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Atruvia AG: Transforming staffing and management with cost transparency and new insights

Logo of Atruvia AG, an SAP customer

Managing specialist skills cost-efficiently with SAP

Atruvia AG delivers digital innovations for 1,000 banks in Germany, managing 86 million accounts. To develop cutting-edge user experiences using the latest technology stacks, the company relies on SAP Fieldglass solutions to manage an external workforce that complements its staff with the expertise and competencies needed to build the future of banking.

IndustryRegionCompany SizePartners
BankingKarlsruhe, Germany5,100 employeesASAPIO and apsolut GmbH
1 FTE

Lower workload for basic administration tasks

20%

Time savings for contingent workforce management

30%

Cost savings enabled by SAP solutions

Our job is to deliver change in a digital world. We constantly need expertise in new, cutting-edge technologies to build innovative apps that shape the banking experience of the future.
Regina Krüger-Wendel
Head of Agile Procurement, Atruvia AG

Delivering next-generation banking experiences

As a digitalization and IT service provider to the major mutual German banking network FinanzGruppe, which has over 1,000 partner banks, Atruvia AG is at the forefront of digital banking. With 5,100 people across four locations, the company develops next-generation customer experiences and internal apps to optimize processes and increase productivity for 164,000 bank employees.

 

To keep up in a dynamic digital environment, Atruvia relies on approximately 3,500 external resources, with about 1,500 of them working on application architecture, development, data analytics, and AI in the professional services division. Regina Krüger-Wendel, Head of Agile Procurement at Atruvia AG, adds: “Our challenge is to scale up our app development services while keeping processes lean and focusing on cost-efficiency to get the best value for money. Compliance is an essential aspect in the banking sector, and we have to balance agile development with increasingly complex regulatory requirements.”

SAP Fieldglass solutions offered the flexibility we needed to manage all short-term and long-term contracts, including service agreements and time and material contracts, all in one central place.
Sabine Roth
Procurement Consultant SAP Ariba and SAP Fieldglass, Atruvia AG

Managing all staffing processes from a single pane of glass

To improve productivity and gain a better overview of the sourcing of external staff and their associated contracts, Atruvia worked with SAP to implement a range of SAP Fieldglass solutions. The company now uses the SAP Fieldglass Contingent Workforce Management application to provide scalable processes across the complete contract lifecycle, including standardized rate cards and timesheets.

 

To facilitate more competitive bidding processes and manage efficient, template-based service orders, Atruvia relies on the SAP Fieldglass Services Procurement application.

 

With the SAP Fieldglass Worker Profile Management application, Atruvia can further professionalize its workforce management by improving tracking of key qualifications, certifications, and competencies to build up comprehensive work histories and support advanced analytics.

 

Atruvia worked closely with SAP Consulting and the SAP partners ASAPIO and apsolut GmbH to integrate its new SAP Fieldglass solutions with its existing business applications, including SAP Human Capital Management Core, SAP Supplier Lifecycle Management, its supplier risk management solution, and its project management system.

 

The SAP Fieldglass solutions complement the company’s SAP Ariba Strategic Sourcing Suite, SAP Ariba Buying and Invoicing, and SAP Ariba Invoice Management solutions, helping Atruvia to improve and streamline internal processes with more centralized and harmonized data management. Sabine Roth, Procurement Consultant SAP Ariba and SAP Fieldglass at Atruvia AG, says: “We leverage SAP Ariba solutions for many procurement categories. However, SAP Fieldglass is a specialized solution for a specific task. For our workforce processes, SAP Fieldglass solutions offered the flexibility we needed to manage all short-term and long-term contracts, including service agreements and time and material contracts, all in one central place.”

Thanks to SAP Fieldglass, we moved from contracting names to focusing on the right skills. We can now provide our teams with exactly the skills and experience levels they need for specific projects.
Regina Krüger-Wendel
Head of Agile Procurement, Atruvia AG

Delivering business agility and cost control

By embracing SAP Fieldglass, Atruvia elevated its contingent workforce management to a whole new level. “Thanks to SAP Fieldglass, we moved from contracting names to focusing on the right skills, resulting in a generally more targeted approach to resourcing,” summarizes Regina Krüger-Wendel. “We can now provide our teams with people with exactly the skills and experience levels they need for specific projects.”

