dm-drogerie markt GmbH + Co. KG - SAP Innovation Awards 2025

SAP SuccessFactors Recruiting, not optimized for mobile, caused hiring delays for on-the-go managers. dm-drogerie markt's new mobile-first app streamlines tasks, reducing feedback times and overall time to hire, making the process more comfortable and efficient. - 5253 Download the Document

PUBLICEntry Pitch Deckdm-drogerie marktMobile Hire Fast and effective applicationassessmentRetail
COMPANY NAME:HEADQUARTERS:INDUSTRY:WEBSITE:NUMBER OF EMPLOYEES:Company information2dm-drogerie marktKarlsruhe, GermanyRetailhttps://www.dm.de/89,197Founded in 1973, dm-drogerie markt is one of Europe’s leadingretail chains for personal care and household products. Ourmission is to enable people to live healthier, more sustainablelives. Serving millions of customers, we focus on providing high-quality, eco-conscious products. As an intelligent enterprise, weleverage digital tools to optimize operations and enhancecustomer experience. Our commitment to sustainability includesreducing our carbon footprint, transparent supply chains, andsocial initiatives supporting education and communitydevelopment.PUBLIC
CHALLENGE: SOLUTION: OUTCOME:Mobile Hire3Positive feedback for the Recruiting App byHiring Managers regarding experience,look & feel and process guidancereduction of feedback time by HiringManagerscalculated working days saved per year forapprox. 5,000 Hiring Managers by usingMobile Hire App100%dm-drogerie markt58% 2,750SAP SuccessFactors Recruiting is not built for mobileusage. This bears to two main challenges: Colleagues in the dm-stores have no access todesktop devices. Therefore, they have to do theirrecruiting tasks on mobile devices. Due to that, therecruiting process is currently considered to be veryuncomfortable by Hiring Managers. The Hiring Managers have very tight schedules. Asthey aren’t able to do their recruiting tasks on mobiledevices between appointments, they have dedicatedslots once or twice a week for recruiting tasks. Thisleads to longer feedback times and a longer time tohire.We created an App with a mobile-first approach tosupport Hiring Managers in the recruiting process: The App works on mobile and desktop devices. The Hiring Managers have direct access to theirrecruiting tasks and immediately see their To-Dos. The App guides the Hiring Manager intuitively throughthe recruiting process.PUBLICThe new App achieves several results: The Hiring Managers now perceive the recruitingprocess as comfortable and supported by the App. The Hiring Managers use small slots in between fortheir recruiting tasks. This leads to a shortening of thefeedback time and time to hire. Furthermore, they gaintime that was previously blocked for recruiting tasks. The process guidance and the clear structure of theapplication lead to time-saving during the processingof the recruiting tasks. In combination with theconstant processing of the recruiting tasks.
4With Mobile Hire, we’ve revolutionizedrecruitment by enabling Hiring Managers tomake faster, better and more comfortablehiring decisions. Leveraging SAPSuccessFactors and Azure Cloud, our SaaSsolution streamlines processes and reducestime-to-hire. This proves, that innovation andefficiency go hand in hand with a significantreturn on investment, year by year.Andreas GessnerHead of Employee Technologie at dmTECHPUBLIC