The Business Value of SAP Application Testing Solutions by Tricentis Executive Summary
Discover how SAP application testing solutions by Tricentis can significantly improve testing-related efficiencies through automation and integration, resulting in increased delivery speed, improved testing outcomes, and enhanced business operations. Download the Document1
EXECUTIVE SUMMARY:
The Business Value of
SAP Application Testing
Solutions by Tricentis
Business Value Executive Summary, sponsored by SAP, in partnership with Tricentis
September 2024
Matthew Marden
Research Vice President,
Business Value Strategy Practice, IDC
Melinda-Carol Ballou
Research Director,
Agile ALM, Quality & Portfolio Strategies, IDC
In today’s dynamic, fast-paced business environment,
the ability to innovate and execute relies on the rapid
delivery of high-quality software.
This is especially critical for enterprise applications such as SAP as foundational,
operational backbones and strategic assets to help drive execution and competitive
advantage. Given the current landscape of financial uncertainty and geopolitical
instability, software plays an increasingly pivotal role in helping to ensure business
resilience and adaptability. However, application testing challenges impede the
velocity of software delivery, are a primary bottleneck for the DevOps pipeline,
and are a significant barrier to deploying software quickly, according to IDC’s research.
BUSINESS VALUE HIGHLIGHTS
31%
more efficient application
testing teams
51%
fewer help desk tickets
36%
more efficient quality
assurance teams
576%
three-year ROI
8 months
to payback
51%
faster application
testing life cycles
20%
higher development
team productivity
$2.40 million
higher revenue per
organization per year
EXECUTIVE SUMMARY:
The Business Value of
SAP Application Testing
Solutions by Tricentis
Business Value Executive Summary, sponsored by SAP, in partnership with Tricentis
September 2024
Matthew Marden
Research Vice President,
Business Value Strategy Practice, IDC
Melinda-Carol Ballou
Research Director,
Agile ALM, Quality & Portfolio Strategies, IDC
In today’s dynamic, fast-paced business environment,
the ability to innovate and execute relies on the rapid
delivery of high-quality software.
This is especially critical for enterprise applications such as SAP as foundational,
operational backbones and strategic assets to help drive execution and competitive
advantage. Given the current landscape of financial uncertainty and geopolitical
instability, software plays an increasingly pivotal role in helping to ensure business
resilience and adaptability. However, application testing challenges impede the
velocity of software delivery, are a primary bottleneck for the DevOps pipeline,
and are a significant barrier to deploying software quickly, according to IDC’s research.
BUSINESS VALUE HIGHLIGHTS
31%
more efficient application
testing teams
51%
fewer help desk tickets
36%
more efficient quality
assurance teams
576%
three-year ROI
8 months
to payback
51%
faster application
testing life cycles
20%
higher development
team productivity
$2.40 million
higher revenue per
organization per year
Produced by:
Business Value Executive Summary, sponsored by SAP, in partnership with Tricentis | September 2024 | IDC #US52458724-P
IDC Custom Solutions produced this publication. This IDC material is licensed for external use and in no way does the use
or publication of IDC research indicate IDC’s endorsement of the sponsor’s or licensee’s products or strategies.
©2024 IDC. Reproduction is forbidden unless authorized. All rights reserved. CCPA
idc.com
@idc
@idcThe Business Value of SAP Application Testing Solutions by Tricentis
Effective software quality strategies, which robust automation and continuous testing
processes underpin, are key to addressing these issues. Emerging technologies, particularly
AI, generative AI (GenAI), and ML, are transforming this space; we observe the rapidly
growing benefits of leveraging AI, generative AI, and ML to augment software quality.
With appropriate governance and guardrails, these technologies can create efficiencies of
scale and improve application performance, data management, change impact analysis,
and business processes. This incorporation of AI and GenAI into software testing also has
the potential to help optimize quality assurance (QA) strategies to provide a contextualized
view for better prioritization, alignment with business goals, and competitive execution with
judicious and thoughtful use.
IDC interviewed organizations using SAP application testing solutions by Tricentis
(a leading test automation provider) to understand their impact on testing capabilities,
application quality, and business agility. Study participants described achieving significant
testing-related efficiencies through the automation and integration that SAP application
testing solutions by Tricentis provide, enabling them to increase testing throughput
and benefit from improved testing outcomes. As a result, they have increased the speed
of delivery of new applications, functionalities, and innovation, which drives both their
business operations and their cloud adoption.
Based on interviews with SAP and Tricentis customers, IDC calculates
that they will realize benefits worth an annual average of $5.33 million per
organization, which would result in total discounted three-year benefits
of $12.48 million per organization and a three-year net present value (NPV)
of $10.63 million per organization, by:
• Increasing testing team capabilities and throughput by automating testing, applying
dynamic risk analysis to ensure proper testing scope, and making testing more continuous
• Improving testing quality, which results in higher-quality applications and allows fewer
defects to make it into production environments
• Facilitating more agile and effective development activities, which improves time
to market for new applications and features and increases the bandwidth of development
and DevOps teams
• Delivering better business outcomes with higher-quality and timely customer-facing
applications and services, which can help win new business and better retain
existing customers
Read the full white paper
Business Value Executive Summary, sponsored by SAP, in partnership with Tricentis | September 2024 | IDC #US52458724-P
IDC Custom Solutions produced this publication. This IDC material is licensed for external use and in no way does the use
or publication of IDC research indicate IDC’s endorsement of the sponsor’s or licensee’s products or strategies.
©2024 IDC. Reproduction is forbidden unless authorized. All rights reserved. CCPA
idc.com
@idc
@idcThe Business Value of SAP Application Testing Solutions by Tricentis
Effective software quality strategies, which robust automation and continuous testing
processes underpin, are key to addressing these issues. Emerging technologies, particularly
AI, generative AI (GenAI), and ML, are transforming this space; we observe the rapidly
growing benefits of leveraging AI, generative AI, and ML to augment software quality.
With appropriate governance and guardrails, these technologies can create efficiencies of
scale and improve application performance, data management, change impact analysis,
and business processes. This incorporation of AI and GenAI into software testing also has
the potential to help optimize quality assurance (QA) strategies to provide a contextualized
view for better prioritization, alignment with business goals, and competitive execution with
judicious and thoughtful use.
IDC interviewed organizations using SAP application testing solutions by Tricentis
(a leading test automation provider) to understand their impact on testing capabilities,
application quality, and business agility. Study participants described achieving significant
testing-related efficiencies through the automation and integration that SAP application
testing solutions by Tricentis provide, enabling them to increase testing throughput
and benefit from improved testing outcomes. As a result, they have increased the speed
of delivery of new applications, functionalities, and innovation, which drives both their
business operations and their cloud adoption.
Based on interviews with SAP and Tricentis customers, IDC calculates
that they will realize benefits worth an annual average of $5.33 million per
organization, which would result in total discounted three-year benefits
of $12.48 million per organization and a three-year net present value (NPV)
of $10.63 million per organization, by:
• Increasing testing team capabilities and throughput by automating testing, applying
dynamic risk analysis to ensure proper testing scope, and making testing more continuous
• Improving testing quality, which results in higher-quality applications and allows fewer
defects to make it into production environments
• Facilitating more agile and effective development activities, which improves time
to market for new applications and features and increases the bandwidth of development
and DevOps teams
• Delivering better business outcomes with higher-quality and timely customer-facing
applications and services, which can help win new business and better retain
existing customers
Read the full white paper