SAP Sales Cloud Version 2, account synopsis

Facilitate targeted and relevant sales conversations.

Overview

cb-start

Generates tailored information that enhances sales team’s understanding of the account’s needs and increases the likelihood of successful sales conversion.

Benefits

Get a holistic view of the customer account in different dimensions such as business, culture, competitive landscape, etc.
Captures and presents the account’s business strategies and incorporates customer segmentation
Help service agents in facilitating targeted and relevant conversations with customers and identify opportunities for future collaboration

Business Value

50% time saved in account planning for sales reps
0.5% increase in cross-sell and up-sell rate

Details

Solution type

AI Feature

Plans and pricing

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Details:
- This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available separately.
- Use the AI Estimator to estimate the number of AI Units required.

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