Accenture - SAP Innovation Awards 2025

For Accenture and their clients, the deployment of WalkMe has improved first-time-right accuracy for a core process in SAP Fieldglass by 6% globally, enhancing efficiency for suppliers and Accounts Payables teams. This has sped up approval processes and streamlined operations. User satisfaction has increased by 1.5 times, and knowledge of SAP Fieldglass rose by 14%, indicating effective support. WalkMe's data and reporting capabilities have provided valuable insights into user behavior, enabling continuous improvement and ongoing optimization of the user experience. Entry #: 5426 Download the Document