TRANSPORT FOR NSW - SAP Innovation Awards 2025
Finalist in the Business Network Innovator category: Transport for NSW developed the Transport Asset Custodian Platform (TACP) using SAP Business Network Asset Collaboration solution with services on SAP Business Technology Platform (SAP BTP). TACP enables informed decisions about transportation assets at any lifecycle stage, optimizing whole-of-life decision-making across Transport for NSW’s extensive asset portfolio.TACP’s dashboards empower executives to make insight-driven decisions on cost, performance, and risk. Additionally, it reduces reliance on third-party maintainers, offering time and cost savings. Entry ID 5349 Download the DocumentPUBLIC
Entry Pitch Deck
Transport for NSW
Travel and transportation
Revolutionizing asset management with whole-of-life
decision-making on an extensive asset portfolio
Entry Pitch Deck
Transport for NSW
Travel and transportation
Revolutionizing asset management with whole-of-life
decision-making on an extensive asset portfolio
COMPANY NAME:
HEADQUARTERS:
INDUSTRY:
WEBSITE:
NUMBER OF EMPLOYEES:
Company information
2
Transport for NSW
Sydney, Australia
Travel and transportation
www.transport.nsw.gov.au
>25,000
Transport for NSW is an organization within the New South Wales (NSW)
Government in Australia, accountable for keeping people and freight
moving across the state. Its role is to lead the development of a safe and
efficient integrated transport system, covering all modes of transport.
The organization manages a diverse and complex transport system and
an asset portfolio valued at A$211 billion (US$133 billion). With critical
asset information housed in over 750 asset registers, Transport for NSW
lacked a cohesive view of its asset base.
Ready to shape the future direction of the NSW transport system, the
organization standardized and centralized access to critical asset
information, consolidating asset data into a single, unified solution. This
revolutionizes asset management, improving management of the cost,
risk, performance, and safety of its assets.
PUBLIC
HEADQUARTERS:
INDUSTRY:
WEBSITE:
NUMBER OF EMPLOYEES:
Company information
2
Transport for NSW
Sydney, Australia
Travel and transportation
www.transport.nsw.gov.au
>25,000
Transport for NSW is an organization within the New South Wales (NSW)
Government in Australia, accountable for keeping people and freight
moving across the state. Its role is to lead the development of a safe and
efficient integrated transport system, covering all modes of transport.
The organization manages a diverse and complex transport system and
an asset portfolio valued at A$211 billion (US$133 billion). With critical
asset information housed in over 750 asset registers, Transport for NSW
lacked a cohesive view of its asset base.
Ready to shape the future direction of the NSW transport system, the
organization standardized and centralized access to critical asset
information, consolidating asset data into a single, unified solution. This
revolutionizes asset management, improving management of the cost,
risk, performance, and safety of its assets.
PUBLIC
CHALLENGE: SOLUTION: OUTCOME:
Revolutionizing transportation asset management
3
asset records from multiple sources
ingested in TACP
different asset management systems
consolidated into one
asset portfolio standardized for analysis in
TACP
2.7 million
Transport for NSW
32 $211 billion
Transport for NSW manages a diverse and complex
multimodal transport system that includes a
$211 billion asset portfolio housed in over
750 asset registers. Its physical assets include
everything from road and rail corridors, buses,
ferries, light rail, and trains to wharves and
lighthouses, bridges and tunnels, intelligent signaling
systems, among others.
Despite the disparate nature and backgrounds of the
assets under its control, the organization sought a
better way to manage asset information by creating
a common way to structure data across all asset
classes.
Transport for NSW developed and deployed a
pioneering multimodal technical asset register and
analytics tool called the Transport Asset Custodian
Platform (TACP). The solution uses the
SAP Business Network Asset Collaboration solution
with multiple services running on SAP Business
Technology Platform (SAP BTP).
TACP allows Transport for NSW to make decisions
about transportation assets at any lifecycle stage.
It’s a system that also allows the NSW Government
to make strategic decisions about transportation
needs across the state from information flows in and
out of TACP.
TACP sets a new standard in asset information
management, providing essential data foundations
to optimize whole-of-life decision-making on
Transport for NSW’s extensive asset portfolio.
TACP’s asset reporting dashboards empower
executives to make insight-driven decisions on the
cost, performance, and risk of Transport for NSW’s
asset portfolio.
What’s more, it reduces reliance on third-party
maintainers for asset data and reports, offering
considerable time and cost savings to the state’s
largest transport agency.
PUBLIC
Revolutionizing transportation asset management
3
asset records from multiple sources
ingested in TACP
different asset management systems
consolidated into one
asset portfolio standardized for analysis in
TACP
2.7 million
Transport for NSW
32 $211 billion
Transport for NSW manages a diverse and complex
multimodal transport system that includes a
$211 billion asset portfolio housed in over
750 asset registers. Its physical assets include
everything from road and rail corridors, buses,
ferries, light rail, and trains to wharves and
lighthouses, bridges and tunnels, intelligent signaling
systems, among others.
Despite the disparate nature and backgrounds of the
assets under its control, the organization sought a
better way to manage asset information by creating
a common way to structure data across all asset
classes.
Transport for NSW developed and deployed a
pioneering multimodal technical asset register and
analytics tool called the Transport Asset Custodian
Platform (TACP). The solution uses the
SAP Business Network Asset Collaboration solution
with multiple services running on SAP Business
Technology Platform (SAP BTP).
