SAP Innovation Awards 2024 - 4428 - Birlasoft

Learn how Birlasoft developed a solution to help Yamuna International Airport Private Limited adopt SAP Build Work Zone and SAP Mobile Start to streamline operations and enhance user experience. Download the Document

PUBLICEntry Pitch DeckVikas JugranIT Services and IT ConsultingEmpowering Work Zones with Mobile Start
COMPANY NAME:HEADQUARTERS:INDUSTRY:WEBSITE:NUMBER OF EMPLOYEES:Company Information2Birlasoft Ltd.Hinjawadi, IndiaIT Services and IT Consultinghttps://www.birlasoft.com/12,500+ professionalsBirlasoft combines the power of domain, enterprise, and digital technologies toreimagine business processes for customers and their ecosystem. Its consultative anddesign thinking approach makes societies more productive by helping customers runbusinesses.People are our biggest assets. This includes the customers we serve, our colleagues andthe suppliers we partner with. When customers work with us, they allow us to enter theirorganization and blend harmoniously with their culture and people.Customers look for support and we make them feel that they can rely on us. It's veryimportant for us to find out how we as an organization can win their trust and continueto function as a dependable unit.Our organization is about scale and quality. We take great care to deliver the best to ourcustomers by understanding their needs with their culture and people. We engage withthem to work seamlessly. Focus, agility and flexibility from our side are always paramountas we go the extra mile to drive success for our customers.© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC
CHALLENGE: SOLUTION: OUTCOME:3The improvements in operational efficiency, userexperience, and cost-effectiveness can collectively createan environment conducive to revenue growth at YIAPLLed to tangible business benefits,fostering a more efficient, secure, anduser-friendly digital workplaceIncreased operational efficiency and productivity canlead to faster decision-making and execution of businessprocesses, potentially contributing to revenue growth.10%Birlasoft Ltd15% 10%YIAPL enlisted the services of Birlasoft Ltd for theimplementation of SAP S/4HANA on RISE (PCE). In thecourse of this implementation, SAP Fiori Launchpadwas introduced for users to facilitate business processoperations.Notably, access to the SAP Fiori Launchpad URL isrestricted to the company's VPN and is not publiclyaccessible on the internet. The decision to limitexposure on the internet is driven by significantsecurity considerations.Consequently, due to these restrictions, YIAPL's CXOexecutives are required to connect to the VPN toaccess the URL and grant necessary approvals.In order to overcome the challenges outlined earlier,we have investigated the utilization of SAP Build WorkZone, an extension of the Fiori Launchpad along withSAP Mobile Start ApplicationLeveraging the existing subscription at YIAPL, weconfigured the SAP Build Work Zone Standard Solution.This configuration allowed YIAPL’s Users to access theservice over the internet. Additionally, we activatedthe SAP Mobile Start Application, incorporatingwidgets and smartwatch integration.The implementation of SAP Mobile Start hassignificantly enhanced the ease of approval processesfor YIAPL's CXOs. CXOs and users can now access the services withoutthe need for VPN, with Streamlined Access andEnhanced User Experience Achieved enhanced security without the need forexposing critical services to the internet, ensuring acost-effective solution. Approval processes for CXOs are now moreconvenient and efficient, enhancing the overall userexperience. Leveraging existing resources optimally, minimizingadditional costs and ensuring efficient use of availablesubscriptions.Empowering Work Zones with Mobile Start© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC
4YIAPL's adoption of SAP Build Work Zone and SAPMobile Start represents a transformative leap,streamlining operations and enhancing user experience.The innovative integration of SAP Mobile Startaccelerates approvals, showcasing a tech-forwardapproach. This achievement underscores the profoundimpact of strategic technology choices in our digitalevolution.Vikas Jugran(Associate Program Director)© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC
GLOBAL CHALLENGES BUSINESS CHALLENGESChallenges and Objectives 1 of 25For SAP users or Super Users to connect to SAP S/4HANA, theyrequire specific software: SAP GUI, a client-based application. SAP Fiori Launchpad / SAP Fiori Client, a web-basedapplication.In either scenario, the YIAPL VPN must be installed on theirdevice for SAP S?4HANA access.Consequently, without these applications and the VPN, theycannot use their mobile or laptop for SAP access or to approvePR/PO/Invoice.To overcome this constraint, the SAP Mobile Start offers aviable solution. It amalgamates three SAP BTP features: SAPBuild Workzone (previously known as BTP Launchpad), IdentityAuthentication Service (IAS), and SAP Mobile Start. YIAPL enlisted the services of Birlasoft Ltd for theimplementation of SAP S/4 HANA on RISE (PCE). In thecourse of this implementation, SAP Fiori Launchpad wasintroduced for users to facilitate business processoperations. Notably, access to the SAP Fiori Launchpad URL isrestricted to the company's VPN and is not publiclyaccessible on the internet. The decision to limitexposure on the internet is driven by significant securityconsiderations. Consequently, due to these restrictions, YIAPL's CXOexecutives are required to connect to the VPN to accessthe URL and grant necessary approvals.© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC
PROJECT OBJECTIVES WHY SAPChallenges and Objectives 2 of 26 Deploy SAP Mobile Start to provide uncomplicated SAPS/HANA access for SAP users and Super Users. Bypass the requirement for traditional software like SAPGUI and SAP Fiori applications and the YIAPL VPN fordevice connectivity. Integrate SAP Build Workzone, Identity AuthenticationService (IAS), and SAP Mobile Start for a unified userexperience. Enable the approval of PR/PO/Invoice transactionsremotely via mobile and laptop devices. Resolve existing constraints posed by specific client andweb-based applications and VPN requirements. SAP Build Work Zone is a service designed to facilitate thecreation and management of business sites, providingcentralized access to business application information.SAP Build Work Zone is a powerful tool that can helporganizations to improve productivity and engagement,increase agility and innovation, and reduce costs IAS enables single sign-on for SAP cloud businessapplications using delegated authentication from acorporate identity provider (IdP). It provides a wide rangeof authentication capabilities using certificates, policies,branding, two-factor authentication (2FA), and more SAP Mobile Start App is the native mobile entry point tothe Intelligent and Sustainable Enterprise, alternative toSAP Fiori Client. It utilizes the SAP Business TechnologyPlatform to integrate with SAP S/4HANA and additionalSAP Solutions via their mobile apps.© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC