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Overview

Agent Productivity Gain

Improve agent productivity

Faster Case Resolution for Agents

Empower agents to solve cases faster

Service Efficiency & Satisfaction Increase

Increase service efficiency and improve customer satisfaction

Details

Solution type

AI Feature

Plans and pricing

Choose a base plan

SAP Enterprise Service Management, Profanity Check

  • Details:

    • AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
  • Payment methods:

    • Click on “Activate with AI Units” to enable this AI Feature.
  • Contract duration available upon request
  • Details:

    • AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
  • Payment methods:

    • Click on “Activate with AI Units” to enable this AI Feature.