Accelate the system access application processing

The solution assists in liberating your IT team from the repetitive daily tasks associated with numerous system access applications while also reducing the average processing time for each system access application.

Overview

Accelerate the user access application processing

With this solution, the efficiency of User Access Management process can be improved, no need paper work anymore, all the data is stores online and easy to track, the end user will get the applied access much soon than before.

Reduce the manpower on the repetative work

With this solution, the IT team's effort can be reduced significantly from the manual work and enter the similar data again and again in the system. The saving resource can focus on the much more valuable tasks.

Avoid human error

With this solution, the details has been taken cared by RPA so the human input error (e.g. the mistake of copy-paste) can be prevented. The process will be strict in the RPA, no need to do the knowledge transfer & handover session to the colleague who just joined.

Details

Solution type

Extensions and Add-ons

Industry

Cross-Industry, Automotive, Oil, Gas, and Energy, Chemicals, Life Sciences

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP Build

Features

Collect the user system access application form created by Microsoft SharePoint

Download the user system access application form from the web site and verify the applied roles is applicable by checking if these roles exists in the back end system and user don't have the role assigned yet.

Collect the user system access application form created by Microsoft SharePoint
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Access SAP GRC system to create the user request

Log into SAP GRC system and select the template to apply the user request, depending on the user existence of the back end system, the corresponding template (new or change)

Access SAP GRC system to create the user request
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Email notification

RPA will record the user request and regularly check the status of request in SAP GRC system, when the status has changed, the notification will be sent to the IT support team and end user.

Email notification
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Plans and pricing

All plans include:

Collect the user system access application formVerify the user system access application form

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