SAP Deskless Worker Experience add-on by WorkForce Software

Empower frontline deskless workers to connect with colleagues, access information, and perform at their best from anywhere.

What is SAP Deskless Worker Experience add-on by WorkForce Software?

This add-on enables you to engage, communicate, and collaborate effectively with your frontline deskless workers, including contract, contingent, and remote workers, to help them stay connected, successful, and satisfied.

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Help frontline deskless workers perform at their best by providing positive and productive experiences from their mobile device.

  • Improve job satisfaction by enhancing the experiences of deskless workers

  • Enable remote frontline employees to access the information they need to do their jobs effectively

  • Increase operational efficiency by connecting deskless workers with their office-based colleagues

Key benefits

Increase productivity

Give remote deskless employees fast access to critical information through real-time collaboration and communication.

Reduce turnover

Conduct integrated pulse surveys to capture employee feedback, sentiment, and wellbeing that can be used to make positive changes.

Improve operational efficiencies

Provide operational training for equipment, processes, and compliance and enhance task management with tracking and feedback to support everyday operations.

Key features

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Simplified communications for deskless workers

  • Enable real-time communication and two-way conversations with direct messaging

  • Ensure remote workers receive the latest organisational announcements, news, and information

  • Give deskless employees a place to collaborate, celebrate successes, and share best practices

Instant access to information

  • Store and share documents with remote workers so they have real-time access to all information

  • Provide access to standard operating procedures, visual guidelines, and checklists to support frontline workers

  • Set permissions so only relevant and required information is shown to each employee

Employee sentiment capture

  • Give remote deskless employees a voice by asking how they’re doing or request feedback with pulse surveys

  • Gather feedback based on workplace events, role-specific changes, or adjustments to how the organisation operates

  • Reduce the time from feedback to action by making it easy for managers to act in the moment

Technical and security resources

Services

Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.

Support

Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.

Get started

Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.

SAP Enterprise Support, cloud edition for SAP SuccessFactors HCM

Embedded in every SAP cloud solution at no additional fee, the SAP Enterprise Support, cloud editions offering can help drive your immediate and ongoing success through expert guidance, SAP Enterprise Support Academy, tools, reports, and services. 

SAP Preferred Success for HCM solutions from SAP

Our success resources from SAP Preferred Success can help you realise the value of your HCM solutions from SAP, achieve your desired business outcomes, enhance the user experience, and improve business performance and process integration.

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