SAP Services and Support
At SAP, your success is our goal
The outcomes you need are at the center of everything we do. Through our success experiences, success extensions, and success services, we can help ensure your business vision and tech strategy are working as one to create the right results from the start – and every day after.
Let’s work together to make it happen.
Select your success experience
Choose the success experience that best fits your needs. All success experiences prepare, guide, and engage you to help accelerate your start with SAP solutions and achieve lasting success.
- Essential success experience: Establish the foundation to get solutions running and offering value with proactive, mission-critical support, training, and content.
- Advanced success experience: Fast track your path to the cloud with customer success experts who orchestrate your exclusive content, resources, and planning methods.
- Select success experience: Drive innovation and transform your business with a high-touch experience tailored to your individual needs.
Extend your experience
Adjust how we engage with you by choosing the success extensions you need to create the right experience and ensure your success in the cloud.
- Activation and optimization services: Add services before go-live to realize initial value from your SAP solution faster.
- Managed business services: Select post-go-live services for managing your day-to-day operations.
- Cloud optimization services: Choose services for staying secure, efficient, and compliant in the cloud.
Choose specific services, training, and partners
Handpick individual services, learning options, and partners that support the specific projects you’re running right now.
- Project success: Get support for larger transformation projects and enable a smooth introduction of new technologies and projects.
- Learning success: Access dedicated trainings to maximize the potential of your people, close skill gaps, and boost transformation.
- Partner success: Work with partners that are supported by SAP to ensure a unified and optimized experience.
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Find the right success experience for your business needs
Take a closer look at our success experiences
Whether you’re implementing a new solution, migrating a legacy solution to the cloud, or transforming your business, we are committed to helping you achieve your desired outcomes. SAP offers choice in the success experiences available to help you wherever you are on your journey.
Explore our most popular offerings
Select
SAP MaxAttention
Embed experts into your organization to help find the right solution to ensure your business agenda and tech strategy are one with our most comprehensive, strategic engagement.
Select
SAP ActiveAttention
Tap into our global team of experts to assess your current innovation plan and use proven industry solutions to make your vision a reality with this high-touch engagement.
Select
SAP Business Journeys
Secure a quick, clear path to solving cross-company challenges and creating the results you need with targeted packages that include a specific scope, timeline, and cost.
Advanced
SAP Preferred Success
Yield more value from your cloud solutions and continuously improve business outcomes with a personal road map for everything from workflows to user experience to culture.
Essential
SAP Enterprise Support
Leverage new innovations, get every bit of value out of your investment from day one, and protect your business for the long term with our foundational, proactive success offering.
Essential
Embedded launch activities
Achieve measurable value as quickly as possible and shorten the time to first value by knowing exactly what to expect and what steps to take toward the result you need.
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