SAP Universal ID – your personal identity across SAP services

Create your SAP Universal ID: Three steps, two minutes, done!
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What is SAP Universal ID?

SAP Universal ID is your personal, permanent digital identity for the entire SAP ecosystem.

Think of it as a single account that stays with you throughout your career — regardless of which company you work for or which SAP products you use.

 

It acts as a central wallet that ties together all your SAP user identities (such as S-users or P-users), preserves your learning certificates, community badges, and professional achievements, and gives you one place to manage them all in the SAP Universal ID account manager.

 

Unlike a company account that you might lose when you change jobs, your SAP Universal ID is personal and belongs to you alone. It cannot be shared or transferred — it must be linked to one individual person.

SAP Universal ID account manager

SAP Universal ID is evolving

What is changing?

Starting July 2026, SAP will simplify how SAP user accounts are associated with your SAP Universal ID.

New account association model

Previously, individual SAP user accounts (such as S-users, P-users) could be manually linked or unlinked to your SAP Universal ID.

This change simplifies account management and creates a more consistent experience across SAP platforms. No accounts are deleted as part of this change, and your access remains unchanged.  No action is required from you.

Going forward

Your email address becomes the primary association key: Instead of manually linking accounts, you add email addresses to bring associated accounts together under your SAP Universal ID

All SAP user accounts that use the same email address will automatically be associated

Previous changes signified a key change for SAP Universal ID

It does not serve any more as Identity Provider (IdP). This means, that it will not longer perform authentication to verify the identity of users attempting to log in. Instead the authentication now goes through SAP standard authentication mechanism (SAP IAS).

Already from January 2026, users have to use their email address specific to the user ID, or the specific/individual user ID (S-/P-user) to log in and the authentication goes through SAP standard mechanism (SAP IAS).

What remains the same?

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Manage your SAP presence centrally

View and manage your associated SAP accounts, personal information, security settings, and company associations centrally in your SAP Account Manager.

SAP Account Manager
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Keep your identity for life

Your SAP Universal ID stays with you independently of your employer, helping you maintain continuity across your SAP journey.

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Preserve your achievements and reputation

Your learning history, certifications, training completions, and SAP Community reputation remain connected to your SAP Universal ID — even if you change companies or email addresses.

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Simplify your experience across SAP

SAP Universal ID helps create a consistent experience across SAP platforms and services while reducing the complexity of managing multiple accounts.

SAP Account Manager

The SAP Universal ID Account Manager remains your central place to:

  • manage personal information

  • maintain security settings

  • review associated SAP accounts

  • manage company associations

 

With the new model, account associations are handled automatically based on your email address.

Important note

Your SAP Universal ID is:

  • personal

  • unique

  • intended for individual use only

It must not be shared with others.

Why is SAP making these changes?

These steps are part of a bigger transformation that aims to simplify authorization and access management, and with the option to bring your own identity offer a state-of-the-art technology to customers. It will enable more seamless digital interactions for customers, consistent across all digital touchpoints and cloud products. The changes in SAP Universal ID are paving the way towards this important goal, streamlining the transition to SAP's standard authentication mechanism (SAP IAS).

Learn more about Bring Your Own Identity

Read more about the changes to SAP Universal ID

Frequently Asked Questions

General questions

SAP Universal ID is your personal wallet for managing your SAP user identities. It keeps your SAP presence — including learning certificates, community reputation, and training completions — with you throughout your career, regardless of where you work.

 

SAP Universal ID is no longer used for authentication. Users sign in through SAP's standard authentication service (SAP IAS).

 

Don't have an SAP Universal ID yet? Create one at account.sap.com.

SAP Universal ID provides a streamlined way to manage your SAP presence. Key benefits:

  • Keep your account: Your SAP Universal ID stays with you regardless of employment changes, ensuring continuous access.

  • Manage all your SAP user identities: All SAP user accounts that share the same email address are automatically associated with your SAP Universal ID, simplifying access and reducing the need to remember multiple credentials.

  • Preserve your achievements and reputation: Your training completions, certifications, and SAP Community contributions remain linked to your SAP Universal ID, even when you change organizations or email addresses.

