data and AI powered by a technology platform that enables government to scale, innovate and adapt quickly to change.
Government software solutions from SAP can help you:
Enhance constituents’ experiences and services.
Achieve sustainable savings with guided processes.
Maintain control over data in a compliant, secure environment built for government.
Integrate data in real time across functions, from grants to program management.
Enhance service and policy decisions with advanced analytics insights.
Improve government productivity and service delivery
Effectively support the community with a unified portfolio of AI-enabled applications to maximise capacity and drive productivity. Manage budgets, grants and funds to improve financial stewardship.
Optimise policies, decisions and services
Enhance decision-making and service delivery with secure and compliant AI. Unlock the power of data to gain deeper insights to serve the people.
Innovate with a common digital government platform
Reduce technical debt and increase effectiveness with a resilient technology platform capable of handling mission-critical enterprise business processes.
AI for government
Achieve your mandates and deliver better outcomes for communities with AI that turns trusted insights into action and automates routine work.
Explore how SAP and our partners can help your government organisation run better
Achieve cost-effective transformation and resilience with solutions tailored to the specific needs of the public sector.
Efficient, resilient operations
Serve citizens more effectively with an integrated solution designed to:
Elevate your decision-making process with real-time data insights.
Improve performance with best-in-class budgeting and grant management.
Manage your budget by controlling funds earmarked for personnel.
Replace manual processes with autonomous AI workflows for finance and HR.
Adhere to public sector best practices through preconfigured processes.
SAP APPLICATION
Budget and grant management
Simplify financial management to ensure compliant and transparent budgets and grants.
SAP APPLICATION
Treasury management
Control working capital and financial risk while automating tasks to streamline treasury workflows.
SAP APPLICATION
Asset management
Optimise asset management with maintenance planning, work order management and monitoring- and analytics-informed insights.
SAP APPLICATION
Tax and revenue management
Ensure taxpayer compliance and maximise tax collection with advanced solutions that power end-to-end processes.
PARTNER APPLICATION
Gravity IT Property Tax and Billing
Reduce errors and enhance compliance, visibility and control through automated tax calculations and filings.
PARTNER APPLICATION
Planon Real Estate Management
Optimise property portfolios, streamline operations and enhance space utilisation for efficient asset management.
PARTNER APPLICATION
OhZone Smart Budgeting and Forecasting
Enhance financial planning by automating budget processes and delivering accurate forecasts.
Workforce management
Manage your entire workforce with flexible cloud solutions for human resources to:
Efficiently manage concurrent employment in a single platform.
Control personnel budgets via position financing and earmarked funds.
Analyse employee performance, engagement and turnover risks with AI-driven insights.
Improve employee engagement with AI-enabled self-services.
Create, track and manage goals in alignment with agency priorities.
SAP APPLICATION
Core HR and payroll
Increase workforce agility with unified core HR, time tracking and payroll—all on one platform.
SAP APPLICATION
Talent management
Build the skills your organisation needs and provide a rewarding employee experience from recruitment to compensation planning.
SAP APPLICATION
Workforce analytics
Make more informed HR decisions based on actionable insights into workforce data to drive organisational performance.
SAP APPLICATION
Workforce management
Optimise time tracking, absence management and contingent workforce management.
PARTNER APPLICATION
Sodales for Enterprise Health, Safety and Employee Relations
Improve compliance, reduce risks and foster a safe workplace with tools for incident, disability and grievance management.
SOLUTION EXTENSION
SAP Time and Attendance Management by WorkForce Software
Optimise workforce management with automation of time tracking and attendance processes.
SOLUTION EXTENSION
SAP U.S. Benefits Administration by Benefitfocus
Simplify and streamline benefits enrolment and improve ACA compliance through online self-service tools.
Citizen services
Personalise citizen services with AI, automation and integration to:
Resolve issues faster with tools for scheduling, dispatching and tracking.
Be more responsive to citizens with AI agents that provide recommended actions.
Accelerate problem resolution with cross-departmental case management.
Optimise service efficiency by empowering citizens with intuitive experiences across channels.
Reduce friction across agencies with a single view of citizen data.
SAP APPLICATION
Service management
Serve your citizens better from first contact to resolution with efficient omnichannel interactions.
SAP APPLICATION
Citizen commerce
Deliver scalable e-commerce solutions, enabling personalised experiences and seamless transactions across channels.
SAP APPLICATION
Customer data management
Deliver rewarding engagements and enhance personalisation by unifying citizen data.
