Rabobank - SAP Innovation Awards 2025
Rabobank successfully addressed inefficiencies and regulatory challenges by implementing a centralized SAP Ariba solution for standardized procurement and vendor management. This transformative system integrates top-tier risk assessment tools like D&B and EcoVadis for comprehensive vendor evaluations. The innovative cloud-based supplier onboarding process seamlessly connects over 10 million suppliers on the SAP Ariba Network. Rabobank's proactive approach to supplier risk management, empowered by financial and sustainability scores, ensures effective risk mitigation. Additionally, Rabobank has achieved early and impressive compliance with DORA and established a central repository for supplier data, greatly streamlining processes and eliminating manual interventions. Entry ID5339 Download the Document
Rabobank successfully addressed inefficiencies and regulatory challenges by implementing a centralized SAP Ariba solution for standardized procurement and vendor management. This transformative system integrates top-tier risk assessment tools like D&B and EcoVadis for comprehensive vendor evaluations. The innovative cloud-based supplier onboarding process seamlessly connects over 10 million suppliers on the SAP Ariba Network. Rabobank's proactive approach to supplier risk management, empowered by financial and sustainability scores, ensures effective risk mitigation. Additionally, Rabobank has achieved early and impressive compliance with DORA and established a central repository for supplier data, greatly streamlining processes and eliminating manual interventions. Entry ID5339 PUBLIC
Entry Pitch Deck
Rabobank
Marco Mur
Banking
Digital partner and risk management –
transforming procurement processes
Entry Pitch Deck
Rabobank
Marco Mur
Banking
Digital partner and risk management –
transforming procurement processes
COMPANY NAME:
HEADQUARTERS:
INDUSTRY:
WEBSITE:
NUMBER OF EMPLOYEES:
Company information
2
Rabobank
Utrecht, Netherlands
Cooperative Bank
https://www.rabobank.com/
49000+
Rabobank is an international, cooperative bank with Dutch origins. For over 125 years,
collaboration has been at the heart of everything we do. Our guiding principle is that together, we
accomplish far more than we ever could individually. Rabobank is more than just a bank. We are a
cooperative – that is what sets us apart from other banks. We are a bank without shareholders, but
with members and client councils. More than 2.3 million of our customers are already members.
Our local presence enables us to collaborate closely with our members and customers. They tell us
what is going on and what people’s concerns are, helping us to understand what matters. By
listening closely, we can identify the best ways to leverage our knowledge, global network and
financial solutions to support their goals. Our cooperative approach is reflected in the way we bank
and collaborate with our customers. In addition, we invest parts of our profit back into society
through various cooperative initiatives and our cooperative dividend. This way we aim to contribute
to sustainable food and energy systems and foster financially healthy communities.
For over 20 years we have been financing renewable energy and we will further increase our efforts
to avoid and reduce emissions in sectors where we have a significant position: energy generation
and infrastructure, industries, commercial and residential estate, and transport
In 2023, we defined decarbonization targets for our real estate/air travel/lease cars for our
operations outside the Netherlands. Furthermore we updated our reduction targets from Rabobank
real estate in the Netherlands following the CRREM (Carbon Risk Real Estate Monitor) v2.0
benchmark update. We also started with the targeted reduction of the carbon footprint of our IT
landscape (i.e., our own data centers and cloud usage), based on the Green House Gas Protocol
and using an ICT decarbonization benchmark pathway.
PUBLIC
HEADQUARTERS:
INDUSTRY:
WEBSITE:
NUMBER OF EMPLOYEES:
Company information
2
Rabobank
Utrecht, Netherlands
Cooperative Bank
https://www.rabobank.com/
49000+
Rabobank is an international, cooperative bank with Dutch origins. For over 125 years,
collaboration has been at the heart of everything we do. Our guiding principle is that together, we
accomplish far more than we ever could individually. Rabobank is more than just a bank. We are a
cooperative – that is what sets us apart from other banks. We are a bank without shareholders, but
with members and client councils. More than 2.3 million of our customers are already members.
