The Complete Order Management Solution​

A comprehensive business application for retail & manufacturing industries to handle all aspects of the enquiry to cash process. The app’s omnichannel platform enables effective collaboration of all stakeholders on a single integrated interface to increase efficiency and simplify the human effort.

Overview

Reduce order processing cycle time

The sales force and other application users can now focus on more value-adding activities as many of the traditional non-value-adding activities are either eliminated or automated. It provides 100% real-time visibility on all sales activities​.

Faster time to market

Rapid Application development packages ensure shorter lead times by leveraging Cherrywork® Collaborative Order Management pre-built templates. Users can easily choose from industry templates and quickly configure the application to their specific needs.

Modernize while keeping the core intact

Cherrywork® Collaborative Order Management is built on hybrid technology that makes it versatile on web and mobile through its various cross-application components and utilities.

Show more

Details

Solution type

Extensions and Add-ons

Industry

Consumer Products

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
SAP ERPSAP Business Technology Platform

Features

Order Creation

Create inquiries, quotations, and sales orders through a simple, easy-to-use interface. Smart product search with real-time availability check. Capable of handling “Made-To-Order” scenarios with integrated approval workflow.

Order Creation
Enlarge

Real Time Tracking

This application provides real-time tracking of orders, quotations & inquiries. Print/download/email order-related documents. Allows the chronological view of events.

Real Time Tracking
Enlarge

Guided Returns handling

User-guided returns & exchange management enable review and approval of return requests. It allows the selection of return products with or without any reference object (example: order or invoice). It has built-in business logic for splitting return/exchange orders.

Guided Returns handling
Enlarge
Show moreView media gallery