SAP Operational Process Intelligence
Operational process intelligence software
Give business users real-time visibility into processes spanning multiple systems and the means to respond quickly to emerging situations.
Give business users real-time visibility into processes and the ability to respond swiftly – enabling better, faster decision-making to achieve more agile business operations.
- On-premise deployment
- Advanced process tracking and automated alerts
- Drill-down search functionality
- Ability to create tasks and take direct action
Key benefits
Gain operational agility
Give line-of-business users and process operators and participants insights that support more-informed, faster decisions during daily business operations.
Keep costs down
Identify and remediate potential bottlenecks before they become problems that result in unnecessary costs, or negatively affect service level agreements.
Improve process governance
Define targets for cycle times and specify operating thresholds that your line of business employees can use to identify and address issues quickly.
Key features
Comprehensive process monitoring
Gather, filter, analyse, correlate, and contextualise huge volumes of process data from a variety of both SAP and third-party systems.
Real-time view into current performance and trends
Gain real-time insights into each business process with data displayed in clear phases, milestones, and KPIs configured to meet each user’s specific information needs.
Alerts about process issues
Track current performance and trends, such as cycle times or specific operating thresholds, and receive automatic alerts to highlight areas where attention is needed.
Rapid access to detailed information
Drill down into the details of a specific process to quickly view what is happening in each phase, or access supporting business systems for more detailed information.
Rule-based triggers
Set up automated responses or coordinated resolution processes that include human actions, triggered by rule-based processors, process orchestration, and workflow engines.
Built-in response management
Create tasks and take direct action to remediate issues before they become problems that impact your operational effectiveness.
Achieve data-based process excellence
Assess process execution using data-based process discovery and gain a holistic view into process performance to help ensure efficient digital processes.
Lay the foundation for your digital enterprise
Reduce complexity, streamline data-driven operations, and enable continuous process improvements by automating, monitoring, and analysing operational processes.
Technical information
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