SAP Business Network Global Track and Trace - Transform Insight into Action for Order Fulfillment and Goods in Transit

Connect the physical movement of orders and goods with the flow of information – providing situational awareness beyond milestone reporting – with the SAP Business Network Global Track and Trace solution. Download the Document

Transform Insightinto Actionfor OrderFulfillment andGoods in TransitSolutionObjectives Quick factsBenefitsSAP Digital Business Services | Advanced Secure Support Services from SAP
2 | 9Navigate Supply Chain Turbulence with Actionable InsightEvery shipment and container moving across your supply chain is an opportunity to strengthen yourbrand reputation and build customer loyalty. With the SAP® Business Network Global Track and Tracesolution, you can seize each moment by connecting the physical movement of orders and goods withthe flow of information providing situational awareness beyond milestone reporting.Addressing an intensifying combination of rising customerdemand, supply chain turbulence, and economic volatilityis increasingly challenging, especially when organizationaland technical boundaries limit visibility and keepinformation siloed. But it doesn’t have to be this way –your business can overcome this reality by steppingup your global track and trace capabilities in oneunified network.You can track and trace multi-modal shipments and criticalorder fulfillment processes with enterprise-widetransparency, real-time insight, and trusted situationalawareness. This capability can be achieved by monitoringshipment and fulfillment processes (from purchase ordersand sales orders to stock transfers and shipments) whileusing SAP S/4HANA® and tracking freight orders with theSAP Transportation Management application.SAP Business Network Global Track and Trace providesthis insight-to-action for goods in-transit – inbound,outbound, and intra-company. The solution helps monitorcritical business processes by comparing planned versusactual milestones, so your entire supply chain can mitigaterisk, improve operational efficiency, increase customersatisfaction, and move forward with intelligent insights.SolutionObjectives Quick factsBenefits
3 | 9Given the complexities of a global economy, most supplychain challenges are exacerbated by heavy reliance onmanual, disconnected, and paper-based processes. Thislack of digital maturity limits your visibility into orderfulfillment and goods movement, hampering inventorymanagement and creating costly inefficiencies whilecausing unnecessary delays across the entire supply chainthat affect customers and end consumers.Digitalization and standardization through SAP BusinessNetwork Global Track and Trace can help you tackle thesechallenges. You can evolve your reactive supply chainprocesses to run more predictively, so you can improvesupply and delivery assurance, reduce risk and revenueloss, and boost customer satisfaction from reliabledelivery performance.For example, logistics managers can detect potentialsupply chain disruptions early and assess their full impacton order fulfillment with rule-based predictive alerts.Meanwhile, freight managers can track shipments visuallythrough global geolocation-enriched real-time insights andpredictive arrival times and respond quickly to deviationsand delays triggering automated notifications andpredefined actions. These are the capabilities that willtransform insights into actions for reliable logisticsperformance.Mitigate Supply Chain Risk with Predictive InsightSolutionObjectives Quick factsBenefits
Supply chain organizations have traditionally focused onstreamlining their operations while saving money andcomplying with regulations. Now, the stakes are evenhigher as the mandate for transparent environmentaland social governance (ESG) rapidly becomes a topbusiness priority.This increased focus on sustainability presents anopportunity to completely rethink antiquated systems thatprevent your supply chain from performing at its peaklevel. The first step is adopting a network solution thatenables better visibility into order fulfillment and goods intransit. Your organization can also lower reliance on excessinventory and rush transportation by capturing morereliable delivery dates for inbound and outbound orders.With SAP Business Network Global Track and Trace, youcan harmonize and aggregate information for maximuminsights to track shipments and orders through thecomplete order fulfillment cycle. This capability enablesyour decision makers to analyze the impact of exceptionsto adjust production plans based on the predicted arrivaltime for incoming or intercompany shipments. By havingthis insight to avoid rush transportation, your operationalcosts decrease and your service levels impress everycustomer.Improve Operational Efficiency Through Data Integration4 | 9SolutionObjectives Quick factsBenefits
5 | 9Globalization has changed how cargo moves acrossvarious modes of transport. Alongside the desire for fasterdelivery, customers expect more-reliable performanceand a more-transparent experience – from the ordertransaction to the last mile. Fulfilling these requirementscall for immediate access to real-time shipment and ordertracking business-wide and clear and consistentcommunication to the customer.SAP Business Network Global Track and Trace empowersyour supply chain organization to deliver on customerexpectations with a balance of cost control with improvedinsights and customer experience. For instance, you canproactively inform customers of order-fulfillment progress,delivery arrival times, and potential deviations. Exceptionscan also be mitigated with real-time performance andrisk insights – improving on-time and in-full deliveryperformance.While customers are satisfied with improved visibility andreliability, you can also help ensure the delivery processis eco-friendly, socially accountable, and economicallyresponsible. The global track and trace solution canenable you to measure and improve transportation-related sustainability performance – such as carbonemissions – through analysis of environmental datacaptured throughout the shipment process.Increase Customer Satisfaction Across Your Supply ChainSolutionObjectives Quick factsBenefits