SAP Business AI
AI built for business
Streamline processes, reduce manual efforts, and obtain powerful insights and predictions with comprehensive AI capabilities built right into your SAP business applications.
Enhance business performance from day one with AI embedded into SAP applications across your business processes.
Optimize business outcomes with AI based on real data from your business and industry – refined by SAP.
Put responsible and trusted AI into practice with AI grounded in the highest ethics, security, and privacy standards.
Explore AI across your business
See how you can benefit from AI built into your core business processes — connecting finance, supply chain, procurement, sales, marketing, human resources, and IT.
AI in ERP and finance
Increase performance across a range of financial activities from payments, expense management, and financial close to invoice management, auditing, forecasting, and more.
AI in supply chain
Create a risk-resilient and sustainable supply chain with built-in AI that is connected and contextualized.
AI in procurement
Transform procurement into a proactive, data-informed, and agile operation with AI-driven automations, recommendations, and guidance.
AI in human resources
Tap the power of AI to cultivate a dynamic, inclusive, and future-ready workforce that is connected, data-driven, and employee-centric.
AI in IT and platform
Empower IT to extend your SAP solutions with AI capabilities, and drive faster, better decision-making throughout the organization.
AI in industries
Put the power of trusted AI and machine learning to work in your industry to manage complexity, overcome challenges, and modernize your business.
Explore our latest AI innovations
Revolutionize your business with generative AI innovations from SAP.
Meet your new copilot
Joule revolutionizes how you interact with your SAP business systems, making every touchpoint count and every task simpler.
Drive intelligent HR self-service capabilities
Save time and improve efficiency by streamlining and automating HR processes with Joule. From approving and requesting time off to giving and requesting feedback, Joule helps to get your everyday HR tasks done faster and smarter.
Identify new market opportunities and growth areas
Accelerate strategy and planning processes across multiple categories with AI. Reduce onboarding time and reliance on more senior category managers, and gain time per category and adapt to market change with insight and agility.
Supercharge sales, boost e-commerce, and improve customer service
Serve customers better by answering questions proactively using trusted company data. Use AI to generate responses, case overviews, and more with prompts built for customer service teams. Create discovery questions and emails built for sales teams.
Getting down to business with AI
Did you know that AI already exists in most of your SAP solutions? Learn how to activate and configure AI capabilities across your business with step-by-step video tutorials.
Source, engage, and hire the right talent with agility
See how AI is used for interview question generation and job description enhancements, all within SAP’s human experience management solutions.
Quickly resolve finance issues before payments
Find out how AI is used to analyze each item in expense reports and performs checks for receipt and policy violations, all within SAP’s spend management solutions.
Optimize customer relevance and business impact
Discover how AI is used to capture and analyze behavioral data in real time across each customers’ commerce journey, all within SAP’s customer experience solutions.
Tailor recommendations, save costs, and maintain compliance
Learn how AI is used to deliver item recommendations that are tailored, cost effective, and compliant, all within SAP’s procurement solutions.
Increasing productivity and product quality
Explore how AI is used to increase productivity on the shop floor and ensures product quality, all within SAP’s manufacturing solutions.
Speed and agility with intelligent product recommendations
See how AI is used to recommend the optimal product and default configuration along with commercial attributes, all within SAP’s industry solutions.
See how customers are succeeding with SAP
75% reduction in time spent on expenses
Explore how Chobani uses SAP Business AI in SAP Concur solutions to fully automate their expense processes.
80% increase in automatic cash processing
Learn how Accenture transformed its lead-to-cash processes with ready-to-use AI.
92% faster forecasting and uncompromised reliability
Read how ZF Friedrichshafen implemented AI to improve forecast speed and accuracy, enabling data-driven decisions on demand.
2.7M documents evaluated and classified, automatically
Find out how the City of Hamburg uses AI to automate processes and support better, faster decision-making.