Supply Issue Resolution Agent
Identify, analyze, and recommend solutions for supply-related issues.
Overview
The Supply Issue Resolution Agent is a code-based agent that identifies, analyzes, and recommends solutions for supply-related issues (purchasing and manufacturing) in a sales order. It summarizes the issue and provides intelligent recommendations, including relevant contacts to help resolve gaps in purchasing and manufacturing, ensuring smooth sales order execution. Additionally, the agent provides the overdue billing days for blocked sales order. This agent is generally available in a phased approach.
Benefits
- Provide early visibility into missing information that is preventing purchase order creation
- Reduce supply chain delays by proactively identifying procurement-related issues impacting order fulfillment
- Detect missing goods receipt confirmations and other purchasing exceptions that can disrupt the supply process
- Recommend engaging the appropriate procurement expert when specialized intervention is required
- Provide a centralized view of purchase order items, delivery schedules, quantities, delivery status, and invoice status
Details
Solution type
AI Agent
Compatibility
Works with
SAP S/4HANA Cloud Private Edition
Plans and pricing
Supply Issue Resolution Agent
Details:
AI Units are currently required to use this AI offering in the underlying Cloud Service. Click
Use the
In order to use this AI Agent/AI Feature, you will need to purchase the base product.
If you already have AI Units, activate this solution on SAP for Me
- Contract duration available upon request
Details:
AI Units are currently required to use this AI offering in the underlying Cloud Service. Click
Use the
In order to use this AI Agent/AI Feature, you will need to purchase the base product.
If you already have AI Units, activate this solution on SAP for Me
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Resources
Initial Setup - SAP Help Portal
Supply Issue Resolution Agent