Medtronic: Resolving issues and minimizing downtime with SAP Enterprise Support services
Learn how Medtronic consulted with the Technical Support team at SAP to come to a resolution that limited the impact on operations and business. Download the Document“I would like to express my sincere
appreciation for the Technical Support team
at SAP. After they took over the case, they
quickly identified the root cause and
resolved the issue, greatly minimizing the
impact on our operations and business users.
Their professionalism and outstanding
support are greatly appreciated.”
Nico Qiu, SAP BI Specialist, Medtronic, Inc.
100422enUS (25/11) © 2025 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Medtronic
Minneapolis, Minnesota
www.medtronic.com
Industry
Life sciences and healthcare
Employees
10,000
Featured services
SAP Enterprise Support
Products and services
Medical equipment manufacturing
appreciation for the Technical Support team
at SAP. After they took over the case, they
quickly identified the root cause and
resolved the issue, greatly minimizing the
impact on our operations and business users.
Their professionalism and outstanding
support are greatly appreciated.”
Nico Qiu, SAP BI Specialist, Medtronic, Inc.
100422enUS (25/11) © 2025 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Medtronic
Minneapolis, Minnesota
www.medtronic.com
Industry
Life sciences and healthcare
Employees
10,000
Featured services
SAP Enterprise Support
Products and services
Medical equipment manufacturing