Executive Summary: The Business Value of SAP SuccessFactors Core HR, Time, and Payroll Solutions
IDC’s research demonstrates how SAP SuccessFactors solutions enable organizations to streamline HR, payroll, and time entry processes by centralizing employee data, automating workflows, improving data accuracy, and empower employees and managers with improved access and functionality. Download dokumentet1#US53971225-BVES
Executive Summary
This document describes the experiences of organizations that have deployed
SAP SuccessFactors solutions, including SAP SuccessFactors Employee Central, Time
Tracking, and Employee Central Payroll, as their platform for HR and payroll operations.
The study found that using these solutions helped organizations simplify HR and payroll
processes, improve data accuracy, and reduce manual work across teams.
The Business Value of
SAP SuccessFactors Core HR,
Time, and Payroll Solutions
Business Value Highlights
March 2026
Business Value Executive Summary
Sponsored by SAP
$649,400 average annual benefits
per 1,000 users
284% three-year ROI
43% higher time entry accuracy
22% higher time entry compliance rate
28% more employees with access to time
entry platforms
60% faster to generate a headcount report
53% faster to create a new position listing
14% higher HR team productivity
64% lower frequency of payroll errors
44% faster to complete payroll cycles
21% higher payroll team productivity
$75,200 higher revenue per
1,000 users per year
$113,900 operational cost savings
per 1,000 users per year
Matthew Marden
Research Vice President,
Business Value Strategy Practice, IDC
Zachary Chertok
Research Manager,
Employee Experience, IDC
Executive Summary
This document describes the experiences of organizations that have deployed
SAP SuccessFactors solutions, including SAP SuccessFactors Employee Central, Time
Tracking, and Employee Central Payroll, as their platform for HR and payroll operations.
The study found that using these solutions helped organizations simplify HR and payroll
processes, improve data accuracy, and reduce manual work across teams.
The Business Value of
SAP SuccessFactors Core HR,
Time, and Payroll Solutions
Business Value Highlights
March 2026
Business Value Executive Summary
Sponsored by SAP
$649,400 average annual benefits
per 1,000 users
284% three-year ROI
43% higher time entry accuracy
22% higher time entry compliance rate
28% more employees with access to time
entry platforms
60% faster to generate a headcount report
53% faster to create a new position listing
14% higher HR team productivity
64% lower frequency of payroll errors
44% faster to complete payroll cycles
21% higher payroll team productivity
$75,200 higher revenue per
1,000 users per year
$113,900 operational cost savings
per 1,000 users per year
Matthew Marden
Research Vice President,
Business Value Strategy Practice, IDC
Zachary Chertok
Research Manager,
Employee Experience, IDC
The Business Value of SAP SuccessFactors Core HR, Time, and Payroll SolutionsMarch 2026 | #US53971225-BVES | Sponsored by SAP
IDC Custom Solutions produced this publication. This IDC material is licensed for external use and in no way does the
use or publication of IDC research indicate IDC’s endorsement of the sponsor’s or licensee’s products or strategies.
©2026 IDC. Reproduction is forbidden unless authorized. All rights reserved. CCPA
idc.com
@idc
@idc
As a result, organizations achieved faster payroll cycles, better visibility into workforce
information, and measurable time savings for employees, managers, and HR staff.
The findings also show that integrated HR and payroll environments support more
consistent compliance management and provide a stronger foundation for
decision-making.
IDC interviewed organizations that have implemented SAP SuccessFactors solutions
to modernize and unify their core HR, time, and payroll operations across diverse
geographies and workforce types. These organizations used SAP SuccessFactors
Employee Central as their core HR system and SAP SuccessFactors Time Tracking
and SAP SuccessFactors Employee Central Payroll for time and payroll activities.
Interviewed organizations attributed common benefits to their use of SAP
SuccessFactors, such as improved data accuracy, faster time and leave approvals,
reduced payroll errors, and enhanced compliance capabilities.
As a result, interviewed organizations using SAP SuccessFactors achieve
measurable business value through streamlined HR, time, and payroll
operations, resulting in a 284% average three-year ROI and annual benefits
averaging $649,400 per 1,000 users by:
• Automating and streamlining time entry and payroll activities, thereby minimizing
friction associated with these activities for line-of-business users and HR and payroll
team members
• Ensuring HR and manager productivity by providing faster approvals, more visibility
into requests, and a reduced need for corrections, which allows more time for
innovative and strategic activities
• Increasing data accuracy and compliance through centralized records and audit trails,
which boosts policy and regulatory compliance rates and reduces operational risk in
these areas
• Optimizing the cost of operations with enhanced integration that supports
scalable, multicountry rollouts and reduces the total cost of ownership for HR, time,
and payroll platforms
Read the full white paper B
IDC Custom Solutions produced this publication. This IDC material is licensed for external use and in no way does the
use or publication of IDC research indicate IDC’s endorsement of the sponsor’s or licensee’s products or strategies.
©2026 IDC. Reproduction is forbidden unless authorized. All rights reserved. CCPA
idc.com
@idc
@idc
As a result, organizations achieved faster payroll cycles, better visibility into workforce
information, and measurable time savings for employees, managers, and HR staff.
The findings also show that integrated HR and payroll environments support more
consistent compliance management and provide a stronger foundation for
decision-making.
IDC interviewed organizations that have implemented SAP SuccessFactors solutions
to modernize and unify their core HR, time, and payroll operations across diverse
geographies and workforce types. These organizations used SAP SuccessFactors
Employee Central as their core HR system and SAP SuccessFactors Time Tracking
and SAP SuccessFactors Employee Central Payroll for time and payroll activities.
Interviewed organizations attributed common benefits to their use of SAP
SuccessFactors, such as improved data accuracy, faster time and leave approvals,
reduced payroll errors, and enhanced compliance capabilities.
As a result, interviewed organizations using SAP SuccessFactors achieve
measurable business value through streamlined HR, time, and payroll
operations, resulting in a 284% average three-year ROI and annual benefits
averaging $649,400 per 1,000 users by:
• Automating and streamlining time entry and payroll activities, thereby minimizing
friction associated with these activities for line-of-business users and HR and payroll
team members
• Ensuring HR and manager productivity by providing faster approvals, more visibility
into requests, and a reduced need for corrections, which allows more time for
innovative and strategic activities
• Increasing data accuracy and compliance through centralized records and audit trails,
which boosts policy and regulatory compliance rates and reduces operational risk in
these areas
• Optimizing the cost of operations with enhanced integration that supports
scalable, multicountry rollouts and reduces the total cost of ownership for HR, time,
and payroll platforms
Read the full white paper B