SAP Global Minimum Requirements for ServicePartnership Application
Minimum requirements to apply to Partnership with SAP under Partner Grouping Agreement to be published in sap.com Stáhnout dokumentPUBLIC
SAP Global Minimum Requirements for Service
Partnership Application
Global Partners or under Partner Grouping
Agreement (PGA)
SAP Global Minimum Requirements for Service
Partnership Application
Global Partners or under Partner Grouping
Agreement (PGA)
© 2024 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material. 2 / 3
Please note that these prerequisites specifically apply to your local entity in the country of application. All
applications will be subject to business plan approval.
1. Workforce Requirement
• Recommended: A minimum of five employees on payroll in the country of application.
• SAP-specific roles (without headcount duplication, based in the country of application):
o At least one Project Manager.
o At least three Consultants (SAP Certified, in the process of certification, or to be certified).
• SAP-specific roles (without headcount duplication, assigned at Group level):
o At least three SAP certified cloud solution consultants.
2. PGA Group Requirements
• Approval will be based on the global PE Service competency of the entities under the Group
(if not, Net New requirements apply).
• At least two entities in two different countries within the PGA Group must hold an operational
PE Sell Partnership with SAP.
• The PGA Group must have a minimum of two years in business.
• If the above requirements are not met, Net New requirements will apply.
3. Strategic Alignment with SAP
• Recommended: Primary focus on SAP ERP Cloud, optionally combined with BTP and/or SAP
Cloud LoB solutions.
• Alignment with SAP's global strategy.
• Experience in SAP practice.
4. Service Competency and support.
• Demonstrated expertise in providing SAP implementation and support services.
• Proven experience in customer support, including training and onboarding.
• Established practices for ensuring ongoing solution adoption and customer satisfaction.
5. Market Positioning and value proposition
• Proven industry expertise relevant to the SAP solutions being offered.
• Clear articulation of a service-oriented value proposition that highlights how your offerings
meet customer needs.
Please note that these prerequisites specifically apply to your local entity in the country of application. All
applications will be subject to business plan approval.
1. Workforce Requirement
• Recommended: A minimum of five employees on payroll in the country of application.
• SAP-specific roles (without headcount duplication, based in the country of application):
o At least one Project Manager.
o At least three Consultants (SAP Certified, in the process of certification, or to be certified).
• SAP-specific roles (without headcount duplication, assigned at Group level):
o At least three SAP certified cloud solution consultants.
2. PGA Group Requirements
• Approval will be based on the global PE Service competency of the entities under the Group
(if not, Net New requirements apply).
• At least two entities in two different countries within the PGA Group must hold an operational
PE Sell Partnership with SAP.
• The PGA Group must have a minimum of two years in business.
• If the above requirements are not met, Net New requirements will apply.
3. Strategic Alignment with SAP
• Recommended: Primary focus on SAP ERP Cloud, optionally combined with BTP and/or SAP
Cloud LoB solutions.
• Alignment with SAP's global strategy.
• Experience in SAP practice.
4. Service Competency and support.
• Demonstrated expertise in providing SAP implementation and support services.
• Proven experience in customer support, including training and onboarding.
• Established practices for ensuring ongoing solution adoption and customer satisfaction.
5. Market Positioning and value proposition
• Proven industry expertise relevant to the SAP solutions being offered.
• Clear articulation of a service-oriented value proposition that highlights how your offerings
meet customer needs.
© 2024 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material. 3 / 3
• Documented customer success stories and references demonstrating the impact of your
services.
6. Service delivery framework
• A comprehensive service delivery model that includes processes for project management,
customer engagement, and support.
• Implementation of a packaged service offering to streamline deployments and ensure
consistency in service delivery.
• Robust planning for customer lifecycle management, ensuring clients receive ongoing support
and solutions that evolve with their needs.
7. Training and development
• Commitment to ongoing training and development for staff to ensure they remain
knowledgeable about SAP solutions and industry best practices.
• Established customer training programs that help clients maximize their investment in SAP
solutions.
Additional Considerations:
New partners must be operational and achieve at least one service competency within 6 months
following agreement signing. Regular performance reviews will be conducted to ensure compliance
with service quality standards.
• Documented customer success stories and references demonstrating the impact of your
services.
6. Service delivery framework
• A comprehensive service delivery model that includes processes for project management,
customer engagement, and support.
• Implementation of a packaged service offering to streamline deployments and ensure
consistency in service delivery.
• Robust planning for customer lifecycle management, ensuring clients receive ongoing support
and solutions that evolve with their needs.
7. Training and development
• Commitment to ongoing training and development for staff to ensure they remain
knowledgeable about SAP solutions and industry best practices.
• Established customer training programs that help clients maximize their investment in SAP
solutions.
Additional Considerations:
New partners must be operational and achieve at least one service competency within 6 months
following agreement signing. Regular performance reviews will be conducted to ensure compliance
with service quality standards.