Our local presence enables us to collaborate closely with our members and customers. They tell us
what is going on and what people’s concerns are, helping us to understand what matters. By
listening closely, we can identify the best ways to leverage our knowledge, global network and
financial solutions to support their goals. Our cooperative approach is reflected in the way we bank
and collaborate with our customers. In addition, we invest parts of our profit back into society
through various cooperative initiatives and our cooperative dividend. This way we aim to contribute
to sustainable food and energy systems and foster financially healthy communities.
For over 20 years we have been financing renewable energy and we will further increase our efforts
to avoid and reduce emissions in sectors where we have a significant position: energy generation
and infrastructure, industries, commercial and residential estate, and transport
In 2023, we defined decarbonization targets for our real estate/air travel/lease cars for our
operations outside the Netherlands. Furthermore we updated our reduction targets from Rabobank
real estate in the Netherlands following the CRREM (Carbon Risk Real Estate Monitor) v2.0
benchmark update. We also started with the targeted reduction of the carbon footprint of our IT
landscape (i.e., our own data centers and cloud usage), based on the Green House Gas Protocol
and using an ICT decarbonization benchmark pathway.
PUBLIC
CHALLENGE: SOLUTION: OUTCOME:
Digital partner and risk management (PRISMA)
3
effective risk controls for vendor
assessment digitalization for supplier onboarding zero manual intervention for contract sign
off
10+
Rabobank
100% 0
1. Fragmented vendor management – The use of
multiple supporting tools and applications has
created inefficiencies, highlighting the need for a
standardized and integrated procurement and
vendor management system.
2. Risk and compliance concerns – Ensuring
robust risk controls for vendor assessment and
screening is critical to mitigating potential risks
for supplier onboarding.
3. Regulatory and sustainability demands -
Meeting evolving regulatory requirements &
aligning stakeholders’ expectation are essential
to achieve sustainability goals.
1. Established a transparent operating model –
that enhances transparency in vendor
management & ensuring regulatory compliances.
2. Standardized and automated vendor
management – Implemented a centralized,
cloud-based SAP Ariba solution to streamline
and standardize procurement vendor
management (PVM)
3. Risk management and assessment
framework– Integration of PVM with D&B and
EcoVadis, Engagement Request questionnaire to
evaluate vendors across key risk dimensions
including business continuity, Sustainability,
Privacy, Security, Corruption & sanctions.
1. Seamless supplier onboarding – Cloud-based
supplier onboarding process with access 10
millions + suppliers over SAP Ariba Network
2. Enhanced supplier risk management –
Empowered business with financial &
sustainability scores, enabling proactive supplier
risk management.
3. Regulatory compliance ahead of schedule –
Achieved early alignment with DORA.
4. Single source of truth – Established a central
repository of supplier data, eliminating manual
intervention and reconciliation efforts.
PUBLIC
Digital partner and risk management (PRISMA)
3
effective risk controls for vendor
assessment digitalization for supplier onboarding zero manual intervention for contract sign
off
10+
Rabobank
100% 0
1. Fragmented vendor management – The use of
multiple supporting tools and applications has
created inefficiencies, highlighting the need for a
standardized and integrated procurement and
vendor management system.
2. Risk and compliance concerns – Ensuring
robust risk controls for vendor assessment and
screening is critical to mitigating potential risks
for supplier onboarding.
3. Regulatory and sustainability demands -
Meeting evolving regulatory requirements &
aligning stakeholders’ expectation are essential
to achieve sustainability goals.
1. Established a transparent operating model –
that enhances transparency in vendor
management & ensuring regulatory compliances.
2. Standardized and automated vendor
management – Implemented a centralized,
cloud-based SAP Ariba solution to streamline
and standardize procurement vendor
management (PVM)
3. Risk management and assessment
framework– Integration of PVM with D&B and
EcoVadis, Engagement Request questionnaire to
evaluate vendors across key risk dimensions
including business continuity, Sustainability,
Privacy, Security, Corruption & sanctions.