SAP APPLICATION
Omnichannel engagement
Improve constituent experiences by utilising a real-time omnichannel engagement platform to personalise marketing at scale.
PARTNER APPLICATION
Syncpilot Live Contract
Streamline contract management with real-time sync, AI risk reviews and digital signatures to reduce errors and manual work.
PARTNER APPLICATION
Mirakl Marketplace Management
Simplify transactions for government and citizens by creating and managing online marketplaces for purchasing goods and services.
Transformative analytics and AI
Use analytics and AI agents that generate actionable insights to:
Mitigate fraud and reduce losses with automated anomaly detection.
Anticipate future challenges with AI-driven scenario planning.
Shape policy and measure programme progress with insights from interactive dashboards.
Improve data quality with tools for data cleaning, enrichment and validation.
Increase performance and accountability with real-time budgeting and forecasting.
SAP APPLICATION
Advanced analytics and planning
Improve data-driven insights with integrated business intelligence, planning and predictive analytics in a single platform.
SAP APPLICATION
Delivery of mission-critical business data
Enable seamless data integration, management and delivery across various sources for actionable analytics data.
SAP APPLICATION
AI and ML
Improve organisational success with AI-enhanced apps that learn from your data, execute workflows and act on your behalf.
PARTNER APPLICATION
biExport for SAP Analytics Cloud and Disclosure Management
Craft budget books and external disclosures more effectively with seamless data and reporting exports from SAP Analytics Cloud.
PARTNER APPLICATION
Opendatasoft Data Portal
Improve decision-making and transparency and foster collaboration with tools for sharing data to a wide range of stakeholders.
PARTNER APPLICATION
SAP Databricks
Streamline integration with other data sources and enable analytics with open, secure protocols for live data exchange.
Spend management optimisation
Harness AI-enhanced spend management with an integrated source-to-pay suite to:
Gain visibility into comprehensive spend data with advanced analytics.
Optimise costs and reduce exceptions with improved supplier collaboration.
Increase efficiency and accuracy with automated invoice processing.
Make smarter purchases using AI-generated recommendations from a central catalogue.
SAP APPLICATION
Procurement
Improve public procurement compliance and guide optimal choices with automated processes.
SAP APPLICATION
Supplier management
Manage holistic spend and resources by integrating data and processes across departments.
SAP APPLICATION
Contingent workforce management
Boost productivity while monitoring expenditure and outcomes in real time.
SAP APPLICATION
Travel and expense management
Streamline government travel and expense management for total visibility and control.
PARTNER APPLICATION
TSC Spend and Audit Risk Management
Gain enterprise-wide spend visibility and enhance audits with data-driven, real-time risk analytics and scoring.
PARTNER APPLICATION
Icertis Contract Intelligence for SAP Fieldglass
Maximise the value of external labour-based spend with streamlined contract management.
PARTNER APPLICATION
Icertis Contract Intelligence for SAP Ariba
Control government spend and reduce risk with contract lifecycle management across the full source-to-pay process.
Free trial of SAP S/4HANA Cloud Public Edition, public sector
Discover the capabilities of SAP Cloud ERP for the public sector with a free 14-day basic trial experience.
Secure digital sovereignty for government with SAP Sovereign Cloud
Innovate efficiently while maintaining compliance—with built-in security.
Maintain full control over your data, infrastructure and compliance.
Ensure data stays local with strict residency controls.
Protect workloads with national security-grade safeguards.
Control data access, location and governance from a central point.
Meet compliance needs with built-in policy and standards.
Enable cloud and AI innovation with flexible deployment options.
See how customers are succeeding with SAP solutions for government
See what analysts are saying about SAP
SAP (Cloud ERP) named a Leader in Cloud ERP for Service-Centric Enterprises
SAP (Cloud ERP) was named a Leader in the 2025 Gartner® Magic Quadrant™ for Cloud ERP for Service-Centric Enterprises for its SAP S/HANA Cloud Public Edition.
Success in the Cloud
Hear how migrating to a cloud-based ERP has helped Brevard County modernise public services and reduce disruption.
Resources
Modernise public services with cloud ERP
Learn how SAP Cloud ERP offers government agencies a unified solution with built-in AI and analytics capabilities.
Better meet the mission
Discover how public sector organisations are innovating to meet citizens’ needs.
How AI is transforming public administration HR leadership
Explore how AI is reshaping public sector HR leadership and workforce management in this report that’s backed by global research and employee sentiment data.
Optimising financial management in government with SAP solutions
Drive mission impact with solutions that support faster, leaner accounting processes.
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