Optimum: Ensuring a timely resolution and reinforcing confidence
Learn how SAP Enterprise Support showed Optimum a commitment to service excellence throughout its case. Download the DocumentINTERNAL – SAP Only (delete if public)
“The SAP Enterprise Support advisory team
showed outstanding support throughout the
case—marked by responsiveness, strong
technical expertise, and clear communication.
The structured, proactive approach ensured a
timely resolution and reinforced confidence at
every stage. It was a true example of commitment
to service excellence.”
Dren Sopa; Lead; HR Systems, HR Technology, and Analytics; Optimum Communications Inc.
108252enUS (26/06) © 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Optimum Communications Inc.
Long Island City, New York
www.optimum.com
Industry
Telecommunications
Employees
~9,500
Products and services
High-speed internet and video,
mobile, and voice services
Featured services
SAP Enterprise Support
“The SAP Enterprise Support advisory team
showed outstanding support throughout the
case—marked by responsiveness, strong
technical expertise, and clear communication.
The structured, proactive approach ensured a
timely resolution and reinforced confidence at
every stage. It was a true example of commitment
to service excellence.”
Dren Sopa; Lead; HR Systems, HR Technology, and Analytics; Optimum Communications Inc.
108252enUS (26/06) © 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Optimum Communications Inc.
Long Island City, New York
www.optimum.com
Industry
Telecommunications
Employees
~9,500
Products and services
High-speed internet and video,
mobile, and voice services
Featured services
SAP Enterprise Support