IDC Business Value Study Executive Summary SAP ECM Solutions by OpenText
Gain key insights from this Executive Summary of the IDC Business Value study. The study demonstrates how SAP customers use SAP ECM Solutions by OpenText to facilitate a more comprehensive cross-organizational view of information and documentation, streamline document management processes, and foster a collaborative and efficient work environment. Dokument herunterladen1
BUSINESS VALUE
HIGHLIGHTS
351% three-year ROI
13 months to payback
$9.29 million
average annual benefits
per organization
35% faster to complete
document migrations
25% faster to make
vendor payments
37% accounts payable
team efficiencies
$5.36 million
invoicing and accounts
payable savings per
organization per year
16% compliance team
efficiencies
191 hours of higher
productivity per 100 users
per year
Executive Summary:
The Business Value of
SAP ECM Solutions by OpenText
The world has turned digital, enabling that some automation,
faster productivity, and quicker time to value, allowing
organizations to become more competitive with faster
decision velocity. From document migration to vendor
payments and more efficient accounts payable teams,
automation and AI bring great benefits for organizations to
thrive in the digital world. IDC’s April 2024 SaaSPath Survey
data found that 52% of global organizations are prioritizing
e-invoicing approaches in 2024.
In addition, the same survey data found some of the
top 10 attributes global organizations needed from their
technology providers include:
• Ease of integration
• User experience
• Trusted brand
• Superior features and functionality
• Data management capabilities
In addition, in IDC’s June 2024 CX Path Survey, 16.84% of organizations
selected robust content management capabilities as a driver to
adopt new or switch to their digital experience/communication solutions.
Business Value Executive Summary, sponsored by SAP and OpenText | July 2024
Matthew Marden
Research Vice President,
Business Value Strategy Practice, IDC
Mickey North Rizza
Group Vice President,
Enterprise Software, IDC
BUSINESS VALUE
HIGHLIGHTS
351% three-year ROI
13 months to payback
$9.29 million
average annual benefits
per organization
35% faster to complete
document migrations
25% faster to make
vendor payments
37% accounts payable
team efficiencies
$5.36 million
invoicing and accounts
payable savings per
organization per year
16% compliance team
efficiencies
191 hours of higher
productivity per 100 users
per year
Executive Summary:
The Business Value of
SAP ECM Solutions by OpenText
The world has turned digital, enabling that some automation,
faster productivity, and quicker time to value, allowing
organizations to become more competitive with faster
decision velocity. From document migration to vendor
payments and more efficient accounts payable teams,
automation and AI bring great benefits for organizations to
thrive in the digital world. IDC’s April 2024 SaaSPath Survey
data found that 52% of global organizations are prioritizing
e-invoicing approaches in 2024.
In addition, the same survey data found some of the
top 10 attributes global organizations needed from their
technology providers include:
• Ease of integration
• User experience
• Trusted brand
• Superior features and functionality
• Data management capabilities
In addition, in IDC’s June 2024 CX Path Survey, 16.84% of organizations
selected robust content management capabilities as a driver to
adopt new or switch to their digital experience/communication solutions.
Business Value Executive Summary, sponsored by SAP and OpenText | July 2024
Matthew Marden
Research Vice President,
Business Value Strategy Practice, IDC
Mickey North Rizza
Group Vice President,
Enterprise Software, IDC
Produced by:
Business Value Executive Summary, sponsored by SAP and OpenText | July 2024 | IDC #US52389824
IDC Custom Solutions produced this publication. This IDC material is licensed for external use and in no way does the use
or publication of IDC research indicate IDC’s endorsement of the sponsor’s or licensee’s products or strategies.
©2024 IDC. Reproduction is forbidden unless authorized. All rights reserved. CCPA
idc.com
@idc
@idcThe Business Value of SAP ECM Solutions by OpenText
All of these are critical to the business value that an organization can achieve in the
digital world with enterprise content management (ECM) solutions that are paired with the
right ecosystem partners to bring out additional value that ultimately enhances the right
value proposition.
Through a series of in-depth interviews, IDC conducted research that explored the value
and benefits for organizations integrating and using SAP Enterprise Content Management
solutions by OpenText, including SAP Extended Enterprise Content Management by
OpenText, SAP Invoice Management by OpenText, and SAP Archiving and Document
Access by OpenText (collectively SAP ECM solutions by OpenText). This study looked at
organizations using these products to manage and run their content and invoicing activities.
IDC interviewed SAP customers and found that they have established more comprehensive
and accessible content and invoicing platforms, which enable efficiencies and higher quality
as teams readily identify and obtain the information they need.
Based on interviews with current SAP customers, IDC calculates that
they will realize benefits worth an annual average of $9.29 million per
organization ($54,600 per 1 million documents in their SAP ECM solutions
by OpenText environments) by:
• Enabling fast, efficient, and high-quality document migrations, which enables the
use of new applications and services and saves significant amounts of staff time
• Streamlining and ensuring the quality of invoicing and finance-related operations,
including through AI-powered functionality, thereby freeing up team time to focus on
more strategic efforts and reducing costs related to the timeliness, quality, and volume
of finance activities
• Supporting effective regulatory compliance by making it easier to track and obtain
the necessary documentation and information
• Driving operational efficiencies by providing line-of-business end users with greater
visibility and access into the documentation and information they need to do their jobs
Read the full white paper
Business Value Executive Summary, sponsored by SAP and OpenText | July 2024 | IDC #US52389824
IDC Custom Solutions produced this publication. This IDC material is licensed for external use and in no way does the use
or publication of IDC research indicate IDC’s endorsement of the sponsor’s or licensee’s products or strategies.
©2024 IDC. Reproduction is forbidden unless authorized. All rights reserved. CCPA
idc.com
@idc
@idcThe Business Value of SAP ECM Solutions by OpenText
All of these are critical to the business value that an organization can achieve in the
digital world with enterprise content management (ECM) solutions that are paired with the
right ecosystem partners to bring out additional value that ultimately enhances the right
value proposition.
Through a series of in-depth interviews, IDC conducted research that explored the value
and benefits for organizations integrating and using SAP Enterprise Content Management
solutions by OpenText, including SAP Extended Enterprise Content Management by
OpenText, SAP Invoice Management by OpenText, and SAP Archiving and Document
Access by OpenText (collectively SAP ECM solutions by OpenText). This study looked at
organizations using these products to manage and run their content and invoicing activities.
IDC interviewed SAP customers and found that they have established more comprehensive
and accessible content and invoicing platforms, which enable efficiencies and higher quality
as teams readily identify and obtain the information they need.
Based on interviews with current SAP customers, IDC calculates that
they will realize benefits worth an annual average of $9.29 million per
organization ($54,600 per 1 million documents in their SAP ECM solutions
by OpenText environments) by:
• Enabling fast, efficient, and high-quality document migrations, which enables the
use of new applications and services and saves significant amounts of staff time
• Streamlining and ensuring the quality of invoicing and finance-related operations,
including through AI-powered functionality, thereby freeing up team time to focus on
more strategic efforts and reducing costs related to the timeliness, quality, and volume
of finance activities
• Supporting effective regulatory compliance by making it easier to track and obtain
the necessary documentation and information
• Driving operational efficiencies by providing line-of-business end users with greater
visibility and access into the documentation and information they need to do their jobs
Read the full white paper