Xinxin: Restoring normal operations after a server overload
Learn how Xinxin was able to return to normal operations after a server overload on the same day with the help of SAP Enterprise Support and the Foundational Success Plan. Download the DocumentXinxin Semi-Conductor
Technology
Wuhan, China
www.xmcwh.com
Industry
Industrial manufacturing
Employees
5,000+
SAP services
SAP Enterprise Support, part of
the Foundational Success Plan
“When our month-end parallel processing
overloaded the server and blocked business
operations, SAP Enterprise Support provided
exceptional, urgent support. The team walked
us through the necessary notes and manual
corrections over the phone, fixing the issue
the same day it was escalated. We are back to
normal operations and couldn’t be happier
with the prompt 5-star resolution!”
XinXin Ding, FICO Internal Consultant, Xinxin Semi-Conductor Technology
106654enUS (26/05) © 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Products and services
Memory solutions, NOR flash,
3D-IC technology platform,
microcontroller units, IoT, radio
frequency, Pixel (ToF, CIS),
power management integrated
units, and logic
Technology
Wuhan, China
www.xmcwh.com
Industry
Industrial manufacturing
Employees
5,000+
SAP services
SAP Enterprise Support, part of
the Foundational Success Plan
“When our month-end parallel processing
overloaded the server and blocked business
operations, SAP Enterprise Support provided
exceptional, urgent support. The team walked
us through the necessary notes and manual
corrections over the phone, fixing the issue
the same day it was escalated. We are back to
normal operations and couldn’t be happier
with the prompt 5-star resolution!”
XinXin Ding, FICO Internal Consultant, Xinxin Semi-Conductor Technology
106654enUS (26/05) © 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Products and services
Memory solutions, NOR flash,
3D-IC technology platform,
microcontroller units, IoT, radio
frequency, Pixel (ToF, CIS),
power management integrated
units, and logic