SAP Fieldglass Contingent Workforce Management

Centralize visibility and control to find and manage top talent.
A view of the worker dashboard showing spend information, tenure, engagement duration and documents attached to the worker

What is SAP Fieldglass Contingent Workforce Management?

External workers help build a strong, scalable workforce. SAP Fieldglass Contingent Workforce Management is an application that helps you find the right talent fast, engage the best workers, manage their assignment and payments, and complete offboarding and analysis.

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Manage the complete lifecycle of your contingent workforce from requisition and engagement to offboarding and evaluation. Our application offers:

  • SAP Business AI and machine learning to source and select candidates faster

  • Centralized processes for holistic visibility, collaboration, and control

  • Automated work orders, time sheets, expenses, approvals, and payments

  • Powerful reporting, benchmarking, and analytics for informed decisions and strategies

Read the solution overview 
SAP Fieldglass mobile apps

Stay on top of essential tasks while on the go. Especially for tasks that are time-sensitive and done often, flexible functionality makes it simple.

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Key benefits

Mitigate cyberthreats and other risks

Automate and enforce on- and off-boarding activities, track assets such as gate passes and laptops, and control access to sensitive information.

Manage your way to the best results

Guide users to preferred vendors with pre-approved pricing, negotiated rates, and proper contracts.

Create workforce capacity on demand

Source top-skilled candidates at optimal rates from talent pools and compare them side-by-side including their benchmarked rates.

Key features

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Source top talent quickly to meet market demands

  • Improved sourcing and worker classification

  • Enhanced job descriptions with business AI

  • Active management of qualifications, pay rates, and more

  • Configurable distribution and tiered posting

Streamline payment, evaluation, and reports

  • Pro forma invoices aligned with defined terms

  • Integrated evaluation and feedback tools

  • Advanced analytics to assess workforce data

Centrally manage processes with strict security

  • Background checks, security IDs, and access restrictions

  • Automated oversight and compliance for minimized risk

  • Unified processes and data, integrated with your ERP

  • Increased visibility, collaboration, and control

Top 6 Risks in Contingent Labor Management

Learn how to reduce risk and gain visibility with a vendor management system built to manage contingent and service-based labor effectively.

Read the white paper

See how customers are succeeding with SAP

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Portfolio recognition and awards

The SAP Fieldglass portfolio is recognized as a multi-faceted industry leader based on verified user reviews, ratings, and in-depth customer insights.

Technical and security resources

SAP Help Portal

Visit SAP Help Portal to find detailed documentation, guides, and articles to help you implement, configure, and optimize SAP products.

Frequently asked questions

The SAP Fieldglass Contingent Workforce Management solution has three main purposes, all intended to help you:

 

1. Create workforce capacity on demand:

  • Identify suitable candidates faster

  • Leverage real-time market data that delivers an average of 2% savings on labor rates

2. Manage your way to the best results:

  • Streamline processes like requisitions or approval flows

  • Receive better quality candidates that exceed expectations in less time

3. Take proactive control of risk and compliance:

  • Automate labor rates and tenure tracking across more than 190 countries

  • Manage 99% of invoices accurately and compliantly

  • Strengthen security through airtight on- and off-boarding processes

Integration with other ERP, HR, and procurement tools - SAP Fieldglass solutions build, own, and maintain integration with other SAP solutions such as SAP Ariba solutions, SAP SuccessFactors solutions, and SAP S/4HANA. The tools are also deeply integrated with key digital partners such as DocuSign.

 

Configurable systems and self-service administration tools - The intelligent configuration manager tool is comprised of five components: integration tools, partner management, single sign-on, publish and subscribe framework, and implementation tools.

 

Global support - SAP Fieldglass solutions include localized employment rules and tax tables for 190 countries and 21 languages. Our customer support is also fluent in 21 languages to address tech support needs.

 

Comprehensive customer support - From program kickoff through ongoing support, SAP offers an expert team to make sure that our tools deliver value to customers every day.

 

Self-service IT tools - IT departments are regularly required to switch out certifications for single sign-on and other licenses. SAP Fieldglass solutions make it easier for IT departments to manage these tasks using self-service tools, reducing the need to submit help tickets and wait for weeks for the change to take effect.

Support for unique worker scenarios - SAP Fieldglass Contingent Workforce Management accommodates the many different pay rates that correspond with the many different tasks these workers will perform daily.

 

Team-based management and approval workflows  - Some companies will staff entire working groups as a crew or gang. This is especially prevalent in railroad companies, which will hire repair crews in this way, or consulting firms that have a team of resources working on a single customer-facing project. The review and approval of the worksheets for the group can be performed within SAP Fieldglass Contingent Workforce Management.

 

User- and line-of-business-based visibility - Customers can suppress or restrict select fields based on category of spend to simplify workflows and reduce errors. Reporting visibility and analytics can be driven by the user and line of business. For example, a hiring manager may need access only to their workers and projects, while an executive will need visibility into the contingent workforce across the enterprise.

 

Working with sensitive materials - SAP Fieldglass solutions (SAP Fieldglass Contingent Workforce Management and SAP Fieldglass Services Procurement) can capture security certifications for external workers.

 

Global tax engine, translations, pay and rate rules engine, tenure management, and invoice format compliance - Global corporations use contingent workers in countries around the globe. SAP Fieldglass Contingent Workforce Management is a global application that can accommodate local needs through its tax engine, translations, pay and rate rules engine, tenure management, pay parity, and invoice format compliance.

 

Tracking employees with a security ID - SAP Fieldglass Contingent Workforce Management maintains an ID for each worker that enters the customer database. Onboarding, offboarding, and historical data can be linked to a security ID, offering a variety of benefits, including the ability to track rehire eligibility status.

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