SAP Integrated Product Development, AI-assisted problem report creation

With the help of Joule, SAP's AI copilot, maintenance engineers simply describe the issue in their own words, and Joule intelligently extracts and suggests key metadata including problem name, detailed description, relevant tags, and priority classification. Upon user review and confirmation, the system automatically generates a formal problem report with all required fields populated, ensuring compliance with organizational standards while dramatically reducing manual data entry time.