 

Additionally, Atruvia has established new processes that increase its cashflow. “In the past, we sometimes relied on static payment schedules based on arbitrary dates,” explains Regina Krüger-Wendel. “With integrated statements of work and more standardized time tracking, we have much better control of our budgets and can optimize our cashflow. We now only pay after the work has actually been completed. As a result, the data quality provided by our partners is better and they are motivated to work more effectively and get things done. This approach improves overall business performance and accelerates the delivery of key features and apps.”

 

With improved data and deeper insights, executives can make data-driven decisions and better manage the budgets across projects and teams. “New dashboards help us understand and manage capacities much more effectively, improving our business agility,” says Regina Krüger-Wendel. “Before using SAP Fieldglass, we simply did not have these insights. Now, we can respond better to changes and reprioritize budgets and tasks dynamically to create the most value.”

 

With a consolidated view across all external workers and employment agencies, Atruvia can also manage its relationships with its partners more effectively and offer flexible resources at more attractive rates to its business departments. “With SAP Fieldglass, we can compare rates between different partners much easier,” explains Regina Krüger-Wendel. “We can quickly see who worked on which projects with what rates and skill levels to spot inconsistencies. The increased transparency helps us negotiate better prices, achieve a more uniform fee structure, and realize further savings for the business.”

 

The new solution helps Atruvia to get a more strategic perspective to decide on different delivery models such as near-shoring. By implementing SAP Fieldglass at its subsidiary in Romania, the company increased the efficiency and productivity of the local team. “SAP Fieldglass enabled us to scale up our near-shoring operations across all projects and departments,” adds Regina Krüger-Wendel. “We’re currently working with about 1,200 external workers in Romania. This approach supported by SAP Fieldglass reduced our staffing costs by about 30%.”

 

Improved documentation and central overview also help Atruvia to strengthen cybersecurity and compliance. The company can now easily see who needs access and permissions to which systems over which period of time, enabling a higher level of automation and reducing business risk. Overall, Atruvia estimates that more integrated processes save about 20% in administration and management overheads.

 

Atruvia onboards about new 200 external staff every year. By moving to SAP Fieldglass and integrating the solution with other systems, the company saves 1 FTE for basic administration tasks. “We optimized our processes and saved a lot of time, so employees no longer have to use different systems for different contracts and can focus on more interesting and demanding tasks, improving overall staff satisfaction,” says Sabine Roth. “Structured workflows replaced endless email chains and we can easier make sure that everything is ready, so new people can be productive from day one.”

SAP Fieldglass is a truly stellar solution for contingent workforce management, offering us new possibilities to simplify our processes, gain a better overview of our human resources, and save money.
Regina Krüger-Wendel
Head of Agile Procurement, Atruvia AG

Transforming the business with new features and insights

Moving to an SAP cloud solution drives innovation at Atruvia by making new features available much more quickly. “Regular automatic updates twice a year allow us to move faster than before,” confirms Sabine Roth. “With every release, new functionality is added and we can expand our solution step by step. The more we learn about the capabilities of SAP Fieldglass, the more we can streamline processes, eliminate redundancies, and further improve our analytics and reporting. By optimizing our templates, we’re sure that we can achieve additional savings for many workflows.”

 

In the future, the company plans to explore closer integration between SAP Fieldglass and its other SAP business applications. It will also benefit from more sophisticated analytics using the new SAP Spend Control Tower solution, which boasts advanced AI features to help the company uncover even more cost-saving opportunities.

 

As a next step, Atruvia wants to build on its successful partnership with SAP and evaluate standardizing app development and delivery processes with SAP Business Technology Platform (BTP).

 

Regina Krüger-Wendel concludes: “By combining the strengths of SAP Fieldglass and SAP Ariba, we get the best of both. SAP Fieldglass is a truly stellar solution for contingent workforce management, offering us new possibilities to simplify our processes, gain a better overview of our human resources, and save money.”

Featured partners

ASAPIO is an experienced SAP partner with deep expertise in procurement solutions offering advanced cloud integration services. ASPIO offers a leading SAP Fieldglass integration add-on powered by SAP Business Technology Platform.

apsolut GmbH is a leading consultancy for intelligent spend management and business transformation. With over 300 people across 13 locations, SAP Gold Partner apsolut GmbH has been working with SAP Ariba solutions for many years, offering implementation and process consulting. The company is a development innovation partner of SAP and has been recognized as SAP Ariba MEE Partner of the Year multiple times.

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