SAP Business Network Global Track and Trace - Transform Insight into Action for Order Fulfillment and Goods in Transit
2 | 9
Navigate Supply Chain Turbulence with Actionable Insight
Every shipment and container moving across your supply chain is an opportunity to strengthen your
brand reputation and build customer loyalty. With the SAP® Business Network Global Track and Trace
solution, you can seize each moment by connecting the physical movement of orders and goods with
the flow of information – providing situational awareness beyond milestone reporting.
Addressing an intensifying combination of rising customer
demand, supply chain turbulence, and economic volatility
is increasingly challenging, especially when organizational
and technical boundaries limit visibility and keep
information siloed. But it doesn’t have to be this way –
your business can overcome this reality by stepping
up your global track and trace capabilities in one
unified network.
You can track and trace multi-modal shipments and critical
order fulfillment processes with enterprise-wide
transparency, real-time insight, and trusted situational
awareness. This capability can be achieved by monitoring
shipment and fulfillment processes (from purchase orders
and sales orders to stock transfers and shipments) while
using SAP S/4HANA® and tracking freight orders with the
SAP Transportation Management application.
SAP Business Network Global Track and Trace provides
this insight-to-action for goods in-transit – inbound,
outbound, and intra-company. The solution helps monitor
critical business processes by comparing planned versus
actual milestones, so your entire supply chain can mitigate
risk, improve operational efficiency, increase customer
satisfaction, and move forward with intelligent insights.
SolutionObjectives Quick factsBenefits
Navigate Supply Chain Turbulence with Actionable Insight
Every shipment and container moving across your supply chain is an opportunity to strengthen your
brand reputation and build customer loyalty. With the SAP® Business Network Global Track and Trace
solution, you can seize each moment by connecting the physical movement of orders and goods with
the flow of information – providing situational awareness beyond milestone reporting.
Addressing an intensifying combination of rising customer
demand, supply chain turbulence, and economic volatility
is increasingly challenging, especially when organizational
and technical boundaries limit visibility and keep
information siloed. But it doesn’t have to be this way –
your business can overcome this reality by stepping
up your global track and trace capabilities in one
unified network.
You can track and trace multi-modal shipments and critical
order fulfillment processes with enterprise-wide
transparency, real-time insight, and trusted situational
awareness. This capability can be achieved by monitoring
shipment and fulfillment processes (from purchase orders
and sales orders to stock transfers and shipments) while
using SAP S/4HANA® and tracking freight orders with the
SAP Transportation Management application.
SAP Business Network Global Track and Trace provides
this insight-to-action for goods in-transit – inbound,
outbound, and intra-company. The solution helps monitor
critical business processes by comparing planned versus
actual milestones, so your entire supply chain can mitigate
risk, improve operational efficiency, increase customer
satisfaction, and move forward with intelligent insights.
SolutionObjectives Quick factsBenefits
3 | 9
Given the complexities of a global economy, most supply
chain challenges are exacerbated by heavy reliance on
manual, disconnected, and paper-based processes. This
lack of digital maturity limits your visibility into order
fulfillment and goods movement, hampering inventory
management and creating costly inefficiencies while
causing unnecessary delays across the entire supply chain
that affect customers and end consumers.
Digitalization and standardization through SAP Business
Network Global Track and Trace can help you tackle these
challenges. You can evolve your reactive supply chain
processes to run more predictively, so you can improve
supply and delivery assurance, reduce risk and revenue
loss, and boost customer satisfaction from reliable
delivery performance.
For example, logistics managers can detect potential
supply chain disruptions early and assess their full impact
on order fulfillment with rule-based predictive alerts.
Meanwhile, freight managers can track shipments visually
through global geolocation-enriched real-time insights and
predictive arrival times and respond quickly to deviations
and delays triggering automated notifications and
predefined actions. These are the capabilities that will
transform insights into actions for reliable logistics
performance.
Mitigate Supply Chain Risk with Predictive Insight
SolutionObjectives Quick factsBenefits
Given the complexities of a global economy, most supply
chain challenges are exacerbated by heavy reliance on
manual, disconnected, and paper-based processes. This
lack of digital maturity limits your visibility into order
fulfillment and goods movement, hampering inventory
management and creating costly inefficiencies while
causing unnecessary delays across the entire supply chain
that affect customers and end consumers.
Digitalization and standardization through SAP Business
Network Global Track and Trace can help you tackle these
challenges. You can evolve your reactive supply chain
processes to run more predictively, so you can improve
supply and delivery assurance, reduce risk and revenue
loss, and boost customer satisfaction from reliable
delivery performance.
