SAP Business AI

SAP Business AI

Create transformative impact with the most powerful AI and agents fuelled by the context of all your business data.

AI that drives your business

Help your teams get more done faster and more efficiently with AI and agents that actually understand all your business processes and data.

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Complete enterprise context

Drive impact with AI grounded in your business data and embedded into every business function.

 

Unified experience

Maximise the value of AI across your business with a single AI interface that seamlessly integrates data and workflows across your SAP and non-SAP applications.

 

Unmatched agent-driven efficiency

Solve complex challenges with AI agents that securely collaborate across your entire business, seamlessly executing end-to-end, cross-functional processes.

Why SAP Business AI?

AI that fits into the flow of work

Drive efficiency across every business function with access to over 295 AI-powered scenarios—expanding to 400 by the end of 2025. With Joule, you can complete navigational and transactional tasks up to 90% faster.*

Explore AI use cases 

One AI operating system for all SAP Business AI technologies

Accelerate AI-driven innovation, boost developer productivity, and simplify AI operations with a complement of tools to build, connect, and run advanced AI solutions and custom AI agents at scale.

Explore AI Foundation 

Unified, always-on, proactive AI experience

Harmonise the AI experience across every cloud application in your business with an intuitive user interface that proactively serves AI into every workflow.

Explore Joule 

Boost productivity with AI agents

Tackle your unique business challenges fast with agents grounded in your data and powered by deep business process expertise—delivered out of the box or custom built using agent builder.

Explore Joule Agents 

Be more productive, faster, across every team in your business

Create tangible value across every part of your business, from supply chain to finance, procurement, HR, sales, and more.

Build a more agile, resilient, and customer-centric supply chain with AI

Supply chain teams can drive top-line impact for your company with AI that optimises operations, builds efficient supply chains, and drives sustainable growth.

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Accelerate product design with AI-powered collaboration

Streamline campaign and idea documentation—reducing insight-gathering time by 30% and enabling faster, more informed innovation decisions.*

Improve supply chain planning with AI-driven forecasts

Increase planner productivity by 25% and enhance insights and decision quality with AI-powered forecast analysis.*

Optimise manufacturing operations with intelligent monitoring

Boost supervisor productivity by 50% and cut unplanned downtime with AI agents that track KPIs and detect disruptions.*

Explore SAP Business AI for supply chain 

Explore the new Joule Agents with the strongest business process expertise

With full understanding of your business and the most comprehensive data, Joule Agents connect and work seamlessly together to accomplish any task more effectively than other AI agents—and supercharge your people.

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The only agents that work and collaborate across functions—right out of the box

With ready-to-use Joule Agents, your entire enterprise can immediately start tackling more complex challenges.

Learn more about the new Joule Agents > 

 

Build the most powerful AI agents for your enterprise

With Joule Studio, your teams can create and deploy custom agents that are more powerful and impactful because they’re uniquely grounded in your business processes.

Explore Joule Studio>

Accelerate SAP projects and cloud transformations exponentially

SAP Joule for Consultants

Explore how SAP Joule for Consultants boosts consultant productivity and accelerates project delivery by up to 14%*

Learn more 
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VALUE CALCULATOR
Calculate your savings from SAP Business AI

Learn how SAP Business AI can deliver measurable value for your business.

Calculate your savings

See how customers succeed with SAP Business AI

Remote monitoring of Parkinson’s disease symptoms

Explore how DXC Technology is transforming care for people with Parkinson’s disease and their clinicians using AI.

Read the customer story 

Automating invoice processing with AI

See how Western Sugar Cooperative cut invoice processing time by 25% and now processes 40,000 supplier invoices without human intervention.

Read the customer story 

Powering South Australia with intelligent technology

Learn how SA Power Networks continues a legacy of innovation with AI-assisted infrastructure management and HR processes.

Read the customer story 

Enhancing gaming strategies

See how Team Liquid saved 10,000 hours of manual work and analysed 1.6 terabytes of historical game data with an AI draft bot enabled by SAP Business AI.

Read the customer story 

Automating invoice processing with AI

Learn how De Agostini automates 91% of vendor invoices, saving 500 hours each month.

Read the customer story 

Transforming months of work into 10 days with low-code tools

Learn how Lion uses SAP Business AI to recommend beer preferences and streamline venue customer records, enhancing customer engagement.

Watch the video 

Automating processes to build the future workplace

See how Piller Blowers & Compressors uses SAP BTP and SAP Business AI to create a centralised digital hub and automate processes.

Watch the video 

Using AI for inclusive hiring and personalised learning

Learn how Darussalam Assets uses SAP SuccessFactors solutions and SAP Business AI to manage its extensive cross-industry workforce.

Watch the video 

Frequently asked questions

Artificial intelligence (AI) is technology that shows human-like reasoning and capabilities, such as autonomous decision-making. Through absorbing vast amounts of training data, AI can recognise speech, spot patterns and trends, proactively solve problems, and predict future events.

Generative AI is a form of artificial intelligence that can produce text, images, and varied content based on the data it’s trained on.

AI agents are software applications that perform specialised roles and can collaborate across finance, supply chain, procurement, and other functions—using harmonised business data and process expertise to help teams streamline operations, optimise decisions, and unlock enterprise-wide efficiency.

AI in finance helps automate and optimise financial processes such as risk management, fraud detection, and investment analysis. It enhances decision-making by analysing vast amounts of data for insights, improving efficiency, accuracy, and overall financial management.

AI in supply chain is being used across  every stage of product lifecycles, from design and planning to manufacturing, delivery, operation, and maintenance. It helps manage supplier inquiries, confirm orders, and update delivery statuses, reducing delays—and to analyse real-time data to identify bottlenecks, streamline purchase order management, shipment tracking, and inventory adjustments.

AI in procurement solutions enhances efficiency and decision-making across various procurement functions, including spend analysis, supplier management, risk assessment, pricing strategy, and contract compliance, leading to optimised processes and better business outcomes.

AI in human resources involves using artificial intelligence to streamline and enhance HR processes such as recruitment, employee engagement, and performance management. It automates repetitive tasks, analyses large volumes of data for better decision-making, and offers personalised experiences for employees, ultimately improving efficiency and effectiveness in HR functions.

AI in sales and marketing helps automate and enhance tasks such as customer segmentation, lead generation, and personalised advertising. It uses data analysis to predict customer behaviour, optimise campaign performance, and improve decision-making, driving increased efficiency and revenue growth.

*Numbers assumed for consumer products company, €1bn in revenue, and 2,000 employees. Annual benefits result from one or more value drivers. Source: SAP Value Benchmarking.

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