Help inquire inventory directly from SAP Customer Experience

Developed based on SAP Customer Experience, this solution enables SAP Customer Experience a direct access to product inventory information in ERP, which easily allows staff to query about internal product inventory directly from SAP Customer Experience, without having to check in ERP.

Overview

Improve Efficiency

By means of integration, front-end business staff do not need to open ERP account or other system for inventory inquiries, fast and directly, thus improving the efficiency of information delivery. Information is tracked and aggregated more quickly and efficiently than ever before.

Improve Accuracy

The solution reduces the frequency of manual errors and improves the accuracy of inquires by reducing offline information transfer or switching operations between different systems.

Make a real-time work

The solution helps business staff to get a quick and full view of inventory in real time, respond quickly to customer needs, and reduce time of information transfer and changes in inventory information during this period.

Details

Solution type

Extensions and Add-ons

Industry

Cross-Industry, High Tech

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP Integration SuiteSAP ERPSAP Cloud for Customer core applicationsShow more