SAP Business Network for Suppliers
What is SAP Business Network, enterprise account?
Enterprise account is what the leading suppliers on SAP Business Network choose to use to become more efficient and improve their customer experience. With an enterprise account, you can gain advanced capabilities and support to accelerate the growth of your business.
Enterprise account advantages
In addition to the standard account capabilities, an enterprise account equips you to further automate workflows, reduce errors, and gain operational visibility. Upgrade your account to:
- Fully integrate your ERP
- Get help publishing catalogs
- Run activity reports
- Respond to unlimited RFPs through SAP Ariba Discovery
- Improve supply chain collaboration
- Receive extended, priority support
If we don’t deliver on the specified date, or if we make a mistake, we ruin the client’s whole promotion. We give our clients the reliability they deserve through systems integration. And this happens with SAP Business Network.
André Schmitt, CFO, Box Print Ltda.
Key Features
Improved compliance and transparency
More automation and growth potential
Extended support
Improved compliance and transparency
More automation and growth potential
Extended support
Enterprise account fee schedules
You may incur subscription and transaction fees, depending on the number and value of exchanged documents. The general schedules apply to most regions.
Supplier Fee Calculator
Use this calculator to estimate fees you may be assessed for your SAP Business Network enterprise account activity. For purchase orders, invoices, and non-PO invoices, enter an estimate of the number you process annually and their total combined value.
Help and Support
Here’s where you’ll find access to the support you need to make the most of your SAP Business Network account.
Standard account
Self-service support for standard account holders is available through help centers. You’ll find concise, understandable video tutorials, documentation, FAQ, and more about orders, invoices, contracts, leads, and sourcing events.
Enterprise account
In addition to self-service help center resources, extended support is available to enterprise account holders. For example, you can get catalog management support, advanced web assistance via chat and phone, and expert onboarding guidance.
Quick links to popular topics
Recover a forgotten password
If you need to conduct some business on SAP Business Network but forgot your password, follow these simple instructions.
Respond to an RFP or RFI
If you've received an invitation to participate in a customer's sourcing event, review detailed guidance about how to respond.
Handle a bill
If you’ve received a subscription or transaction service invoice and are unsure of why or how to pay it, review this help article.
Frequently Asked Questions
SAP invests significantly in SAP Business Network to ensure it offers suppliers and other trading partners more value and support than any other collaboration product in the industry. This includes providing suppliers with onboarding services and support in multiple languages and locations worldwide, which requires investment from our customers as well. In addition, SAP bundles value-added functionality, services, and support into subscriptions tailored to suppliers’ level of participation
We offer five subscription levels: Premium, Bronze, Silver, Gold, and Platinum. The subscription level each supplier receives is aligned with the financial volume and number of documents they transact on SAP Business Network as well as their technology usage. Many of the subscription features and services are available directly on SAP Business Network, so suppliers can access them by simply logging in to their accounts. For answers to more specific questions regarding subscription services or billing, suppliers may sign into their SAP Business Network account to contact support via the help center.
To understand how fees are calculated, please download a subscription overview and fee schedule above. You can also try the fee calculator that can help you estimate fees based on your expected SAP Business Network activity.
Transaction volume is calculated as the total financial value (in the applicable currency), including any taxes such as value-added taxes (VAT), of all non-PO invoices plus the total financial value of all POs (excluding cancelled orders) or all invoices generated from a PO, whichever is greater, sent over SAP Business Network for the preceding 12 months. To avoid double counting, PO-based invoices sent via SAP Business Network are not included in the transaction volume.
Annual document count is the number of POs and all invoices (both PO-based and non-PO-based invoices) for the preceding 12 months. Order acknowledgements, change orders, advance ship notifications, and settlement/payment remittance advice documents are excluded from the document count; suppliers may transact an unlimited number of these at no cost.
Only purchase order and invoice (both PO- and non-PO-based) documents are included in the annual counts.