Evonik: Bringing trade and customs management processes into the future
Learn how the edition of SAP Global Trade Services for SAP HANA has given Evonik the ability to future-proof its trade and customs processes. Download the DocumentINTERNAL – SAP Only (delete if public)
Evonik: Bringing trade and customs
management processes into the
future
As a global leader in chemicals, Evonik Industries AG innovates everything from lipids for
the medical field, biosurfactants for green detergents, additives for plastic recycling, and
membranes that enable the green energy transition. It is by driving transformation across
the industry and society that Evonik is helping find the key to a sustainable world for today
and tomorrow.
With operations and materials spanning the globe, ensuring cutting-edge trade and customs
management is critical to Evonik’s operations. To stay on the cutting edge, the company
looked for a modern, comprehensive global trade services application. Evonik also needed
a trusted technology partner to help put the new system in place.
Evonik: Bringing trade and customs
management processes into the
future
As a global leader in chemicals, Evonik Industries AG innovates everything from lipids for
the medical field, biosurfactants for green detergents, additives for plastic recycling, and
membranes that enable the green energy transition. It is by driving transformation across
the industry and society that Evonik is helping find the key to a sustainable world for today
and tomorrow.
With operations and materials spanning the globe, ensuring cutting-edge trade and customs
management is critical to Evonik’s operations. To stay on the cutting edge, the company
looked for a modern, comprehensive global trade services application. Evonik also needed
a trusted technology partner to help put the new system in place.
INTERNAL – SAP Only (delete if public)
“With the edition of SAP Global Trade Services for
SAP HANA, we have the ability to future-proof our
trade and customs processes. The assistance and
partnership with SAP Services and Support was
invaluable throughout the implementation.”
Denise Uzal Garabato, Legal Operations, Evonik Industries AG
Evonik Industries AG
Hanau, Germany
www.evonik.com
Industry
Chemicals
Employees
32,000
Revenue
€15.2 billion
Products and services
Coatings, adhesives, insulation, additives,
and custom chemical solutions
Featured solutions and services
SAP Global Trade Services, edition for
SAP HANA; agent-led toolchain; SAP Fiori;
and SAP Services and Support
Support
For deploying SAP Global
Trade Services, edition for
SAP HANA
Expertise
To support each aspect
of the project
Before: Challenges and opportunities
• Need to migrate an extensively used global trade services system to avoid the risk of technical
disruptions
• Necessary transfer of a complex and highly customized global preference calculation
Why SAP
• SAP Global Trade Services (SAP GTS) application, edition for SAP HANA, which integrates with
existing SAP technology, including SAP Signavio and SAP LeanIX solutions, and eases the move to
SAP S/4HANA Cloud
• SAP Services and Support, offering experience and expertise in converting to SAP GTS, edition for
SAP HANA to help minimize risk, control costs, optimize systems, and speed deployment
• Desire to analyze existing processes and align them with best practices recommended by SAP
• Agent-led toolchain and AI features in SAP Signavio to accelerate process design and achieve
harmonization, governance, and clear responsibilities during business process transformation
• Unified business processes with the SAP Fiori user experience (UX)
After: Value-driven results
• Simplified processes and reduced complexity in line with best practices recommended by SAP
• Automated preference management that reveals financial benefit by applying preferential treatment
• Future-proof technology with an enhanced and unified UX
• Real-time integration with business processes, easing compliance checks
Building a strong foundation for growth with SAP Global Trade
Services, edition for SAP HANA
100658enUS (26/06) © 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use
“With the edition of SAP Global Trade Services for
SAP HANA, we have the ability to future-proof our
trade and customs processes. The assistance and
partnership with SAP Services and Support was
invaluable throughout the implementation.”
Denise Uzal Garabato, Legal Operations, Evonik Industries AG
Evonik Industries AG
Hanau, Germany
www.evonik.com
Industry
Chemicals
Employees
32,000
Revenue
€15.2 billion
Products and services
Coatings, adhesives, insulation, additives,
and custom chemical solutions
Featured solutions and services
SAP Global Trade Services, edition for
SAP HANA; agent-led toolchain; SAP Fiori;
and SAP Services and Support
Support
For deploying SAP Global
Trade Services, edition for
SAP HANA
Expertise
To support each aspect
of the project
Before: Challenges and opportunities
• Need to migrate an extensively used global trade services system to avoid the risk of technical
disruptions
• Necessary transfer of a complex and highly customized global preference calculation
Why SAP
• SAP Global Trade Services (SAP GTS) application, edition for SAP HANA, which integrates with
existing SAP technology, including SAP Signavio and SAP LeanIX solutions, and eases the move to
SAP S/4HANA Cloud
• SAP Services and Support, offering experience and expertise in converting to SAP GTS, edition for
SAP HANA to help minimize risk, control costs, optimize systems, and speed deployment
• Desire to analyze existing processes and align them with best practices recommended by SAP
• Agent-led toolchain and AI features in SAP Signavio to accelerate process design and achieve
harmonization, governance, and clear responsibilities during business process transformation
• Unified business processes with the SAP Fiori user experience (UX)
After: Value-driven results
• Simplified processes and reduced complexity in line with best practices recommended by SAP
• Automated preference management that reveals financial benefit by applying preferential treatment
• Future-proof technology with an enhanced and unified UX
• Real-time integration with business processes, easing compliance checks
Building a strong foundation for growth with SAP Global Trade
Services, edition for SAP HANA
100658enUS (26/06) © 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use