SAP Micro-App Hub, user learning and change management

Leveraging agentic AI, AI-assisted user learning and change management automates the SAP user-learning lifecycle, while supporting selected change management deliverables. By integrating with SAP Signavio and SAP Cloud ALM, it empowers learning leads, key users and content authors to define role-based user learning curricula and generate text-based custom user learning content, at scale. It integrates with WalkMe Learning Arc (planned) and SAP Enable Now to transform text-based content into engaging learning assets and publish them directly in-app. In addition, it helps change managers with stakeholder identification, communication analysis and plan. SAP solutions supported so far: SAP Cloud ERP, Cloud ERP Private (starting 2023), SuccessFactors Employee Central, SuccessFactors Learning, SuccessFactors Career and Talent Development, SuccessFactors Performance and Goals.

Benefits

• Faster onboarding by semi-automation, reducing delays
• Higher accuracy and customization by integrating with SAP Signavio and SAP Cloud ALM, based on real customer data and SAP best practices
• Keeps content current with each custom process and SAP cloud release change

Business Value

• Up to 60% reduction in time for learning needs analysis (LNA) and user learning content development
• Up to 50% reduction in effort and costs in customised learning content development