1. Seamless supplier onboarding – Cloud-based
supplier onboarding process with access 10
millions + suppliers over SAP Ariba Network
2. Enhanced supplier risk management –
Empowered business with financial &
sustainability scores, enabling proactive supplier
risk management.
3. Regulatory compliance ahead of schedule –
Achieved early alignment with DORA.
4. Single source of truth – Established a central
repository of supplier data, eliminating manual
intervention and reconciliation efforts.
PUBLIC
4
The Digital Partner Risk and Management Application
(PRISMA) has revolutionized governance, empowering
businesses with advanced risk controls, guided sourcing
and seamless contract management – all with zero manual
intervention. This marks a proud milestone for Rabobank,
establishing a unified global approach for managing
business partners, optimizing business processes and
ensuring early compliance with the Digital Operational
Resilience Act (DORA).
Marco Mur,
Product Owner, Rabobank
PUBLIC
The Digital Partner Risk and Management Application
(PRISMA) has revolutionized governance, empowering
businesses with advanced risk controls, guided sourcing
and seamless contract management – all with zero manual
intervention. This marks a proud milestone for Rabobank,
establishing a unified global approach for managing
business partners, optimizing business processes and
ensuring early compliance with the Digital Operational
Resilience Act (DORA).
Marco Mur,
Product Owner, Rabobank
PUBLIC
COMPANY NAME:
Participating partner information
TCS’s deep contextual knowledge, subject
matter expertise, and technical proficiency have
been instrumental in Rabobank’s transformation
from a multi legacy applications based
procurement system to a fully digital, global
vendor management platform. The focus on
robust master data governance and an
automated test framework has significantly
elevated our procurement IT landscape to the
next level of maturity,
TCS’s enriched risk management expertise has
enabled Rabobank to meet DORA compliance
ahead of time, setting a new benchmark in
procurement processes.
Onno Snapper,
IT Manager, Rabobank
5
TATA Consultancy Services Limited
(TCS)
• As sole partner for Source to Contract (S2C) transformation, Tata Consultancy
Services Limited (TCS) brought its expertise to analyze Rabobank’s vendor
procurement process spread across multiple legacy applications. Together with
Rabobank procurement and IT teams, TCS identified key areas for growth and
transformation, ensuring a seamless transition to a standardized framework. As a result,
Rabobank now operates with unified global S2C process leveraging SAP Ariba,
supported by strong governance and regulatory compliance, setting a benchmark for the
industry.
• Tata Consultancy Services (tcs.com) is a leading global organization that provides IT
services, consulting, and business solutions. For over 50 years, TCS has been partnering
with some of the world's largest businesses on their transformation journeys. TCS offers
a consulting-led, cognitive-powered, integrated portfolio of business, technology, and
engineering services and solutions. TCS' brand statement, 'Building on Belief,' reflects
the active and collaborative role that TCS plays in partnering with customers over the
long term , leveraging its contextual knowledge, research and innovation investments,
and technology expertise to help them achieve their purpose-led transformation goals
and grow.
• TCS follows the Tata group philosophy of building sustainable businesses that are rooted
in the community and demonstrate care for the environment. Corporate sustainability is
folded into our triple bottom line focus of people, planet, and purpose.
PUBLIC
Participating partner information
TCS’s deep contextual knowledge, subject
matter expertise, and technical proficiency have
been instrumental in Rabobank’s transformation
from a multi legacy applications based
procurement system to a fully digital, global
vendor management platform. The focus on
robust master data governance and an
automated test framework has significantly
elevated our procurement IT landscape to the
next level of maturity,
TCS’s enriched risk management expertise has
enabled Rabobank to meet DORA compliance
ahead of time, setting a new benchmark in
procurement processes.
