Zespri 2024 Best Run Award: Enhancing strategic decision-making with SAP Analytics Cloud

To enhance strategic decision-making and operational scalability, the world's largest marketer of kiwifruit integrated SAP Analytics Cloud and BW/4HANA with their S/4HANA platform. This aims to sharpen decision-making processes, boost business performance, and mitigate risks, ensuring sustainable growth and continued leadership in the global kiwifruit market Download the Document

SAP Australia and New ZealandBest Run Awards 2024
Best Run SAPIndustry WebsiteProduct and Services Featured SAP SolutionsHorticulture https://www.zespri.com/en-AUFruit, Farming, Marketing SAP Analytics CloudZespri International Limited is the world's largest marketer of kiwifruit, orchestrating a vast network of licensed growers across New Zealand,Australia, Italy, France, Greece, Japan, and South Korea. Our mission is to deliver exceptional kiwifruit while ensuring excellence incustomer service through an integrated supply chain. This chain is meticulously designed to understand and satisfy consumer needs fromthe orchard all the way to the retail point of sale.To enhance strategic decision-making and operational scalability, we integrated SAP Analytics Cloud and BW/4 Hana with our S/4 Hanaplatform. By choosing SAP Analytics Cloud, we aim to sharpen our decision-making processes, boost business performance, and effectivelymitigate risks, ensuring sustainable growth and continued leadership in the global kiwifruit market.Enhancing strategic decision-making with SAPAnalytics CloudZespriData & Analytics
ChallengesZespri faced significant challenges in their previous analytics capability. There was a lack ofstandardization and difficulty in finding enterprise content.The coverage of key analytics areas and performance measurements was limited, withsiloed and disparate reporting capabilities heavily dependent on Excel.This resulted in low levels of reliability and trust.These challenges highlighted the urgent need for a modern, integrated analytics solution,paving the way for the implementation of SAP Analytics Cloud and BW/4 Hana, aimed atrevitalising our analytics environment and providing stakeholders with reliable, actionableinsights
SolutionThe transformation project, which spanned over two and half years, is marked by theimplementation of a comprehensive suite of reports and dashboards to support decision-making.Zespri expanded its analytics capability to sales, claims, inventory, and cost centreoverheads.An automated data warehouse from trusted sources has replaced the siloed reportingsystem, leading to stable, secure, and trusted solutions that can be scaled into the future
ImpactAchieved rapid adoption with over2,600 log ins from over 200 userswithin the first two months.4 Consecutive months of report usagegrowthImproved inventory visibility acrossvarious markets, improving inventorymanagement and halving fruit lossfrom 5% to 2.5%Automated trusted reports are nowaccessible for decision-making acrossthe company, substantially decreasingthe time staff spend on reportmaintenance.60+ Data Stories comprising over 200reportsZespri’s new Enterprise Business Intelligence and Analytics capability leverages Horizon Transformation Programme foundationsand can be scaled into the future. It aids in making better decisions while improving business performance, mitigate risk and hasdelivered the following key outcomes:Scalability: Leveraging Horizon foundations, Zespri’s analytics capability can scale seamlessly. This adaptability is crucial forhandling increasing data volumes and evolving business needs.Improved Performance: Better decision-making leads to improved business performance. Zespri can optimize resourceallocation, enhance supply chain management, and mitigate risks effectively.Strategic Insights: The analytics capability informs decisions throughout the season, allowing Zespri to reallocate MAP (MarketAllocation Plan) volumes between markets strategicallyAs we continue to refine these tools and processes, Zespri is committed to leveraging this powerful analytics platform to sustainfurther growth and meet the changing needs of our global community.
For end users within Zespri’s ecosystem, this transformationtranslates into an enhanced experience marked by efficiency andreliability. Users now have access to a comprehensive suite of toolsthat not only simplifies data interpretation but also empowers themwith actionable insights for informed decision-making processes. Theshift from a siloed approach to an integrated one ensuresconsistency in data handling while bolstering user confidence due toincreased reliability and trust in the analytical outputs Anna Tootill,Global Supply Chain Development Lead, Zespri