  • Simplify your experience across SAP: SAP Universal ID helps create a consistent experience across SAP platforms and services while reducing the complexity of managing multiple accounts.

The Future Evolution of SAP Universal ID: Manage all your user identities, learning and community reputation.

 

Originally positioned as "the key to the SAP world", SAP Universal ID is set for transformation. Going forward, instead with SAP Universal ID, you will authenticate with a dedicated user identity.

 

SAP Universal ID will remain a wallet to link multiple identities (S-/P-users). While direct authentication via SAP Universal ID will cease, users can still effectively manage their user IDs under one account.

 

Moreover, SAP Universal ID will preserve your community reputations and learning certificates. This ensures the continuity of personal achievements across SAP platforms and services, reinforcing its pivotal role in user identity management within the SAP ecosystem.

Visit the SAP Universal ID registration site and follow the instructions.

Your SAP Universal ID is personal and belongs to you throughout your working life. S-user IDs are provided by your company and function as an authorization. When you change roles or companies, the administrator will remove your S-user ID, but your SAP Universal ID remains with you.

SAP Universal ID supports the latest versions of Firefox, Chrome, Safari, and Edge, as well as iOS and Android browsers. Internet Explorer is not supported. However, please note that 3rd party cookies are required for authentication and login.

In general, it is not mandatory. However, if you want to preserve your community reputations and learning certificates, you will need to have an SAP Universal ID.

No, SAP Universal ID is a free account and requires no software installation.

If you want to delete your SAP Universal ID, please contact the Customer Interaction Center (CIC) for assistance.

Account Management

SAP is simplifying how SAP user accounts are associated with your SAP Universal ID. Previously, accounts could be manually linked or unlinked. Starting July 13, 2026, all SAP user accounts that share the same email address will automatically be associated with your SAP Universal ID.

 

As part of this change:

  • The option to manually link or unlink accounts will be removed.

  • The Linked status column in SAP Account Manager will be removed because it is no longer needed.

No accounts are deleted as part of this change, and your access remains unchanged. No action is required.

No. The change happens automatically. No action is required on your part.

The Terms of Use and Privacy Policy for SAP Universal ID were updated when SAP Universal ID stopped acting as an Identity Provider. To keep an SAP Universal ID active, acceptance of the updated terms must be recorded.

 

If you received this notification, it means that at the time the update rolled out, no S-user or P-user account was associated with your SAP Universal ID. Because of this, you were not prompted to review and accept the updated terms yourself during sign-in.

 

To ensure your SAP Universal ID remains active, SAP will automatically record your acceptance of the updated Terms of Use and Privacy Policy by July 13. No action is required from you.

 

If you do not wish to continue using your SAP Universal ID and would prefer it to be deleted, please contact SAP Support.

To associate an S-user or P-user account with your SAP Universal ID, add the email address of that user account to your SAP Universal ID in SAP Account Manager. Once added and validated, all SAP user accounts using that email address will automatically be associated with your SAP Universal ID.

 

Steps:

  1. Sign in to SAP Account Manager (account.sap.com).
  2. Go to the Accounts tab.
  3. Click Add accounts.
  4. Enter the email address used by your S-user or P-user account.
  5. A passcode will be sent to that email address. Enter the passcode to validate ownership.
  6. Once validated, all SAP user accounts using that email address will automatically appear under your SAP Universal ID.

You can also set any of your registered email addresses as your primary address from the Personal Info tab.

 

We strongly recommend adding a personal email address as a backup so you can access your SAP Universal ID throughout your career, even after leaving a company.

 

For further guidance, see SAP Knowledge Base Article 2882908 — How to add an additional user or e-mail address to a SAP Universal ID.

The verification code is needed to verify your e-mail address and to confirm that you own the e-mail address you provided. On receipt of the verification code, you will have 15 minutes to use it before it becomes inactive.

  1. Check your spam or junk folders
  2. Confirm that the e-mail address was entered correctly – if not entered correctly, you must start the creation process and request a new verification code
  3. Request a new verification code

SAP Universal ID Account Manager (account.sap.com) is your central place to view and manage your associated accounts, personal data, security settings, and company associations.

