Process-based document generation for easy but high quality HR work
Discover a smarter way to generate HR documents. With Centric Document Builder, you create professional HR documents directly in the familiar Microsoft Word environment – enhanced by intelligent workflows and real-time integration of master data from your SAP HCM and SAP SuccessFactors systems for faster, consistent, compliant and fully integrated document generation.
By Centric Cloud Solutions GmbH
Benefits
Increased efficiency through quick and easy document generation
Create documents with just a few clicks using templates, text modules, workflows and your HR master data - directly integrated in SAP HCM and SAP SuccessFactors.
Avoiding errors through process-based document creation
Avoid errors and media disruptions by incorporating the required information from employees and managers directly into the document creation process via workflow (ESS/MSS).
Trusted solution: The best companies put their trust in Centric
When you choose Centric, you align with more than 120 leading companies worldwide. Organizations such as Deutz, Rational, CH Media and Amann trust our solutions to optimize HR document management and achieve measurable success with Document Builder.
Compliance with CI through templates
You work in a complex organization with various units or location? A central template and text module management facilitates compliance with the different CI requirements when creating documents and templates and thus minimizes CI errors and compliance problems.
Compliance with legal regulations through authorization management
The integration of the existing SAP HCM or SAP SuccessFactors authorisation concept prevents the unauthorised creation of documents and the editing of document templates, thus ensuring compliance with company policies and legal regulations when creating documents.
Features
Real-time SAP master data integration
Automatically pull employee and candidate data from SAP HCM and SuccessFactors in real time when generating documents—eliminating manual entry and reducing errors through seamless, up-to-date data integration.

Process-Based Document Generation
Automatically initiate document generation triggered by HR events such as job offers, onboarding steps, or contract changes—ensuring consistency, speed, and reduced manual effort across your HR processes.

Dynamic text modules and automated rules
Use dynamic text modules and intelligent rules that automatically adapt to individual employee conditions—such as working time models or contract types. Create and manage these text blocks flexibly within your document templates.

Microsoft Word-based template management
Create and edit document templates directly in Microsoft Word using all familiar formatting options—plus dynamic placeholders and conditional formatting for smart, personalized output.

Seamless digital signature integration
Integrate electronic signature solutions like DocuSign or Adobe Sign directly into SAP SuccessFactors workflows—enabling legally compliant, fully digital signing processes without media disruption.

Plans and pricing
All plans include:
- Integration in SAP HCM and SAP SuccessFactors
- Master data use of SAP HCM and SAP SuccessFactors
- Word-based template creation
- DocuSign Integration
- Workflow Support
- Serial letter generation
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Customer reviews
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Technical Information
Technical details
| Solution type | Extensions and Add-ons |
| Category | Core HR and Payroll |
| Industry | Cross-Industry, Automotive, Public Sector, Aerospace and Defense, Telecommunications |
| Works with |
|
Deployment and operations
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
|
| Globalization |
|
| Operations |
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Security and compliance
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
|
| Compliance |
|
| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
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Resources
Document Builder for SAP HCM / SuccessFactors
Overview Document Builder Editions
Centric Success Stories
Success Story "Saving 70% in Time - Logistics group automates SAP-based document creation "
Success story: "Centric enables Global HR digitalization at DEUTZ AG"
Publisher
Centric Cloud Solutions GmbH
As part of the Centric Group, an international IT services provider, Centric Cloud Solutions develops SAP SuccessFactors extensions for HR document processes. Only a small portion of the solutions featured in the SAP Store carry the label Spotlight+ - the most successful ones, and our solutions are among them. We are fully committed to SAP’s Business Technology Platform and offer easy to use solutions based with high usability on the latest Fiori design. More than 120 companies in more than 25 countries already rely on our document management solutions. All our solutions are fully integrated with SAP SuccessFactors and SAP HCM. This means: Business data is read directly from SAP SuccessFactors and SAP HCM at runtime, no data synchronization is needed. Our customers benefit from our extensive product portfolio, innovations like our AI-based document classification, an attractive pricing model and short implementation times.
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