Swiss Post: Delivering an award-winning postal service for Switzerland and beyond
Learn how Die Schweizerische Post's real estate division has increased efficiency in handling real estate project applications with the help of SAP Business Technology Platform. Download the Document1INTERNAL – SAP Only (delete if public)
Swiss Post: Delivering an award-
winning postal service for Switzerland
and beyond
As the national postal service of Switzerland, Die Schweizerische Post AG (Swiss Post)
has more than 50,000 staff members, making it the country’s second-largest employer.
With branches in 25 countries, Swiss Post has ranked number one in the world for five
consecutive years.
Its real estate division was manually managing investment project applications by using
Microsoft Excel–based spreadsheets and workflows. As a result, the overall process
from submitting to approving the applications tended to be confusing, complex, and
lacking in certain information.
Picture credit Die Schweizerische Post AG. Used with permission.
Swiss Post: Delivering an award-
winning postal service for Switzerland
and beyond
As the national postal service of Switzerland, Die Schweizerische Post AG (Swiss Post)
has more than 50,000 staff members, making it the country’s second-largest employer.
With branches in 25 countries, Swiss Post has ranked number one in the world for five
consecutive years.
Its real estate division was manually managing investment project applications by using
Microsoft Excel–based spreadsheets and workflows. As a result, the overall process
from submitting to approving the applications tended to be confusing, complex, and
lacking in certain information.
Picture credit Die Schweizerische Post AG. Used with permission.
2INTERNAL – SAP Only (delete if public)
“We found the support from SAP Services and Support to
be extremely professional and competent, and we’re
confident about initiating further developments with
SAP BTP in the future.”
Sulman Iqbal, Technical Product Owner Web Development,
Die Schweizerische Post AG
Featured solutions and services
SAP Cloud Application Programming
Model, SAP BTP, SAP S/4HANA, and
SAP Services and Support
25%
Improvement in
average throughput
time for dossier
approval requests
100%
Reduction in time to
create reporting
elements in its ERP
(using an automated
instead of a manual
process that previously
took up to 10 days)
Before: Challenges and opportunities
Real estate division managing investment project applications with Microsoft Excel–based
spreadsheets and manual approval workflows, causing confusion, complexity, and information gaps
Why SAP
• SAP Cloud Application Programming Model in SAP Business Technology Platform (SAP BTP)
integrated with SAP S/4HANA, enabling Swiss Post to develop a uniform portal for submitting,
managing, and reporting on real estate investment project applications
• SAP Services and Support for guidance in architecture planning of the first SAP BTP instance as well
as support with implementing and using SAP BTP, defining workflows, establishing integrations, and
monitoring and evaluating
After: Value-driven results
• Increased the efficiency in handling real estate investment project applications by automating the
data transfer between project management and dossier approval
• Simplified the application process with workflow management and optimized the approval process
• Enabled the division to record, process, terminate, track, and monitor applications electronically
• Significantly reduced manual interaction and tracking in the applications by integrating the portal with
its ERP, allowing for reliable monitoring of projects, processes, and operations
Building a better process to manage real estate project
applications with SAP Business Technology Platform
97361enUS (25/08) © 2025 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Die Schweizerische
Post AG
Bern, Switzerland
www.post.ch
Industry
Public sector
Employees
>50,000
Revenue
CHF 7.626 million
(€7.7 billion)
Products and services
Postal services (real
estate division)
“We found the support from SAP Services and Support to
be extremely professional and competent, and we’re
confident about initiating further developments with
SAP BTP in the future.”
Sulman Iqbal, Technical Product Owner Web Development,
Die Schweizerische Post AG
Featured solutions and services
SAP Cloud Application Programming
Model, SAP BTP, SAP S/4HANA, and
SAP Services and Support
25%
Improvement in
average throughput
time for dossier
approval requests
100%
Reduction in time to
create reporting
elements in its ERP
(using an automated
instead of a manual
process that previously
took up to 10 days)
Before: Challenges and opportunities
Real estate division managing investment project applications with Microsoft Excel–based
spreadsheets and manual approval workflows, causing confusion, complexity, and information gaps
Why SAP
• SAP Cloud Application Programming Model in SAP Business Technology Platform (SAP BTP)
integrated with SAP S/4HANA, enabling Swiss Post to develop a uniform portal for submitting,
managing, and reporting on real estate investment project applications
• SAP Services and Support for guidance in architecture planning of the first SAP BTP instance as well
as support with implementing and using SAP BTP, defining workflows, establishing integrations, and
monitoring and evaluating
After: Value-driven results
• Increased the efficiency in handling real estate investment project applications by automating the
data transfer between project management and dossier approval
• Simplified the application process with workflow management and optimized the approval process
• Enabled the division to record, process, terminate, track, and monitor applications electronically
• Significantly reduced manual interaction and tracking in the applications by integrating the portal with
its ERP, allowing for reliable monitoring of projects, processes, and operations
Building a better process to manage real estate project
applications with SAP Business Technology Platform
97361enUS (25/08) © 2025 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Die Schweizerische
Post AG
Bern, Switzerland
www.post.ch
Industry
Public sector
Employees
>50,000
Revenue
CHF 7.626 million
(€7.7 billion)
Products and services
Postal services (real
estate division)