Coles and AI: Gaining the Retail Edge with Microsoft
Join us for a candid interview with Caroline O'Brien, Coles Group’s Head of Data & Intelligence, to discover how Coles turns data into AI’s brightest star. In this 20-minute session, Caroline will share how Coles – one of Australia’s largest retailers – blends SAP’s business AI with Microsoft Azure’s cloud AI services to drive real outcomes, from stores to the supply chain.
Speakers:
Francesca Salvo, Industry Solutions Director and VIC Branch Leader, Microsoft
Caroline O’Brien, General Manager, Data & Intelligence, Coles
Actionable ESG with AI
Learn how AI is supercharging everything from sustainability reporting to through performance management with SAP, by leveraging new embedded functionality in the sustainability portfolio, coupled with SAP's ERP-centric approach to the topic.
Speaker: Eamon Fenwick, Sustainability Customer Advisory, Asia-Pacific, SAP ANZ
Technology as a Strategic Enabler: How Government and Essential Industries are Enhancing Critical Services
This panel will explore how digital transformation is helping deliver and protect vital services across Australia — from emergency response to infrastructure and essential logistics.
Moderator:
Sussan Lam, Architecture Advisory Director - Public Sector and Defense, SAP ANZ
Speakers:
Mohini Sashindranath, Head of Finance, Deputy CFO, Country Fire Authority Strategic Services – Finance
Stewart Munro, Assistant Secretary, Corporate Financial Strategy and Services, Australian Government, Department of Health, Disability and Ageing
Faster. Smarter. Proven: Busting Myths Around SAP Business Suite Adoption
Amid cloud scepticism and transformation fatigue, discover how SAP Premium Engagements and Preferred Success help organisations stay agile and drive real value. This session explores how expert guidance and integrated support accelerate innovation and enable confident AI adoption. Learn how to reduce risk and realise measurable outcomes with a clean, future-ready core.
Speaker: Bronwen Thomas, Head of Premium Engagements QLD, VIC, WA, SAP ANZ
Redefining Retail: Rise of Trusted Digital Agents
Join us for an active discussion on the latest in retail trends, as well as the impact of the rapidly-changing technology on how we research, recommend, purchase, and pay. With the advent of agents automating workflows for companies being a huge focus, the discussion will also focus on the impact on the end consumer, as Gen AI searches and the rapid rise of AI-enabled buying agents change the way we buy and the role of websites forever.
Speakers:
Brian Man, Retail and Consumer Industry Leader, PwC
Ruth Tan, Industry Solutions Advisor, SAP ANZ
Maximising Potential with SAP Cloud ERP for Retail
This session will explore SAP S/4HANA Cloud Public Edition for retailers, which offers AI-driven insights and real-time analytics to enhance business processes and customer engagement.
Speaker: Ruth Tan, Industry Solutions Advisor, SAP ANZ
Bridging the Gap: Unifying Business Operations and Human Capital for Enterprise Transformation
In this dynamic session, leaders from operations and business functions debate how SAP’s interconnected Lines of Business unlock cross-functional intelligence. See how a unified data layer drives agility, breaks down silos, and delivers real business value across the enterprise.
Moderator:
Maddy Dunn, Business Architect - Natural Resources & Utilities, SAP ANZ
Panelists:
Christo Visser, Senior Industry Advisor, Energy & Natural Resources, SAP
Dipin Abraham, Industry Business Architect, SAP ANZ
How to Capture Wallet Share and Deliver Hyper-Personalised Value to SAP Customers
Discover how financial institutions can unlock real-time customer insights by tapping into SAP’s $46 trillion customer ecosystem. This session explores how embedded finance—powered by ERP, HR, and other systems—enables hyper-personalised services at critical moments. Learn how to move from reactive to proactive engagement, transforming customer relationships and driving new growth opportunities through connected, data-driven financial services.
Speaker: Kiran Mistry, Head of Financial Services, SAP APAC