TACP allows Transport for NSW to make decisions
about transportation assets at any lifecycle stage.
It’s a system that also allows the NSW Government
to make strategic decisions about transportation
needs across the state from information flows in and
out of TACP.
TACP sets a new standard in asset information
management, providing essential data foundations
to optimize whole-of-life decision-making on
Transport for NSW’s extensive asset portfolio.
TACP’s asset reporting dashboards empower
executives to make insight-driven decisions on the
cost, performance, and risk of Transport for NSW’s
asset portfolio.
What’s more, it reduces reliance on third-party
maintainers for asset data and reports, offering
considerable time and cost savings to the state’s
largest transport agency.
PUBLIC
4
TACP is a first-of-its-kind innovation in
Australia. It revolutionizes asset
management by integrating over 750
asset registers covering tangible and
intangible asset classes into a single,
unified platform, setting a new standard
in asset management across the
transport sector.
John Hardwick, Executive Director of Asset Management
PUBLIC
TACP is a first-of-its-kind innovation in
Australia. It revolutionizes asset
management by integrating over 750
asset registers covering tangible and
intangible asset classes into a single,
unified platform, setting a new standard
in asset management across the
transport sector.
John Hardwick, Executive Director of Asset Management
PUBLIC
GLOBAL CHALLENGES
Challenges
BUSINESS CHALLENGES
PUBLIC 5
In a world where there are immense challenges to sustainable
development, the 2030 Agenda for Sustainable Development,
adopted by all United Nations Member States in 2015, provides a
shared blueprint for the future through 17 Sustainable Development
Goals.
Within these goals, Target 11.2 focuses on providing access to safe,
affordable, accessible, and sustainable transport systems for all,
improving road safety, notably by expanding public transport.
As the transportation sector accounts for nearly 20% of global carbon
emissions, sustainability is a critical focus. Ongoing investments are
vital to enhance mobility and to support the transition to more
sustainable and efficient transportation systems.
Transport for NSW’s vision is to create the safest, fastest, easiest,
most reliable, and most cost-effective transport system in Australia.
But as transportation is the fastest-growing source of emissions in
Australia, Transport for NSW is also committed to making every
journey in NSW emissions free by 2050.
Part of the way forward requires gaining better visibility of the
diverse transport assets under its control to improve the cost-
efficiency and financial sustainability of all transport assets.
Better visibility will also provide valuable insights for planning,
management, analysis, and reporting of transport assets, now and
in the future.
To get there, Transport for NSW needed to design, develop, and
maintain systems that are fully integrated, interoperable, and
scalable to maximize immediate benefits and future potential.
Challenges
BUSINESS CHALLENGES
PUBLIC 5
In a world where there are immense challenges to sustainable
development, the 2030 Agenda for Sustainable Development,
adopted by all United Nations Member States in 2015, provides a
shared blueprint for the future through 17 Sustainable Development
Goals.
Within these goals, Target 11.2 focuses on providing access to safe,
affordable, accessible, and sustainable transport systems for all,
improving road safety, notably by expanding public transport.
As the transportation sector accounts for nearly 20% of global carbon
emissions, sustainability is a critical focus. Ongoing investments are
vital to enhance mobility and to support the transition to more
sustainable and efficient transportation systems.
Transport for NSW’s vision is to create the safest, fastest, easiest,
most reliable, and most cost-effective transport system in Australia.
But as transportation is the fastest-growing source of emissions in
Australia, Transport for NSW is also committed to making every
journey in NSW emissions free by 2050.
Part of the way forward requires gaining better visibility of the
diverse transport assets under its control to improve the cost-
efficiency and financial sustainability of all transport assets.
Better visibility will also provide valuable insights for planning,
management, analysis, and reporting of transport assets, now and
in the future.
To get there, Transport for NSW needed to design, develop, and
maintain systems that are fully integrated, interoperable, and
scalable to maximize immediate benefits and future potential.
PROJECT OBJECTIVES WHY SAP
Objectives
6PUBLIC
• Standardize and harmonize data from 750 asset registers across
32 different asset management systems, despite the diverse
nature of the assets
• Surface vast volumes of data intelligence captured within the
asset registers to make data-informed decisions faster, helping
ensure more resilient and effective transportation operations for
the people of NSW
Innovation potential across SAP and third-party software using a
variety of services running on SAP BTP, including:
• Functionality to maintain a global registry of assets that uses
common definitions in SAP Business Network Asset
Collaboration
• Enhanced data discovery, modeling, and distribution capabilities
offered by the SAP Datasphere solution
• Real-time data analysis and insights offered by the
SAP Analytics Cloud solution
• Simplified connectivity with SAP and third-party software using
SAP Integration Suite
Objectives
6PUBLIC
• Standardize and harmonize data from 750 asset registers across
32 different asset management systems, despite the diverse
nature of the assets
• Surface vast volumes of data intelligence captured within the
asset registers to make data-informed decisions faster, helping
ensure more resilient and effective transportation operations for
the people of NSW
Innovation potential across SAP and third-party software using a
variety of services running on SAP BTP, including:
• Functionality to maintain a global registry of assets that uses
common definitions in SAP Business Network Asset
Collaboration
• Enhanced data discovery, modeling, and distribution capabilities
offered by the SAP Datasphere solution
• Real-time data analysis and insights offered by the
SAP Analytics Cloud solution
• Simplified connectivity with SAP and third-party software using
SAP Integration Suite