Define a set of pejorative vocabulary.
The profanity check feature flags potentially offensive language in the emails and gives you a chance to reconsider before clicking send.
Overview
Agent Productivity Gain
Improve agent productivity
Faster Case Resolution for Agents
Empower agents to solve cases faster
Service Efficiency & Satisfaction Increase
Increase service efficiency and improve customer satisfaction
Details
Solution Type
AI Feature
Plans and pricing
SAP Enterprise Service Management, Profanity Check
Details:
AI Units are not currently required to use this AI offering in the underlying Cloud Service. This is subject to change.
Price upon request
- Contract duration available upon request
- Has prerequisite
Details:
AI Units are not currently required to use this AI offering in the underlying Cloud Service. This is subject to change.
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