Accelerate CX integration with the SAP Business Suite

Connect employees and partners to delight your customers

Deliver the right information to the right customer in the right way.

Woman using smart phone making pictures from a shopping window.

Empower your people to integrate data faster

  • Improved satisfaction with a holistic view of customer interactions

  • Better partner traction with unified information

  • Enhanced productivity with less friction between departments

  • Increased profitability with analysis of past results and better planning 

Why SAP Business Technology Platform?

SAP BTP helps you connect to systems and data faster

  • Innovate quickly across ERP, finance, and supply chain

  • Minimize complexity and reduce costs

  • Move faster with prebuilt integrations 

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Focusing proactively on the customer with an integrated solution

Toyota Philippines wanted to provide customers with a consistent experience whether they are online or at the showroom or service center.

>200,000

users of the new customer mobile app in one year.

~1,000

daily logins to the mobile app.

SAP Customer Experience solutions are a cornerstone of our drive toward customer centricity, which we see as the key to ensuring the quality of not just our products and services but also the overall Toyota brand experience.

Lyna Garcia Vice President, Vehicle Sales Operations Marketing Division, Toyota Motor Philippines Corporation

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Create simple, connected digital experiences with API-based integration.

Featured use cases and solutions

SAP S/4HANA

Run, build, and grow your business with a cloud ERP that gives you industry best practices and helps you build your own breakthroughs.

SAP Customer Experience

Deliver frictionless customer experiences with enterprise-grade solutions for digital commerce, sales, and service.

SAP Integration Suite

Use prebuilt accelerators to connect to ERP, automate business processes, and drive customer engagement.

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