Accelerate your growth in the cloud with SAP Commerce Cloud
Future-proof your business and stay ahead of the market with SAP Commerce Cloud
With SAP Commerce Cloud, you’re not just adapting to the present, you’re securing your future. Get a solid, future-proof foundation that gives your business the flexibility to grow, innovate, evolve, and flexibly adapt to market shifts.
Connect the demand and supply chain
Deliver profitable, intelligent commerce experiences, from discovery to delivery, by connecting critical business processes in real-time
Drive faster digital innovations
Create experiences that differentiate your business while composing at your own pace with SAP or our best-of-breed partner solutions
Make intelligent decisions
Collect valuable data to gain insights on customers to deliver AI-powered, personalized customer experiences
Why make the move?
Advanced businesses demonstrate higher resilience and performance than laggard competitors, due to adoption of continuous digital transformation, agile operating models, and business resilience:
>2.6x
higher total shareholder return (TSR)
>1.9x
higher revenue growth
>1.4x
rise in customer loyalty metric
Source: BCG (The New Blueprint for Corporate Performance, April 2023), McKinsey&Company (Rewired to outcompete, June 2023)
10 Times in Row: Gartner named SAP a Leader
SAP has been recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Digital Commerce for the tenth consecutive time. SAP remains the only vendor consistently recognized 10 times since 2014*.
Experience the value of SAP Commerce Cloud
Accelerate your delivery
Accelerate your time to market with an extensive set of automation features leading to drastic increases in operational efficiency.
Automated Infrastructure
Cloud-native technologies like Docker containers enable systems to be provisioned and deployed in minutes instead of hours or days.
Self-service Tools
Customer administrators have the control to build and deploy systems, take snapshots or restore systems, configure their own VPN connections, manage certificates and much more, all via the Cloud Portal.
Automated Build Platform
Trigger builds of your commerce application either from the Cloud Portal or via API.
Pre-Built SAP Integrations
Benefit from existing end-to-end integrations with SAP solutions such as SAP S/4HANA and SAP Customer Activity Repository (CAR) all running on SAP’s BTP Integration Suite.
Simplify your project
Decrease the effort required to maintain your commerce application and ensure reliability.
Automated Scaling & 99.95% Uptime
Automated infrastructure scaling is included with your subscription. This enables you to meet fluctuating demand - due to seasonal or promotional traffic increases - without incurring unexpected infrastructure costs.
Disaster Recovery
SAP’s robust Disaster Recovery Service Plan ensures that any prolonged service interruption is resolved as quickly and safely as possible.
Continuous Innovation
Updates, fixes, and new features are continually rolled out to ensure your platform is always up to date. This enables you to take full advantage of the latest advancements without disruption.
Headless Storefront
Streamline the delivery of consistent and engaging user experiences across devices and screen sizes, without the need for IT support.
Innovate for your future
Drive your commerce application to a more SaaS-like solution by leveraging Commerce Cloud’s advanced platform features.
Stability and Scalability You Can Rely On
Handle the demands of modern commerce, including traffic spikes and fluctuating needs. The platform automatically scales in the background to meet demand without intervention. You’ll always have maximum bandwidth, ensuring a smooth and reliable experience.
Dynatrace Application Performance Monitoring
Seamlessly bring together infrastructure, application performance, and digital experience monitoring into an all-in-one, automated solution that's powered by AI and included with your subscription.
Extend the commerce core application with Kyma Runtime
Reduce the costs and maintenance requirements of your commerce application by leveraging business services to build solutions that solve your specific line of business and industry needs.
Global Availability
Grow internationally and control your costs by deploying your Commerce Cloud application in any of our global data centers, including China.
Search Intelligence
Deliver conversions. Get customers to their trigger product, with AI-powered search results and product recommendations. Blend relevance, merchandising and personalization to show win-win suggestions based on real-time trends & individual intent.
Zero Downtime Deployments
Keep your storefront up and taking orders even while deploying new features by leveraging zero downtime deployments. Gain further confidence when deploying a new version with Blue/Green/Canary deployments.
Unlock your e-commerce potential with AI
Generate product content that converts, help customers find the perfect product, and turn feedback into actionable insights with the help of AI.
Product Content That Converts
Deliver rich, accurate product content across your catalog with AI product descriptions and attributes. Create product visuals that capture attention with image generation. Produce blogs, banners, and social posts copy at scale with role specific AI tools.
Enhanced Product Discovery
Guide customers to find the right products through natural conversation with Shopping Assistant. Let customers find products instantly with images through visual search. Answer detailed questions about any product instantly with Ask about this Product.
Actionable Insights from Customer Reviews
Automatically summarize large volumes of customer reviews to extract key takeaways. Identify areas for product improvement, common customer pain points, or highly appreciated features. Empower your team to make data-driven decisions based on customer feedback analysis.
Compelling Product Descriptions and Visuals
Create unique, compelling product descriptions using AI and your product data. Save time and resources by automating description creation at scale – across languages. Create captivating new images using customizable AI-based generation.
Thousands of organizations across all industries have transformed their e-commerce business with SAP Commerce Cloud.
See how customers accelerate their growth using SAP Commerce Cloud
Get Started
Three simple steps to start your transformation with SAP Customer Experience Services
Transformation Analysis
Our Customer Success Services team conducts a business, migration, and upgrade analysis of your existing e-Commerce solution to identify challenges and recommend the best cloud migration approach.
Transformation Project
We migrate your e-Commerce project to the cloud on the latest solution version and transform your custom code and data based upon the output of the analysis. Our expert delivery manager conducts regression testing and custom code modifications.
Continuous Updates
Seamlessly benefit from our continuous innovations by adopting much smaller, easy to consume updates.
Transformation Analysis
Our Customer Success Services team conducts a business, migration, and upgrade analysis of your existing e-Commerce solution to identify challenges and recommend the best cloud migration approach.
Transformation Project
We migrate your e-Commerce project to the cloud on the latest solution version and transform your custom code and data based upon the output of the analysis. Our expert delivery manager conducts regression testing and custom code modifications.
Continuous Updates
Seamlessly benefit from our continuous innovations by adopting much smaller, easy to consume updates.
Ready to take the next step?
Contact us to learn more about using the Thrive with SAP Commerce Cloud program to reinvent, simplify, and strengthen your e-commerce business.
Gartner, Magic Quadrant for Digital Commerce, Mike Lowndes, Sandy Shen, Jason Daigler, Aditya Vasudevan, 6 November, 2024.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
SAP was recognized as SAP Hybris in 2014, 2016 and 2017.