SAP Order Management foundation
Achieve omnichannel order orchestration
Connect your sales channels to each of your fulfilment systems and locations to benefit from streamlined integration, simplified access, and additional fulfilment models.
Create one consistent order across your business. SAP Order Management foundation provides a single source of truth combined with better orchestration across systems. Reduce costs, improve agility, and increase customer satisfaction.
- Cloud deployment
- Common cloud-native integration points for sales channels
- Order routing to different fulfilment systems, channels, and nodes
- Centralised order process monitoring and analytics
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Key benefits
Increase revenue and customer satisfaction
Exceed customer expectations with agile omnichannel execution that enables instant and reliable delivery.
Reduce inventory carrying cost
Leverage inventory efficiently with embedded logic that automatically matches demand with supply.
Achieve greater employee productivity
Take advantage of automation to reduce manual intervention and increase operational efficiencies.
Key features
Unified and consistent order orchestration
- Create one consistent order across your omnichannel enterprise
- Route orders to different fulfilment systems, channels, and nodes
- View fulfilment updates and events
Centralised order process monitoring and analytics
- Provide insight into the order process by using an analytics engine
- Track and maximise key performance indicators, such as order fulfilment rates
- Inform and take action by identifying emerging trends in order management
Foundation for omnichannel order processes
- Take advantage of a cloud-native integration point for sales channels
- Add new channels and explore new markets and business models
- Use pre-integration with SAP Commerce Cloud, SAP S/4HANA, SAP Subscription Billing solutions, and open APIs
Technical information
SAP provides built-in security features and add-on solutions to help you protect your enterprise. This product is deployed in the cloud and is available as software as a service (SaaS), so you can access your software from any web browser.
Installation and setup
Follow these setup instructions so you can start running your SAP software quickly and confidently.
Configuration
Optimise the configuration of SAP products with our comprehensive configuration guide.
Integration
Find out how you can integrate SAP products with your existing IT landscape.
Business process security
Support compliance with regulatory requirements.
Risk and threat mitigation
Drive continuous improvement across your operations.
Cloud delivery options
Enable a smooth transformation while meeting security and compliance requirements.
Get started
Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.
Services
Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.
Support
Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.