Tackle supply chain disruptions with one view for everyone

Solving purchase and sales order problems

Consolidate systems, increase visibility, and reduce duplicate work with a unified view of purchase and sales orders accessible to all relevant teams.

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Reduce purchase and sales order processing delays

  • Enable procurement, customer service, and engineering experts to collectively handle delays and escalations

  • Improve on-time delivery and better customer experience through greater transparency on urgent or expedited delivery requests

  • Increase efficiency and eliminate duplicate work with instant and direct communication

  • Improve product availability, on-time delivery, and revenue

Why SAP Business Technology Platform and SAP S/4HANA Cloud

SAP HANA Cloud

The semantic data models on SAP HANA Cloud make the data in the SAP Enterprise Resource Planning (SAP ERP) application agnostic, enabling smoother integration with SAP ERP Central Component (ECC) now and SAP S/4HANA in the future. This gives you access to your data from virtually anywhere.

SAP Integration Suite

Integrate the solution directly with data from backend solutions, connecting applications, processes, people, devices, and simplifying process integration. Leverage services, such as SAPUI5 and the design framework from SAP Fiori solutions to provide a simplified user experience and enable users to manage escalations quicker and more effectively.

SAP S/4HANA Cloud

Your teams won't have to work in multiple disjointed systems and unsynchronized tools anymore and will be able to have real time visibility across teams. This allows for quicker communication and direct feedback between stakeholders, improves process efficiency, and eliminates the duplication of work.

 

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Value driven results

Due to disrupted supply chains, many companies had to optimize and streamline their purchase and sales order management. See how American electrical distributor, Border States Industries Inc., benefits from SAP S/4HANA and custom innovation built on SAP BTP.

~16,000

 hours

saved annually by customer service representatives (CSR) and buyer roles.

~1

%

improvement across material availability, on-time delivery, customer experience, and revenues

Improved

collaboration and speed of information, resulting in an improved customer service

This tool allows us to escalate and collaborate on orders to find alternatives and work with customers and suppliers to prevent impacts. It will enable us to better manage and communicate as challenges arise.

Lex Silbernagel Vice President Alliances. Border States Industries Inc.

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Share this use case with your technical team

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The SAP Discovery Center site offers your developers and IT teams the comprehensive implementation information needed to run this use case.

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