Get answers about an organization’s HR policy documents

Powered by Joule's Document Grounding capabilities, the AI-assisted Q&A feature helps employees to get answers to natural language questions about an organization’s HR policy documents, grounded in the customers’ structured and unstructured business data. Joule retrieves relevant HR policy information (structured and unstructured) and ranks and summarizes relevant HR policy information to help employees quickly locate the desired content. Like a real assistant, Joule offers a guided experience to streamline the entire process.

Overview

HR & Employee Satisfaction

Increased employee and HR staff satisfaction

Reduced HR Inquiry Volume

Improved employee self-reliance significantly reducing the time employees spend researching HR policies and the number of inquiries sent to HR

HR Policy Inquiry Reduction

Decreased time HR specialists spend researching and replying to received HR policy inquiries

Details

Solution type

AI Feature

Plans and pricing

Choose a base plan

SAP SuccessFactors Solutions, Joule Q&A

  • Details:

    • AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
  • Payment methods:

    • Click on “Activate with AI Units” to enable this AI Feature.
  • Contract duration available upon request
  • Details:

    • AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
  • Payment methods:

    • Click on “Activate with AI Units” to enable this AI Feature.

Technical Information

Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.

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    Product documentation

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Resources

Initial Setup - SAP Help Portal

Product - SAP Help Portal

Product - What's New

Business Value 3-Pager

Interactive Value Journey

Product - Community

Product - Basic Trial

SAP SuccessFactors Solutions, Joule Q&A