Basic Trial for SAP Analytics Cloud, SAP Datasphere and SAP HANA Cloud FAQ

This document provides answers to frequently asked questions around the basic trials for SAP Analytics Cloud, SAP Datasphere, and SAP HANA Cloud. Download the Document

PUBLICBasic TrialSAP Analytics Cloud, SAP Datasphere, SAP HANA CloudFrequently Asked Questions2025
© 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers,disclosures, or restrictions related to this material. PUBLIC2 / 7Table of contentsINTRODUCTION .......................................................................................................................................................... 2GENERAL QUESTIONS............................................................................................................................................. 3What is a Basic Trial?...................................................................................................................................................................................................3How do I register for a Basic Trial? ...................................................................................................................................................................3What happens after I register for a Basic Trial? ......................................................................................................................................3How long will I have access to the Basic Trial systems? ..................................................................................................................3What browsers are supported with the Basic Trial? ...........................................................................................................................4What are the limitations of a Basic Trial? .....................................................................................................................................................4SAP ANALYTICS CLOUD ......................................................................................................................................... 4What do users get with the SAP Analytics Cloud Basic Trial?......................................................................................................4What can I do in the SAP Analytics Cloud Basic Trial tenant? .....................................................................................................4Can I explore SAP Analytics Cloud on my own without the guided feature? ..................................................................4Can I import or connect to additional data to test? ............................................................................................................................4Can I perform a pilot or proof-of-concept? ...............................................................................................................................................5How do I get support during my Basic Trial? ............................................................................................................................................5SAP DATASPHERE ..................................................................................................................................................... 5What do users get with the SAP Datasphere Basic Trial? ...............................................................................................................5What can I do in the SAP Datasphere Basic Trial tenant? ...............................................................................................................5Can I import or connect to additional data to test? ............................................................................................................................5Can I explore SAP Datasphere on my own without the guided feature? ............................................................................6Can I perform a pilot or proof-of-concept? ...............................................................................................................................................6How do I get support during my Basic Trial? ............................................................................................................................................6SAP HANA Cloud ........................................................................................................................................................ 6What do users get with the SAP HANA Cloud Basic Trial? .............................................................................................................6What can I do in the SAP HANA Cloud Basic Trial tenant? ............................................................................................................6Can I import or connect to additional data to test? ............................................................................................................................6Can I explore SAP HANA Cloud on my own without the guided feature? ..........................................................................7Can I perform a pilot or proof-of-concept? ...............................................................................................................................................7How do I get support during my Basic Trial? ............................................................................................................................................7
© 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers,disclosures, or restrictions related to this material. PUBLIC3 / 7INTRODUCTIONExperiencing and learning a new product can often feel overwhelming when you don’t know how to getstarted. Basic trials are designed to help you by gently guiding you through the key workflows and corefeatures of SAP Analytics Cloud, SAP Datasphere, and SAP HANA Cloud.Tips for basic trials: Once you begin the guided scenarios in the system, please take your time and read theinstructions carefully before performing the actions and clicking Next. Use Google Chrome browser for best user experience.GENERAL QUESTIONSWhat is a Basic Trial?A basic trial lets new users get hands-on with a product and learn by walking them through keyworkflows and core features in a guided manner. Each use case and workflow have its own guidedscenario, and users are shown what to do and where to click, along with explanations and descriptionsof each action and feature. We offer basic trials for SAP Analytics Cloud, SAP Datasphere, and SAPHANA Cloud.Note: A basic trial aims to introduce key workflows and core features so not all features are showcasedin the experience.How do I register for a Basic Trial?Go to these sap.com pages and click the “Experience” buttons (blue buttons) at the top of the pages. SAP Analytics Cloud SAP Datasphere SAP HANA CloudWhat happens after I register for a Basic Trial?After registering for a basic trial, you will immediately receive an email with information about the basictrial and access to an SAP Analytics Cloud, SAP Datasphere or SAP HANA Cloud tenant. The accountand access details are also included in the welcome message sent immediately after registering.
© 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers,disclosures, or restrictions related to this material. PUBLIC4 / 7How long will I have access to the Basic Trial systems?You will have access to the basic trial systems for 30 days. Once the 30 days are up, you can re-registerfor the basic trial.What browsers are supported with the Basic Trial?Only Google Chrome (recommended) and Microsoft Edge are supported.What are the limitations of a Basic Trial?The basic trial lets users try product capabilities and features hands-on, but only from a basic userperspective. Users do not get administrative access to the basic trial system, nor can they bring inadditional data such as personal data files or company data.SAP ANALYTICS CLOUDWhat do users get with the SAP Analytics Cloud Basic Trial?Users get an account and access to an SAP Analytics Cloud and SAP Datasphere system. In SAPAnalytics Cloud, users can save content to their own private folder. In SAP Datasphere, the accountcomes with a Space (an isolated work area) for their exercises and learning steps.What can I do in the SAP Analytics Cloud Basic Trial tenant?All features are enabled for basic trial users except: Data Connections Data Modeling and Datasets Collaboration (features such as discussions, commenting, sharing, and scheduling) Admin (features such as security, content network, and more)Can I explore SAP Analytics Cloud on my own without the guided feature?Yes, users can step out of the guided scenario and go through the system independently but theirprogress in the guided scenario will be lost. Users can step back into the guided scenario, but theymust start back at the beginning of the guided scenario. It is recommended to complete the scenariosfirst to learn about the main capabilities of SAP Analytics Cloud and then continue exploring on theirown.
© 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers,disclosures, or restrictions related to this material. PUBLIC5 / 7Can I import or connect to additional data to test?No, users are restricted from importing or connecting to new data within the basic trial tenant. You cantest and create content (stories, planning scenarios, and analytic applications) with the data modelsalready available in the public folder.Can I perform a pilot or proof-of-concept?For deeper evaluations and proof-of-concepts, please reach out to your SAP account team.How do I get support during my Basic Trial?You can ask product related questions in the SAP Analytics Cloud user community where many usersand experts collaborate on product questions daily.Otherwise, you can submit a support ticket and someone from SAP will get in touch with you.SAP DATASPHEREWhat do users get with the SAP Datasphere Basic Trial?Users get an account and access to an SAP Datasphere and SAP Analytics Cloud system. In SAPDatasphere, the account comes with a Space (an isolated work area) for their exercises and learningsteps. In SAP Analytics Cloud, users can save content to their own private folder.What can I do in the SAP Datasphere Basic Trial tenant?All features are enabled for basic trial users except: BW Bridge Data Lake Data Marketplace Space management Content NetworkCan I import or connect to additional data to test?No, users are restricted from importing or connecting to new data within the basic trial tenant.