Supply Issue Resolution Agent

Identify, analyze, and recommend solutions for supply-related issues.

Overview

The Supply Issue Resolution Agent is a code-based agent that identifies, analyzes, and recommends solutions for supply-related issues (purchasing and manufacturing) in a sales order. It summarizes the issue and provides intelligent recommendations, including relevant contacts to help resolve gaps in purchasing and manufacturing, ensuring smooth sales order execution. Additionally, the agent provides the overdue billing days for blocked sales order. This agent is generally available in a phased approach.

Benefits

  • Provide early visibility into missing information that is preventing purchase order creation
  • Reduce supply chain delays by proactively identifying procurement-related issues impacting order fulfillment
  • Detect missing goods receipt confirmations and other purchasing exceptions that can disrupt the supply process
  • Recommend engaging the appropriate procurement expert when specialized intervention is required
  • Provide a centralized view of purchase order items, delivery schedules, quantities, delivery status, and invoice status

Details

Solution type

AI Agent

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP S/4HANA Cloud Private Edition

Plans and pricing

Supply Issue Resolution Agent

Details:

AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.

Use the AI Estimator to estimate the number of AI Units required.

In order to use this AI Agent/AI Feature, you will need to purchase the base product.

If you already have AI Units, activate this solution on SAP for Me

Pricing based on consumption
  • Contract duration available upon request
Terms and conditions

Details:

AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.

Use the AI Estimator to estimate the number of AI Units required.

In order to use this AI Agent/AI Feature, you will need to purchase the base product.

If you already have AI Units, activate this solution on SAP for Me

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Technical Information

Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.

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    Product documentation

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Resources

Initial Setup - SAP Help Portal

Supply Issue Resolution Agent