For example, logistics managers can detect potential
supply chain disruptions early and assess their full impact
on order fulfillment with rule-based predictive alerts.
Meanwhile, freight managers can track shipments visually
through global geolocation-enriched real-time insights and
predictive arrival times and respond quickly to deviations
and delays triggering automated notifications and
predefined actions. These are the capabilities that will
transform insights into actions for reliable logistics
performance.
Mitigate Supply Chain Risk with Predictive Insight
SolutionObjectives Quick factsBenefits
Supply chain organizations have traditionally focused on
streamlining their operations while saving money and
complying with regulations. Now, the stakes are even
higher as the mandate for transparent environmental
and social governance (ESG) rapidly becomes a top
business priority.
This increased focus on sustainability presents an
opportunity to completely rethink antiquated systems that
prevent your supply chain from performing at its peak
level. The first step is adopting a network solution that
enables better visibility into order fulfillment and goods in
transit. Your organization can also lower reliance on excess
inventory and rush transportation by capturing more
reliable delivery dates for inbound and outbound orders.
With SAP Business Network Global Track and Trace, you
can harmonize and aggregate information for maximum
insights to track shipments and orders through the
complete order fulfillment cycle. This capability enables
your decision makers to analyze the impact of exceptions
to adjust production plans based on the predicted arrival
time for incoming or intercompany shipments. By having
this insight to avoid rush transportation, your operational
costs decrease and your service levels impress every
customer.
Improve Operational Efficiency Through Data Integration
4 | 9
SolutionObjectives Quick factsBenefits
streamlining their operations while saving money and
complying with regulations. Now, the stakes are even
higher as the mandate for transparent environmental
and social governance (ESG) rapidly becomes a top
business priority.
This increased focus on sustainability presents an
opportunity to completely rethink antiquated systems that
prevent your supply chain from performing at its peak
level. The first step is adopting a network solution that
enables better visibility into order fulfillment and goods in
transit. Your organization can also lower reliance on excess
inventory and rush transportation by capturing more
reliable delivery dates for inbound and outbound orders.
With SAP Business Network Global Track and Trace, you
can harmonize and aggregate information for maximum
insights to track shipments and orders through the
complete order fulfillment cycle. This capability enables
your decision makers to analyze the impact of exceptions
to adjust production plans based on the predicted arrival
time for incoming or intercompany shipments. By having
this insight to avoid rush transportation, your operational
costs decrease and your service levels impress every
customer.
Improve Operational Efficiency Through Data Integration
4 | 9
SolutionObjectives Quick factsBenefits
5 | 9
Globalization has changed how cargo moves across
various modes of transport. Alongside the desire for faster
delivery, customers expect more-reliable performance
and a more-transparent experience – from the order
transaction to the last mile. Fulfilling these requirements
call for immediate access to real-time shipment and order
tracking business-wide and clear and consistent
communication to the customer.
SAP Business Network Global Track and Trace empowers
your supply chain organization to deliver on customer
expectations with a balance of cost control with improved
insights and customer experience. For instance, you can
proactively inform customers of order-fulfillment progress,
delivery arrival times, and potential deviations. Exceptions
can also be mitigated with real-time performance and
risk insights – improving on-time and in-full delivery
performance.
While customers are satisfied with improved visibility and
reliability, you can also help ensure the delivery process
is eco-friendly, socially accountable, and economically
responsible. The global track and trace solution can
enable you to measure and improve transportation-
related sustainability performance – such as carbon
emissions – through analysis of environmental data
captured throughout the shipment process.
Increase Customer Satisfaction Across Your Supply Chain
SolutionObjectives Quick factsBenefits
Globalization has changed how cargo moves across
various modes of transport. Alongside the desire for faster
delivery, customers expect more-reliable performance
and a more-transparent experience – from the order
transaction to the last mile. Fulfilling these requirements
call for immediate access to real-time shipment and order
tracking business-wide and clear and consistent
communication to the customer.
SAP Business Network Global Track and Trace empowers
your supply chain organization to deliver on customer
expectations with a balance of cost control with improved
insights and customer experience. For instance, you can
proactively inform customers of order-fulfillment progress,
delivery arrival times, and potential deviations. Exceptions
can also be mitigated with real-time performance and
risk insights – improving on-time and in-full delivery
performance.
While customers are satisfied with improved visibility and
reliability, you can also help ensure the delivery process
is eco-friendly, socially accountable, and economically
responsible. The global track and trace solution can
enable you to measure and improve transportation-
related sustainability performance – such as carbon
emissions – through analysis of environmental data
captured throughout the shipment process.
Increase Customer Satisfaction Across Your Supply Chain
SolutionObjectives Quick factsBenefits