 

With the new account association model, your accounts are associated automatically based on your email address. You can add new email addresses directly in the SAP Universal ID account manager.

From July 2026, account association is based on email address. All SAP user accounts (S-users, P-users) that share the same email address are automatically associated with your SAP Universal ID. Manual linking is no longer available.

 

Accounts that were manually linked before July 2026 remain associated — no re-linking is required.

No. Each SAP user account is associated with one SAP Universal ID based on its email address. It is not possible to associate the same S/P-user ID with more than one SAP Universal ID.

Each email address is managed independently. If your SAP user accounts use different email addresses, you can add multiple email addresses to your SAP Universal ID in SAP Account Manager. All SAP user accounts matching any of your registered email addresses will then be automatically associated with your SAP Universal ID.

With the new account association model, all SAP user accounts that share the same email address are automatically associated with your SAP Universal ID. Because the association is handled automatically, the "Linked" status column is no longer needed and has been removed.

If you have already linked an S/P-user ID to your SAP Universal ID, it isn’t possible to link the same S/P-user ID to another SAP Universal ID.

SAP Universal ID does not support sharing of S-user IDs. Your administrator will need to create a unique S-user ID to ensure there is an identifiable person corresponding to each S-user ID. This will ensure data integrity, security, and compliance with legal regulations.

In the Account Selector, adjust the “Sort by” filter to “Login Date” and your most recently used account will appear at the top of the list.

Currently, you have to log out and log in again with a different user. As we enable sites with enhanced capabilities, you will be able to switch between users within an active session.

Please contact your company administrator and request deletion.

Yes. You can add your personal email address in SAP Universal ID Account Manager and maintain multiple email addresses. One must be assigned as your primary address. You need to validate ownership of any email address added to your SAP Universal ID.

 

With the new association model, any SAP user accounts that share one of your registered email addresses will automatically be associated with your SAP Universal ID. We strongly recommend keeping a personal email address in your SAP Universal ID as a backup so you maintain access throughout your career.

Yes. You can add and manage multiple email addresses in SAP Account Manager and set one as your primary email address.

 

With the new account association model, the email address on your SAP user accounts determines which SAP Universal ID they are associated with. If the email address of an S/P-user changes, it will be associated with the SAP Universal ID that has that email address registered.

 

We strongly recommend keeping a personal email address in your SAP Universal ID as a backup so you can continue to use your SAP Universal ID throughout your career.

SAP Universal ID is personal and only one person can own an SAP Universal ID. Therefore, SAP Universal ID does not support the use of shared e-mail addresses, such as info@security.com. This will ensure data integrity, security, and compliance with legal regulations.

When you leave a company, the responsible administrator will withdraw permissions and authorizations. As a result, the S-user ID associated with your SAP Universal ID will lose its active authorization.

 

Your SAP Universal ID itself remains with you. If you move to another company and receive a new S-user with the same email address, it will automatically be associated with your SAP Universal ID. If you receive a new S-user with a different email address, add that email address to your SAP Universal ID in SAP Account Manager.

 

We strongly recommend keeping a personal email address in your SAP Universal ID to maintain access throughout your career.

Super administrators can see if an S-user is associated with an SAP Universal ID.

Please refer to the following guideline: SAP Universal ID password change and reset.

 

If you still face challenges, please create an official support ticket for the support team to investigate further.

If your email address changes due to a company name or domain update:

  1. Add the new email address to your SAP Universal ID in SAP Account Manager under the Accounts tab by clicking Add accounts.
  2. Validate ownership of the new email address via the passcode that will be sent to you.
  3. Once added, all SAP user accounts using the new email address will automatically be associated with your SAP Universal ID.
  4. You can then find the newly added email address in the Personal Info tab and set it as your new primary email address if required.

We strongly recommend keeping a personal email address registered in your SAP Universal ID as a backup.

No, nothing will be blocked because the linkage of S-users to an SAP Universal ID will not be mandatory until 2023. Blocking in this context means that an S-user cannot be used until linked to an SAP Universal ID. However, we recommend you start migrating to an SAP Universal ID as early as possible as SAP applications/portals will gradually adopt enhanced integration with SAP Universal ID (e.g. Built-In Support, sap.com, developers.sap.com). Please note that SAP Universal ID provides no disadvantage to S-users. The S-user remains the back-end authorization mechanism for all your support and service activities.

