WalkMe for SAP SuccessFactors HCM

Accelerate adoption of AI-powered SAP SuccessFactors HCM capabilities with contextual guidance, automation, and behavioral insights.
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What is WalkMe for SAP SuccessFactors HCM?

WalkMe is an AI-powered digital adoption platform embedded in SAP SuccessFactors HCM that helps you accelerate system adoption while decreasing support costs.

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Help employees and managers adopt evolving HR processes and AI capabilities while giving HR teams the insight to continuously improve workflows.

  • Personalize guidance by role, region, language, and behavior.

  • Automate repetitive steps across multistep HR workflows.

  • Measure adoption and system engagement across HR processes and AI capabilities.

  • Use AI-generated recommendations to optimize HR workflows.

Keeping Work Moving in an Era of Constant Change

Explore IDC's research on why digital adoption platforms have become essential for helping employees keep pace with constant organizational change.

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Key benefits

Drive adoption at the speed of change

Manage change more effectively by helping employees adopt features and workflows faster, without additional training.

Continuously improve HR processes

Monitor and continuously improve every HR workflow by identifying where improvements are needed and tracking the impact of every change.

Get consistent value faster

Reduce the support and change management costs that come with process and technology updates to get a faster return on your SuccessFactors investment.

Key features

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Behavioral insights and analytics

  • See how employees engage with workflows and AI-powered capabilities.
  • Identify adoption gaps.
  • Use AI-generated recommendations to improve HR processes.

Personalized guidance and automation

  • Deliver personalized, interactive guidance exactly when and where it’s needed.
  • Automate repetitive actions and multistep HR workflows.
  • Reinforce the right steps for infrequent tasks with in-the-moment prompts and reminders

 

No-code authoring tools and templates

  • Create and update guidance quickly with no-code authoring tools.
  • Accelerate deployments with pre-configured SuccessFactors templates.
  • Publish updates without relying on IT or technical resources.

 

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See how customers are succeeding with SAP

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Improving experience and self-service

See how Arla Foods reduced data entry errors, support burden, and time spent on back-office tasks.

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Streamlining HR transformation

Learn how TUI Group transitioned 37,000 employees to SAP SuccessFactors while reducing training and support costs.

Next steps

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See SAP solutions in action

Get a closer look at how SAP solutions work across your business processes

Frequently asked questions

WalkMe is a part of SAP SuccessFactors HCM suite and guides employees, managers, HR teams, and system admins in SuccessFactors when and where it’s needed.

Yes. HR teams create and update in-app guidance using no-code authoring tools and SuccessFactors-specific templates, with no reliance on IT. See WalkMe for SAP SuccessFactors HCM features for additional information.

A digital adoption platform (DAP) delivers in-app guidance, automation, and analytics to help employees use enterprise software effectively. WalkMe is SAP's DAP, available within the SAP SuccessFactors HCM portfolio. Learn more about WalkMe digital adoption.

Yes. By delivering contextual in-app guidance at the moment of need, WalkMe reduces reliance on formal training. Customers have cut training time, resources, and costs after adopting the solution. Read the WalkMe for SAP SuccessFactors HCM solution brief

WalkMe for SAP SuccessFactors HCM is built for SuccessFactors workflows. The broader WalkMe Digital Adoption Platform also supports non-SAP applications.

*Gartner, Magic Quadrant for Digital Commerce, Mike Lowndes, Yanna Dharmasthira, Sandy Shen, Penny Gillespie, Aditya Vasudevan, Jason Daigler, 21 August, 2023. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

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