Onno Snapper,
IT Manager, Rabobank
5
TATA Consultancy Services Limited
(TCS)
• As sole partner for Source to Contract (S2C) transformation, Tata Consultancy
Services Limited (TCS) brought its expertise to analyze Rabobank’s vendor
procurement process spread across multiple legacy applications. Together with
Rabobank procurement and IT teams, TCS identified key areas for growth and
transformation, ensuring a seamless transition to a standardized framework. As a result,
Rabobank now operates with unified global S2C process leveraging SAP Ariba,
supported by strong governance and regulatory compliance, setting a benchmark for the
industry.
• Tata Consultancy Services (tcs.com) is a leading global organization that provides IT
services, consulting, and business solutions. For over 50 years, TCS has been partnering
with some of the world's largest businesses on their transformation journeys. TCS offers
a consulting-led, cognitive-powered, integrated portfolio of business, technology, and
engineering services and solutions. TCS' brand statement, 'Building on Belief,' reflects
the active and collaborative role that TCS plays in partnering with customers over the
long term , leveraging its contextual knowledge, research and innovation investments,
and technology expertise to help them achieve their purpose-led transformation goals
and grow.
• TCS follows the Tata group philosophy of building sustainable businesses that are rooted
in the community and demonstrate care for the environment. Corporate sustainability is
folded into our triple bottom line focus of people, planet, and purpose.
PUBLIC
GLOBAL CHALLENGES
Challenges
BUSINESS CHALLENGES
PUBLIC 6
• Sustainable resource management – With a growing global
population, the demand for natural resources is outpacing
supply, necessitating responsible consumption.
• Economic and market volatility – Volatility arose due to
various factors such as war, inflation poses risk to vendor
stability.
• Data Security and third-party risk – With increasing reliance
on external vendors, data security privacy and operational
resilience have become critical.
• Rising focus on sustainability compliance – Businesses
increasingly embracing sustainability reporting and
compliance, recognizing the need to integrate sustainability
into core operations.
As an international cooperative bank, it was crucial for us that
sustainability is integrated into all of Rabobank’s business
operation. Following were the key business challenges driving the
need for transformation.
• Standardizing procurement across global operations –
Legacy systems and fragmented procurement processes
made it difficult to maintain consistency, transparency and
efficiency.
• Ensuring ethical and sustainable sourcing to comply with
ESG standards, reducing exposure to unethical practices.
• Regulatory compliance and risk management – Align with
evolving regulations such as DORA. Risk assessment
requiring stringent vendor due diligence and monitoring.
• Support financial stability and resilience – Economic
uncertainties and market volatility can impact supplier stability
which calls out need for robust financial risk assessments
(including political, geographical, financial risks) to mitigate
disruptions in their procurement ecosystem.
Challenges
BUSINESS CHALLENGES
PUBLIC 6
• Sustainable resource management – With a growing global
population, the demand for natural resources is outpacing
supply, necessitating responsible consumption.
• Economic and market volatility – Volatility arose due to
various factors such as war, inflation poses risk to vendor
stability.
• Data Security and third-party risk – With increasing reliance
on external vendors, data security privacy and operational
resilience have become critical.
• Rising focus on sustainability compliance – Businesses
increasingly embracing sustainability reporting and
compliance, recognizing the need to integrate sustainability
into core operations.
As an international cooperative bank, it was crucial for us that
sustainability is integrated into all of Rabobank’s business
operation. Following were the key business challenges driving the
need for transformation.
• Standardizing procurement across global operations –
Legacy systems and fragmented procurement processes
made it difficult to maintain consistency, transparency and
efficiency.
• Ensuring ethical and sustainable sourcing to comply with
ESG standards, reducing exposure to unethical practices.
• Regulatory compliance and risk management – Align with
evolving regulations such as DORA. Risk assessment
requiring stringent vendor due diligence and monitoring.
• Support financial stability and resilience – Economic
uncertainties and market volatility can impact supplier stability
which calls out need for robust financial risk assessments
(including political, geographical, financial risks) to mitigate
disruptions in their procurement ecosystem.