Glockenbrot Bäckerei: Easing user adoption of modern ERP for maximum business success
Learn how the organizational change management service for SAP S/4HANA Cloud provided by SAP Services and Support helped guide Glockenbrot Bäckerei in its implementation journey. Atsisiųsti dokumentą INTERNAL – SAP Only (delete if public)
Glockenbrot Bäckerei: Facilitating
user adoption of modern ERP
for maximum business success
As the primary baker for some of Germany’s most popular grocery stores, Glockenbrot
Bäckerei GmbH & Co. OHG prides itself on making bread and baked goods using quality
ingredients and time-honored recipes. In recent years, production volume has grown
significantly, making it difficult for the company’s employees with minimal computer
access to keep pace.
It was clear that Glockenbrot Bäckerei needed a modern ERP system – but it also needed
help informing, motivating, and guiding employees through the transition to a new way of
work.
Glockenbrot Bäckerei: Facilitating
user adoption of modern ERP
for maximum business success
As the primary baker for some of Germany’s most popular grocery stores, Glockenbrot
Bäckerei GmbH & Co. OHG prides itself on making bread and baked goods using quality
ingredients and time-honored recipes. In recent years, production volume has grown
significantly, making it difficult for the company’s employees with minimal computer
access to keep pace.
It was clear that Glockenbrot Bäckerei needed a modern ERP system – but it also needed
help informing, motivating, and guiding employees through the transition to a new way of
work.
INTERNAL – SAP Only (delete if public)
“The organizational change management service for
SAP S/4HANA Cloud provided as part of SAP Training and
Adoption is helping guide our journey. It has been a smooth
transition because our employees are equipped with the
necessary skills and mindset to achieve a successful
business transformation.”
Michael Müller, Head of IT Applications, Glockenbrot Bäckerei GmbH & Co. OHG
Glockenbrot Bäckerei GmbH & Co. OHG
Frankfurt am Main, Germany
www.glocken-baeckerei.de (German)
Industry
Consumer
products
Employees
900
Revenue
€180 million
Products and services
Bread and baked goods
Featured services
Organizational change management
for SAP S/4HANA Cloud, SAP Activate,
SAP Training and Adoption, and
SAP Services and Support
500
Users included in the
change management
strategy
Hands-on
Engagement based on unique
employee needs
Before: Challenges and opportunities
• Streamline and automate manual e-mail and paper-based processes
• Roll out SAP S/4HANA Cloud Private Edition to employees with limited ERP experience
• Align stakeholder needs and provide clear business transformation guidance and communication
Why SAP
• Organizational change management service for SAP S/4HANA Cloud combined with the SAP Activate
methodology to help ease the transition to a new way of working
• SAP Training and Adoption services from the Customer Success organization, which has been a true
business partner during the transformation, implementation, and ongoing rollout
After: Value-driven results
• Tailored and holistic change management strategy to identify, motivate, and train impacted users and
promote a shared positive attitude as well as ownership and commitment to project success
• Systematic planning, execution, and monitoring of project communication and marketing
• Continual engagement – including direct feedback and team-building activities – to help ensure
employees understand the reason for changes, expected outcomes, and their roles in the process
• Data-driven analysis of learning needs and the development of a user-specific skills-training plan,
including measures to assess effectiveness and business readiness both before and after going live
Achieving a smooth transition through organizational change
management for SAP S/4HANA Cloud and SAP Training and Adoption
91875US (02/24) © 2024 SAP SE or an SAP affiliate company. sap.com/terms-of-use
“The organizational change management service for
SAP S/4HANA Cloud provided as part of SAP Training and
Adoption is helping guide our journey. It has been a smooth
transition because our employees are equipped with the
necessary skills and mindset to achieve a successful
business transformation.”
Michael Müller, Head of IT Applications, Glockenbrot Bäckerei GmbH & Co. OHG
Glockenbrot Bäckerei GmbH & Co. OHG
Frankfurt am Main, Germany
www.glocken-baeckerei.de (German)
Industry
Consumer
products
Employees
900
Revenue
€180 million
Products and services
Bread and baked goods
Featured services
Organizational change management
for SAP S/4HANA Cloud, SAP Activate,
SAP Training and Adoption, and
SAP Services and Support
500
Users included in the
change management
strategy
Hands-on
Engagement based on unique
employee needs
Before: Challenges and opportunities
• Streamline and automate manual e-mail and paper-based processes
• Roll out SAP S/4HANA Cloud Private Edition to employees with limited ERP experience
• Align stakeholder needs and provide clear business transformation guidance and communication
Why SAP
• Organizational change management service for SAP S/4HANA Cloud combined with the SAP Activate
methodology to help ease the transition to a new way of working
• SAP Training and Adoption services from the Customer Success organization, which has been a true
business partner during the transformation, implementation, and ongoing rollout
After: Value-driven results
• Tailored and holistic change management strategy to identify, motivate, and train impacted users and
promote a shared positive attitude as well as ownership and commitment to project success
• Systematic planning, execution, and monitoring of project communication and marketing
• Continual engagement – including direct feedback and team-building activities – to help ensure
employees understand the reason for changes, expected outcomes, and their roles in the process
• Data-driven analysis of learning needs and the development of a user-specific skills-training plan,
including measures to assess effectiveness and business readiness both before and after going live
Achieving a smooth transition through organizational change
management for SAP S/4HANA Cloud and SAP Training and Adoption
91875US (02/24) © 2024 SAP SE or an SAP affiliate company. sap.com/terms-of-use