 

For more information, please see:

Your certifications, SAP Community content, and reputation will not be lost with SAP Universal ID. The aim is to have all of your information linked to your personal SAP Universal ID so you can take it with you wherever you go.

 

Action from your side may be required in the following scenarios:

  • If you leave a company and your S-user is about to be deleted, add a personal email address to your SAP Universal ID to keep it accessible. Once you receive your new S-user, add its email address to your SAP Universal ID — the account will then be automatically associated. Raise a support ticket to request the transfer of certificates to the new S-user.

  • If your S-user is about to expire and you would like to keep associated certifications, SAP Community content, and reputation, please create an SAP Universal ID and ensure your S-user email address is registered before the S-user expires.

The SAP Universal ID team works closely with SAP platform teams to ensure users always keep their personal content such as training completions, certifications, blog posts, and preferences. SAP Learning (learning.sap.com) is working on an automated process for certificate transfers based on SAP Universal ID.

For any help required with SAP Universal ID, customers and partners should create an SAP Support ticket or contact the Customer Interaction Center (CIC).

Technical Communication Users are excluded and are out of scope for user management governance and guidelines.

VAR-d Partners

If the S-user expires or is deleted by the administrator, the user can no longer access customer systems on behalf of the customer, even if the S-user was previously associated with an SAP Universal ID.

 

In general, it is the responsibility of customers' and partners' administrators to maintain their users. SAP assists by assigning an expiry date to all S-users. The S-user Lifetime process helps protect sensitive company information and ensures compliance with applicable data protection regulations such as GDPR.

No. SAP Universal ID does not support sharing of S-user IDs. It is not possible to associate the same S/P-user ID with more than one SAP Universal ID. Shared S-users make it impossible to identify who has access to an account. Legal regulations require SAP to know who it transacts with and to ensure it is not doing business with sanctioned persons. Your administrator must create a unique S-user ID for each individual to ensure data integrity, security, and compliance with legal regulations.

 

Please note: SAP does not allow new SAP Universal ID creation with a shared email address. Users and administrators are asked to comply with the SAP Identity and User Management policy. For more information, see the email compliance guidelines.

In general, up to 10 different email addresses or up to 100 users (S/P-users) can be associated with a single SAP Universal ID. All associated accounts must belong to one person. Account sharing results in account suspension.

 

When a user manages more than 100 S/P-users or more than 10 email addresses, this is considered on-behalf management rather than personal use.

For security and compliance reasons, shared user IDs and email addresses cannot be used to create SAP Universal IDs and are not condoned by SAP. We strongly recommend migrating to SAP Universal ID and ensuring all S-users are associated via individual email addresses as early as possible.

 

Note: up to 10 different email addresses or up to 100 S/P-users can be associated with a single SAP Universal ID.

Yes, this is possible. Super and Cloud Administrators are required to maintain a list of their company's email domains, ensuring that S-users match their corporate email address. Super and Cloud Administrators will still be allowed to use public or free email sites after entering an acceptable reason in the note field either in the user creation form or in the user’s contact detail page.

 

For more information, please see our email compliance guidelines.

The C-user sap.com email address needs to be added to the SAP Universal ID. Add the email address under the Accounts tab by clicking Add accounts. For security reasons, ownership of the email address must be validated via a passcode that is sent to you. Afterwards, the C-user needs to sign in to sap.com to complete the association process.

We released an additional functionality as part of the Incident Management. In the incident form you can take advantage of E-mail Distribution List (Group) Notifications. You can now add an additional contact to an e-mail distribution list, that is not an S-user, when creating or editing an incident. Once added, this contact will be notified of any changes to the incident. Additional contacts or e-mail distribution list(s) can be added by clicking the “+” button next to the Contact Details. In the Name field you can add a name for your contact or e-mail distribution list, and in the E-Mail field you can then either enter your e-mail distribution list or individual e-mail address. For more information, please see: Release notes for SAP for Me and the SAP ONE Support Launchpad including its applications

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