Frankonia: How Can Omnichannel Integration of Point-of-Sale Processes Blend Traditional and Modern Retail?
Discover how Frankonia embraces a multichannel approach comprising brick-and-mortar stores, catalogs, and e-commerce with SAP Customer Checkout. Download the DocumentPUBLIC
Picture Credit | Frankonia Handels GmbH & Co. KG, Rottendorf, Germany. Used with permission.
Satisfying compliance needs with a flexible solution
fit for future-oriented sales management
Founded in 1908, Frankonia Handels GmbH & Co. KG is a market leader in equipment for
hunting and shooting sports in Germany. Steeped in tradition, the company sells diverse
goods from rifles and hunting accessories to high-quality outdoor gear and clothing,
embracing a multichannel approach comprising brick-and-mortar stores, catalogs, and
e-commerce. Frankonia needed a modern and holistic solution to better support this
omnichannel approach and smoothly integrate with its retail solutions. The right offering
would facilitate compliance not just with legal and fiscal requirements but also specific
regulations for hunting and weaponry goods.
How Can Omnichannel Integration
of Point-of-Sale Processes Blend
Traditional and Modern Retail?
Picture Credit | Frankonia Handels GmbH & Co. KG, Rottendorf, Germany. Used with permission.
Satisfying compliance needs with a flexible solution
fit for future-oriented sales management
Founded in 1908, Frankonia Handels GmbH & Co. KG is a market leader in equipment for
hunting and shooting sports in Germany. Steeped in tradition, the company sells diverse
goods from rifles and hunting accessories to high-quality outdoor gear and clothing,
embracing a multichannel approach comprising brick-and-mortar stores, catalogs, and
e-commerce. Frankonia needed a modern and holistic solution to better support this
omnichannel approach and smoothly integrate with its retail solutions. The right offering
would facilitate compliance not just with legal and fiscal requirements but also specific
regulations for hunting and weaponry goods.
How Can Omnichannel Integration
of Point-of-Sale Processes Blend
Traditional and Modern Retail?
PUBLIC | 89883enUS (23/09) © 2023 SAP SE or an SAP affiliate company.
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Featured Solutions
SAP Customer Checkout
and SAP Fiori apps
Employees
600
Products and Services
Hunting equipment and
gear and high-quality
outdoor gear
Industry
Retail
Frankonia Handels
GmbH & Co. KG
Rottendorf, Germany
www.frankonia.de
(German)
Featured Partner
POS applications
>50
Stores in Germany and
France
>25
“Integrating SAP Customer Checkout and SAP Fiori
apps enables a smooth customer experience from
consultation to sales. We have improved data quality
and increased stability and speed in point-of-sale
processes.”
Daniel Schlund, Head of IT, Frankonia Handels GmbH & Co. KG
Before: Challenges and Opportunities
• Aid omnichannel integration of in-store processes by replacing a legacy cash-register system with
hardware compatibility issues with an innovative point-of-sale (POS) solution
• Integrate mobile apps and ERP processes to help comply with legal and fiscal requirements
• Allow intuitive customization of interfaces and implementation of new features through plug-ins while
reducing the IT maintenance burden
Why SAP and hokona GmbH
• SAP® Customer Checkout application, integrating with SAP for Retail solutions to support end-to-end
processes and providing reliable, high-quality data to enable robust POS management
• SAP Fiori® apps, helping create intuitive apps with a consumer-grade user experience
• Flexibility that allowed implementation partner hokona to develop smart, tailor-made solutions for sales
management that comply with legal and regulatory requirements
After: Value-Driven Results
• Better customer experience with smoother checkout and voucher sales both at checkout and online
• Increased transparency, providing reliable data for strategic sales management
• Reduced risk thanks to smoother compliance with legal and fiscal requirements and customized
solutions allowing sales of highly regulated goods relating to hunting and weapons
• Increased efficiency with digital receipts and the ability to archive documents in A4 format
• Greater visibility by smoothly integrating SAP for Retail solutions with the POS solution
Creating Reliable, Flexible, and Tailor-Made Solutions for
Sophisticated Retail Management with SAP® Customer Checkout
Retail channels spanning
stores, online, and catalogs
3
sap.com/terms-of-use
Featured Solutions
SAP Customer Checkout
and SAP Fiori apps
Employees
600
Products and Services
Hunting equipment and
gear and high-quality
outdoor gear
Industry
Retail
Frankonia Handels
GmbH & Co. KG
Rottendorf, Germany
www.frankonia.de
(German)
Featured Partner
POS applications
>50
Stores in Germany and
France
>25
“Integrating SAP Customer Checkout and SAP Fiori
apps enables a smooth customer experience from
consultation to sales. We have improved data quality
and increased stability and speed in point-of-sale
processes.”
Daniel Schlund, Head of IT, Frankonia Handels GmbH & Co. KG
Before: Challenges and Opportunities
• Aid omnichannel integration of in-store processes by replacing a legacy cash-register system with
hardware compatibility issues with an innovative point-of-sale (POS) solution
• Integrate mobile apps and ERP processes to help comply with legal and fiscal requirements
• Allow intuitive customization of interfaces and implementation of new features through plug-ins while
reducing the IT maintenance burden
Why SAP and hokona GmbH
• SAP® Customer Checkout application, integrating with SAP for Retail solutions to support end-to-end
processes and providing reliable, high-quality data to enable robust POS management
• SAP Fiori® apps, helping create intuitive apps with a consumer-grade user experience
• Flexibility that allowed implementation partner hokona to develop smart, tailor-made solutions for sales
management that comply with legal and regulatory requirements
After: Value-Driven Results
• Better customer experience with smoother checkout and voucher sales both at checkout and online
• Increased transparency, providing reliable data for strategic sales management
• Reduced risk thanks to smoother compliance with legal and fiscal requirements and customized
solutions allowing sales of highly regulated goods relating to hunting and weapons
• Increased efficiency with digital receipts and the ability to archive documents in A4 format
• Greater visibility by smoothly integrating SAP for Retail solutions with the POS solution
Creating Reliable, Flexible, and Tailor-Made Solutions for
Sophisticated Retail Management with SAP® Customer Checkout
Retail channels spanning
stores, online, and catalogs
3